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Jill
March 19, 2018
How can you tell when you need to replace wash arm bearing ring (part #: Ps11747064), and/or wash arm bearing nut (part #: Ps11747063)? Can you look at the original and see wear? Can you tell by spinning the wash arm? It spins freely but wobbles...is this normal? my dishwasher is leaking from under the front door. it doesn't seem to be the door seal gasket.
thanks
Hello Jill, thank you for your question. The bearing nut and wash arm bearing might shows signs of wear; scuffs, cracks, chips, ect. They might be slightly uneven, or warped. The spray arm should not wobble, it should spin evenly when pushed with your finger. I would suggest replacing the bearing ring as well as the nut. Check the spray arm as well to be sure its not warped and needs to be replaced as well. I hope this helps!
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Lela
December 10, 2018
What makes lower spray arm be wobbly?
For model number GU940SCGZ3
Hello Lela, thank you for your question. Usually the lower spray arm gets wobbly because of any of these three parts. Part Number: PS11745480, Part Number: PS11741334, Part Number: PS11747064. The most common issue is a broken or cracked bearing ring. Over time the wear on these parts can cause the spray arm to become unsteady. I hope this helps!
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LINDA
July 20, 2017
Need to order part hat holds spray arm in place
Hi Linda, I think we can help you out. There are two parts that hold your lower spray arm in place. One is the wash arm bearing ring (part #: PS11747064), and the other is the wash arm bearing nut (part #: PS11747063). The bearing nut screws into the bearing ring, and keeps the spray arm in place. You can order either one, depending on which piece needs replacing. Hopefully this helps you with the repair.
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Carol
August 29, 2017
Portable dishwasher leaks from bottom after cycle is completed and unit has been moved away from sink. Where would you suggest I start looking for leak?
For model number DP940PWKQ1
Hi Carol,
Thank you for the question. One of the more common problems when leaking is the Drain and Wash Impeller Kit, I suggest starting here to make sure the seal and parts are all intact. While looking at the impeller kit it will be a good idea to also check the seals around the pump.
Hope this helps!
The washer won't start the wash, rinse or drain cycles (pump won't start). The washer fills. The control board lights up and the buttons seem to be functioning correctly. Water drains out when the drain hose is removed from the drain valve located on the bottom portion of the motor. Before replacing the motor could there be a relay,switch or fuse that would not start the motor?
For model number KUDR24SEBL1 KitchenAid Dishwasher
Hello Jesse, thank you for your question. We would recommend testing these two parts before replacing anything. High Limit Thermostat Part Number: WP661566 and Fuse Assembly Part Number: 675796. Usually if the dishwasher won't start, there is an issue with a fuse, or thermostat in the unit. I hope this helps!
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Carrol
January 4, 2018
You guys show a ring that fits below the nut on the bottom impeller this machine does not have this what it does have is a metal ring that is attached to the metal impeller which is comeing loss allowing the impeller to get wedged under this stopping the action will this plastic ring i have ordered solve this???? please reply
For model number GU980SCGQO
Hi Carrol,
Thank you for your question. I believe the part you are looking for is in the impeller kit, part number PS382822. I hope this helps. Thank you and have a great day!
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Joyce
December 31, 2021
There are two bearing rings, and the top one with the shoulder is the one I need.
For model number KUDM24SEAL2
Hello Joyce, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX11747064. We hope this helps!
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Part Videos
Replacing your Kenmore Dishwasher Wash Arm Bearing Ring
Customer Repair Stories
Average Repair Rating: 4.6 / 5.0, 95 reviews.
What's this?
Removed spray arm thumb nut. Removed spray arm. replaced worn and broken earings and re-assembled in reverse order. Would have done the repair a lot sooner if I had known that PartsSelect was just a few miles up the highway.
The plastic parts on this spray arm assembly wear with time and the rotation wobble effect creates a wave action in the pool of water at the bottom of the dishwasher. This waves the water onto the front door and forces a leak outside the unit. Replace the lower arm assembly, washer, bearing and nut. They all wear. Also remember to tighten the screws on top of the pump assembly. They loosen and aid in the wobble. Good Luck!
