The rack track stop on your dishwasher is designed to stop the dish rack at the appropriate place when opening and closing the rack. If your dishwasher is not cleaning your dishes properly, the rack stop may need to be replaced. The replacement part may differ slightly from the broken part, depending on the model. However, the different styles are interchangeable. This product is sold individually and comes in both a white and grey plastic version. Many of our customers found this repair to be very easy and takes less than 30 minutes to complete. Simply snap the old part out and snap the new part into place. You will not require any tools to complete the job. This is an authentic part approved by the manufacturer.
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Troubleshooting
This part fixes the following symptoms:
Door latch failure | Not cleaning dishes properly | Door won’t close
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18 questions answered by our experts.
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Jodie
October 7, 2019
Would these be the rack track stops for our model used for the front? When we pull the top rack out it comes completely off the track
For model number 66513263K112
Hello Jodie, thank you for inquiring. This Rack Track Stop part number PS11746591 is for the back on your model. The replacement for the front on your model is Rail Stop Clip part number PS11748191. Good luck with your repair!
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Bill
November 16, 2017
The clips that hold the upper rack continue to come off during the wash cycle and melt.We have replaced a couple times what can we do differently to ensure next ones we order will stay on.
For model number WDT910SAYM0
Hi Bill, Thank you for the question. The Rack Track Stop Clips should just snap into place. If they are falling out I suggest checking the ends of the tracks to see if they are bent and not holding the clips in place. Hope this helps!
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Larry
January 9, 2020
I'm ordering a rack track stop for my dishwasher. Your description says available in white or gray, but in checking out i'm given no color option. The one that is still in place is gray and i'd like for the new part to match.
For model number WDT730PAHZ0
Hello Larry, Thank you for the question. The PartSelect Number PS11746591 is Grey in color. We hope this helps!
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Mary Anne
February 11, 2020
The control lock (hold 3 sec) on my dishwasher control panel keeps blinking. It keeps me from activating any other control on the dishwasher panel. What can I do to remedy this problem? Your help is greatly appreciated.
For model number WDT750SAHZ0
Hello Mary Ann, Thank you for the question. You may need to reset the lock. Press the "Heated Dry" button, then quickly press the "Normal" button. Press the "Heated Dry" button again, and press the "Normal" button again to enter the diagnostic mode. Close the dishwasher door if it is open, and the diagnostic cycle will run. Check the dishwasher after 30 minutes to make sure the diagnostic cycle is complete, in which case the light should no longer be blinking. We hope this helps.
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Erin
February 19, 2018
Which part number do I need for the front top rack stop. It is hard to tell from the pictures.
For model number WDF320PADS1
Hello Erin, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11748191. Hope this helps!
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Pam
April 15, 2018
Installing end clips on upper rack
For model number 66513482K900
Hi Pam, Thank you for the question. The Rack Track Stop Clips should just snap into place. Good luck with the repair!
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Carol
October 16, 2019
How would a tray stop affect the dishwasher use? Can wp8565925 used to replace w10508950? I had to replace the chopper & instructions showed the first item (looked much easier to remove & replace), the 2nd one was very difficult to remove & in fact one of them broke! Poor design..
For model number MDB7749SBB3
Hello Carol, thank you for your question. This Rack Track Stop for your dishwasher stops the dish rack at the appropriate place when opening and closing the rack. Rack Track Stop, manufacturer's part number WP8565925, is for the back of the top track. Manufacturer's part number W10508950 has been replaced by WPW10508950 as the Front Track Stop on the top rack for your model dishwasher. I hope this helps!
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Randi
December 30, 2019
I need the rack stop for the upper rack of my Kenmore/Whirlpool dishwasher.
For model number 66513073K210
Hi Randi,
Thank you for your question. The part number listed under your model number for the rack track stop is PS11746591. We hope this helps. Thank you and have a great day!
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JOHN
December 3, 2019
What is correct part for upper rack stopper for the above model. Is this model the same as wdt780saem1 ?
For model number WDT780SAEM
Hello John, thank you for inquiring. For your model dishwasher, the Front Track Stop is part number PS11755805, and the back Track Stop is part number PS11746591 for the upper rack. Good luck with your repair!
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Shirley
August 2, 2018
How do you adjust top to extend all the way.It stops less than one half way
For model number 665.13832k601
Hello Shirley, thank you for your question. You might want to check the wheels on the brackets on either side of the rack to be sure there is no obstructions or the wheels are coming out of the track. You may have a bent track or wheel and bracket assembly. The rack should pull out almost the whole way. You can also adjust the rack by pressing the adjuster thumb button on either side of the rack. I hope this helps!
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Part Videos
Replacing your Whirlpool Dishwasher Rack Track Stop
Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 25 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Roller wheel broke off upper rack and also end rack stops needed replacing.
Husband watched your repair video. Everything went well and we are very pleased.
Carole from IRVINE, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
1 personfound this instruction helpful.
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Top rail stop clip broke
Very easy to remove the broken one and just clip in the new one.
Ken from PEMBROKE PNES, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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These 3 parts were broken or missing.
I had to watch a You Tube Video and the Repair was basically snapping these parts on the rack and glide. No tools needed!
Snapped the new stops on. It took about 2 minutes.
Dwight from KENT, WA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Rollers broke off top rack assembly
Replacement parts from factory installed using u tube support video
Also replaced stop ends for top rack by removing old clip in to push down and lined up to secure in slots at end of rack, notice new plastic parts are installed by pushing hardware into slots downward until they clip into place
Mark from WESTERVILLE, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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No directions with parts!
Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!
Thomas from WEST SUFFIELD, CT
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
1 personfound this instruction helpful.
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The wheels broke off from the rack hangers.
The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.
Here is the link to the instructional video i used https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Top rack of dishwasher kept pulling all the way out
Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer. Thank you. Sue M Masdsachusetts
Susan from Arlington, MA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Stop broke
Looked at how the other was installed oh and bought 2 for when the other one fails. Great customer service!!!!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Rita L - August 17, 2023
Verified Purchase
Easy repair
The part fit easily and worked as the original.
★★★★★
★★★★★
Robert B - April 5, 2023
Verified Purchase
Dishwasher replacement part
Perfect replacement part! Happy to to find your website.
★★★★★
★★★★★
Pat R - March 22, 2023
Verified Purchase
Replaced upper track stop
Replacement went well
★★★★★
★★★★★
Ed H - January 4, 2023
Verified Purchase
Good place to buy parts
These guys know their stuff and shipping was quick.
★★★★★
★★★★★
LARRY C - December 2, 2022
Verified Purchase
EASY REPAIR
WORKED FINE, SAVE A WORKMANS SERVICE CHARGE
★★★★★
★★★★★
Sarah D - September 15, 2022
Verified Purchase
Perfect part
Exact fit!
★★★★★
★★★★★
Donald B - August 4, 2022
Verified Purchase
BACK IN BUSINESS
Easy and quick installation. A little pricey for just a piece of plastic but worth it to me to get my dishwasher running. Got tired of washing by hand. Quick delivery. Very Pleased.
★★★★★
★★★★★
Jeanne B - June 15, 2022
Verified Purchase
Dishwasher Part
This replacement part was much better than the original, it worked great!
★★★★★
★★★★★
Doug D - June 1, 2022
Verified Purchase
Easy repair
Part was what I expected and did the job but the shipping was somewhat pricey
★★★★★
★★★★★
Brian D - November 23, 2021
Verified Purchase
Perfect absolutely perfect
Absolutely perfect
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11746591
Manufacturer Part Number: WP8565925
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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