Broil Element WP9760771

Hi Bev, Thank you for your inquiry. Unfortunately this is just the element. You should be able to reuse any screws that you need from your old element. First things first. Disconnect your appliance from the power. Unscrew the element from the areas that it is mounted to the appliance on. Be careful not to remove the element too quickly. Gently pull it forward a little bit, wrap something around the wires that connect to the element. They are very short, so if you do not wrap something around them, they will fall back inside of the oven. If your wires fall behind the appliance, you will need to remove the rear panel of your oven to push them back through the holes. Once you have something fastened around your wires (a twist tie would be the best option, or a small dog clip that you could get at an office supplies store), you can pull the wires off your old element. After this you will be able to install your new element. Just plug the wires on to the new part, remove what you used to wrap around the wires, and then screw the element back into place. Good luck with your repair!

Hi Terry, Thank you for your question. If the broil element isn’t working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage. If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. If the oven is not heating correctly, then the issue is likely with the oven sensor, sometimes called the oven thermostat, and you will need to check it with a multimeter. When testing the sensor with a multimeter, the sensor should be tested at room temperature. You will need to measure the resistance between the two prongs at the end of the sensor connector. Replace the oven sensor if the reading is less than 900 Ohms or more than 1200 Ohms. If the sensor is okay then you will need to check the electronic control board. I hope this helps. Thank you and have a great day!

Hi Terry, Thank you for your question. If the oven is not heating correctly, then the issue is likely with the oven sensor, sometimes called the oven thermostat, and you will need to check it with a multimeter. When testing the sensor with a multimeter, the sensor should be tested at room temperature. You will need to measure the resistance between the two prongs at the end of the sensor connector. Replace the oven sensor if the reading is less than 900 Ohms or more than 1200 Ohms. I hope this helps. Thank you and have a great day!

Hi Joe, thank you for reaching out. We have researched and found that the continuity of the broil element, part number PS11747303, should be between 0 and 50 ohms. If the number is higher than 50 ohms, or you see a single 1 with no decimal on the left side of your screen, your element is broken and needs to be replaced. Glad to be of assistance!

Hello Jeff, Thank you for the question. I suggest testing the oven Sensor, PartSelect Number PS11748765. Testing the temperature sensor probe on your oven is easy. With the sensor at room temperature, measure the resistance between the two prongs at the end of the sensor connector. The resistance of the sensor should read approximately 1080 – 1090 ohms at room temperature. Hope this helps!

Hi Gerome, Thank you for your question. The distance between the terminals is 17 inches. The distance to the middle of the element is 9 inches. If you would like to place an order for the broil element, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

Hello Annette, thank you for your inquiry. The bracket is not sold separately and is only sold as a part of the broiler element, part number FIX340509. We hope this helps.

Hello Shelley, thank you for reaching out. We researched your model and found that the issue is probably with the thermal fuse, part number FIX11747248, or the temperature sensor, part number FIX11748765. We suggest checking these parts, and if any of these parts are faulty, replace them. If this does not solve your problem, the issue is probably with the control board, part number FIX11745841. If needed, replace it. We hope this is helpful!