Lower spray arm was not turing properly and causing poor wash results
I noticed the upper bushing washer was worn thin. this caused the lower spray arm to rise too high and wobble during all the wash cycles. Also the rotation of the lower spray arm was wearing grooves in the lower bushing.
I removed the retaining nut and simply replaced teh defective parts. While I was at it I figured equal wear might be evident on the upper spray arm so I bought a complete rebuild kit to bring all rotational parts back to new and equal preformance that was achieved by removing the ss screw and removing the upper spray arm, bushing and clip then replacing them in the order of removal. Noticed a huge difference in the quality of the washed dishes!! Thanks Parts Select 100% to yoru company!!
After reading the diagrams and other readers' repair stories, I found that the plastic nuts and rings had worn out. The arm-spray wobbled excessively.
I simply twisted off the spray arm bearing ring and removed the other parts. The arm-spray was covered with mineral deposits that cleaning did not remove.
I received my parts overnight and replaced them according to the diagram. It's like having a new dishwasher!
I first removed the wash arm retainer nut then lifted the arm assembly out and replaced the spray arm bearing ring and then set the spray arm back in place and put the wash arm bearing ring in the hole and screwed the wash arm retainer nut back in place. I couldn't believe how much the 2 had worn down. It is working fine. Saved me about a $125.00 service call out here as I live 50 miles from the nearest big town. Not bad for a 68 year old female!!
You WILL need a star-tip screwdriver for this COMMON DU915 repair. We already had one. The plastic "wing" nut which keeps the lower sprayarm attached to the pump assembly cracked inside where the threading on each part meets. Have been reattaching the nut to the Pump outlet for a year or so with super glue and finally found PartSelect.com. My husband had to fix this with a star screwdriver and vice grips (and he is super strong)-- otherwise an easy fix using just the manual supplied by the manufacturer. I just noticed the virtual repairman feature on partselect but we didn't need to go there. The starhead screws that hold the pump outlet in place were on super tight. Other than that, no problem. It has been a week and the dishwasher works like new. I ordered the parts online at 9pm at night and had the parts in my mailbox the next day - LESS than 24 hours later. How is that even possible? Just ask anyone who knows me...I am NOT easy to please when it comes to customer service in any realm of the retail world - I have to say without any doubt PartSelect is the BEST experience I've had in my entire shopping life. It's as if customers run this company. I only wish they sold car parts, groceries, clothes and food. I will be back to purchase again, I'm sure and I know it will go just as smoothly. PartSelect.com...Please call me when you are ready to launch an IPO!!!!!!!
The pump outlet gasket was sticking out and a screw was missing from the pump outlet housing. This was causing water to flood out under the door.
Once I removed the pump outlet housing I saw that the gasket was out of place almost all the way around. I cleaned around the housing, replaced the gasket and the missing screw.
You need a Torx T-15 for this repair. Note that all of the screws on the housing were loose so you might need to tighten them from time to time.
Be careful not to drip a screw when you are installing it since it's a real hassle to fish it out from under the screen.
Once everything was tightened up, the wash pressure seemed to be much higher.
This gets a little lengthy... but it explains where Cascade Dishwashing Powder came up with its brand name - it's been a cascade project. I started by replacing the Middle Wash Arm Tube as the old tube developed leaks. As others have stated this is a new design but directly replaceable and easy to do. This didn't solve the cleaning issue so reading the experiences of others on this site realized I also had broken parts in the Upper Spray Arm Assembly and the Upper Wash assembly. I replaced these and the dishes were suddenly much, much cleaner. These were very easily replaced. I did find that I did not need the Mount for the upper spray arm (PS402277) as a redesign of the Upper Spray Arm Mounting bracket no longer required it - the bracket simply clipped in -the diagram was out of date. Everything seemed to go well for about 3 loads when the dishwasher started leaking heavily out of the bottom of the door. I then noticed that the lower Wash Arm Bearing Ring and the Seal, Lower Spray Arm had disintegrated so I replaced those but this didn't affect the leaking. Someone had stated that if the lower wash arm assembly had too much 'wobble' that it cause 'waves' that would leak out the front door... mine had some wobble so I added a nylon washer from Ace Hardware that reduced wobble but still leaked. I then replaced the Door Seal Kit - this was by far the most difficult part as the door needed to be removed and it was somewhat difficult - and it seemed apparent after we had removed the door that these parts weren't the problem but we replaced them anyway. Also, someone else had noted that they had to attach the door seal (this is NOT the gasket that goes around the door opening) with a sealant - I had the same problem; the original seal fit tightly with friction but the new replacement required an adhesive - I used silicone. Still leaked. From here on I can't guaratee any useful information: I took the strainer screen out of the bottom of the dishwasher and found one slightly loose screw holding what I believe is the 'pump outlet' according to the diagram. I had also read that the water fill is controlled not by the float at the bottom of the washer but by the electronics and it was suggested that I disconnect the DW from the power to 'reset' the timer, this I did and hit the 'Cancel' cycle a couple of times to make sure that all programs were cancelled. Whether any of this made a difference I have no idea - except that the dishwasher suddenly stopped leaking and hasn't leaked a drop for at least 20 washes. So I don't know, for sure, why it leaked or how I fixed it, but it's working and washing great now - except the tines on the lower rack are beginning to rust out and breaking off. The rack is pretty expensive but so far I've saved a lot of money and my family thinks I'm a dishwasher genius.
Put wheels on new bottom rack and put back in dishwasher. Like that the back racks can lie down for pots and large dishes. Removed the the wash arm and replaced the ring. Too easy
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Larry A - August 28, 2021
Verified Purchase
Easy repair/Great Web Site
Part arrived in great condition in timely manner, Videos showing how to install parts is a nice touch, though not needed for this particular simple procedure. This is going to be my go-to site for appliance parts and repair.
★★★★★
★★★★★
Jennifer F - July 6, 2021
Verified Purchase
So glad you had a part for a very old dishwasher!!!
I noticed a piece of my dishwasher arm in the utensil rack after a recent load and realized a piece had worn so thin that i would need it replaced. I needed to find the manual to figure out the exact part and how to replace it. I contacted the manufacturer and after giving the model/serial number was told they didn’t have any manuals for dishwashers that old and basically I was out of luck. I was discouraged, but i started googling the model and serial number and found your website. It was so easy to navigate. Not only did i find the manual, i found the exact part i needed and you had it! I then called your customer service to confirm and they were very helpful. The part came within a week, i installed it, and my dishwasher is running again. I would definitely recommend this site and will use it again if i ever need it.
★★★★★
★★★★★
William Z - January 18, 2021
Verified Purchase
Excellent service!
Fast and perfect fit, job well done.
★★★★★
★★★★★
Gustave R - January 14, 2021
Verified Purchase
just as described
it was exactly the right part
★★★★★
★★★★★
Suha F - September 30, 2020
Verified Purchase
easy to repair
so happy I only paid less then $20 and my dishwasher is working again, Thank you :-)
★★★★★
★★★★★
Ursula H - September 16, 2020
Verified Purchase
Easy repair! Saved me a lot of $$$
I have an older dishwasher that this part broke! I ordered it...put it and it works like a charm now! Saved me from having to buy a new washer!!
★★★★★
★★★★★
Jacquelyn T - May 23, 2020
Verified Purchase
Easy ordering
Easy to order. Video instructions to install much appreciated!
★★★★★
★★★★★
Sil F - April 18, 2020
Verified Purchase
Easy repair,excellent customer service.
Easy fix ,dishwasher like new.
★★★★★
★★★★★
Frank C - March 11, 2020
Verified Purchase
Work perfectly
Didn’t know if this small washer was even still made. My unit is 20 years old. Fit perfectly and the dishwasher keep on going.
★★★★★
★★★★★
Harry M - December 5, 2019
Verified Purchase
Simple and quick to replace
I didn't realize that the part had worn down until the locking part broke. while searching for the lock I saw the bearing ring, I looked at my part and then purchased the replacement. It has improved the performance of the dishwasher.
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