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Jon
February 9, 2018
The old soap dispenser has two sets of wires. The main power on the left and a smaller gauge set on the right. What do I do about the small wires? The new dispenser has only the main power wires.
For model number GU1500XTLS3
Hello Jon,
Thanks for your question. If your model had a rinse aid sensor prior then the sensor wire is not connected - in such a case, only connect the spade connection wires. The sensor wire is able to be taped to the inside of the door.
I hope this helps.
23 people found this helpful.
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Edward
February 4, 2018
There is an extra blue wire that connected to the right side of the original assembly. New assembly doesn't have a port to plug it in to. Did Whirlpool omit this from the new assembly & can you tell what that wire is? Thank you
For model number GU1200XTLB2
Hi Edward, Thank you for the question. The extra wire was for the Light Sensor and is no longer needed on the newly designed dispenser. You can just tape it off and then to the inside door panel so it is out of the way. Hope this helps!
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Laura
November 6, 2018
I'm looking for the rinse aid gasket that goes on the inside of the rinse aid door. It is gray in color and rubber. Can you help me?
For model number Gu1200xtlq0
Hello Laura, thank you for your question. Unfortunately, that gasket is only available by ordering the whole dispenser part number PS11746408. good luck with your repair!
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Deb Simon
January 13, 2018
My soap/rinse aid dispenser seems to be working but the rubber cap on the rinse aid dispenser is missing and the seal around the soap dispenser is torn. Can i just purchase those instead of the whole soap dispenser?
For model number GU1200XTLQ3
Hi Deb,
Thank you for your question. The rinse-aid cap is sold separately. The part number for is it PS11746426. However, the seal around the dishwasher is not sold separately and you will need to purchase the dispenser to get it. I hope this helps. Thank you and have a great day!
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Alice
December 4, 2017
The rinse aid dispenser leaks. I can see a little arrow in there to set the amount and then the little door closes over it. Is that little round area to have some kind of seal around it or a cap of some sort to keep it from leaking? If so, what part would I need? The dishes do not dry totally so I am thinking it is because there is no rinse agent. I have been using the tablets with the little ball but they don't help.
For model number KUDS01DLBL2
Hello Alice,
Thanks for your question. There is a dispenser cap available under part number PS11746156, which is used to help prevent the dispenser from leaking.
I hope this helps.
My dispenser is not popping open. I think the spring is broken, otherwise it seems to be okay. Is there any way to just replace the spring?
For model number KUDS01DJSP0
Hi Shelley,
Thank you for your question. The spring is not sold separately and in order to fix the issue with the dispenser, you will have to replace it. I hope this helps. Thank you and have a great day!
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Sharleen
September 30, 2021
Need small gray seal inside rinse agent dispenser has numbers 51263. 03. On the inside with 3 below that. About an inch circle.
For model number KUD101FLSS6
Hello Sharleen, thank you for writing. The inner parts for the Detergent and Rinse Aid Dispenser PartSelect Number PS11746408 are not sold individually. You will need to purchase the complete assembly. We hope this helps.
My dishwasher has Styrofoam insulation glued down over the soap dispenser. Do you have the insulation?
For model number KUDP01DLWH5
Hello Connie,
Thanks for your question. The insulation seal is only included with the detergent and rinse aid dispenser. It is not sold separately.
I hope this helps.
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Michael
January 16, 2018
The seal on our kitchen aid dishwasher is leaking badly and needs to be replaced. Most if not all the soap leaks out before the dishwasher turns on, we usually set a 2 or 4 hour delay. I think that even if we started the washer right away, by the time it releases the soap , most of the soap would have leaked out. I certainly hope i can get just the seal because as far as i can tell only the seal is bad. Thank you, mike
For model number KUDP01ILWH1
Hi Michael, Thank you for the question. Very sorry but the seal is not sold separately from the dispenser its self. Hope this helps!
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ROLAND
September 10, 2019
I have called up all 12 models on our booklet. I need a new soap dispenser but all 12 show the dispenser on the left hand side of the dispenser and mine is on the left side. Is this a problem
For model number IT WAS NOT ON OUR DISHWASHER WHEN WE BOUGHT IT. DID NOT NOTICE THIS AT FIRST
Hi Roland, We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long, and could have a mixture of numbers and letters. Thank you for your question and good luck with your repair!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
dispenser door was not closing
1. Remove torx screws around outer edge of inside of door. 2. Separate outer door panel from inner door panel. 3. Locate dispenser, and remove 6 hex nuts and 2 wires for solenoid. 4. Insert new dispenser and re-insert hex nuts. 5. Reinsert torx screws.
Ed from Fanwood, NJ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
164 of 180 peoplefound this instruction helpful.
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Dispenser worked intermittently
First, I brought in my electric screwdriver and torx bit set. The screws holding the door are torx type. I removed the screws holding the door cover allowing access to the (6) hex head screws holding the dispenser in place. Raising the plastic flap covering the dispenser I removed the (2) electrical plugs from the solenoid. Using my elec/screwdriver and a 3/16" socket I quickly removed the old dispenser. I cleaned the gasket area with some 409 and a paper towel and slid the new dispenser into place. I used a 3/16" nutdriver to tighten the screws. I tightened the screws in a cross pattern in (3) stages so as not to squeeze the gasket out of position. Screw slowly and the screws will bottom out when the proper gasket tension has been achieved, don’t over tighten. I closed the door and ran the dishwasher in rinse cycle checking for leaks. After a couple of minutes and no leaks I pushed the cancel and drain button. I folded the plastic cover back down over the dispenser and reinstalled the outer door cover tightening all screws with my electric screwdriver and torx bit. I opened the door and filled the rinse dispenser. We've used the dishwasher several times since the repair and the dispenser has worked fine.
ROY from PHILPOT, KY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
43 of 52 peoplefound this instruction helpful.
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Detergent / Rinse Dispenser did not function. Detergent door would not close
Replacing the actual part was easy. Getting to it was the slightly difficult part. Here's how it went: Remove the torex type screws surrounding the inner door - this was the easiest part. The screws came right out, but be careful. Removing the screws near the top (was controls) part will release the seaparate top part. Once you do that, it's only held by wiring, and you don't want that to break, so treat this part with care. Remove the bolt screws holding the outer door to the inner door - so the inner white door containing the dispenser to be replaced, and the outer door separate, but are held together by these bolt screws. You need to remove these to separate the doors further giving you easier access to the dispenser. Some of these bolt screws were in challenging positions to reach. Disconnect dispenser wiring and replace part - Remember where the wires go, so mark them before removing them. The part is held in by 6 bolt screws. Once removed, the part easily came out. Pop the new one in, screw the bolts in, plug the wiring back up. Put all parts mentioned previously back together.
Now even though we gave the correct model # of our unit, the part sent did not match 100% what we replaced. There was an extra wire plugged to ours. The connector to plug it to does not exist on the new part. My assumption is this wire is for detection of rinse agent (illuminates a ligth on the front panel if empty) - so we just left this unplugged. The new part has a manual, visual gauge on it anyway which I prefer, so this was not a big deal. This is just warning for others that do this kind of thing.
All in all, it was a well worth it repair. $50 as opposed to $500 for a new unit and installation. We will definitely be looking to this site again for items we feel can be repaired. THANK YOU!
Pamela from Saint Peters, MO
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Socket set
31 of 35 peoplefound this instruction helpful.
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Removed & Replaced Detergent Dispenser
Via your web-site I was able to download the step-by-step screen-shot pictures. I was really surprised on how easy the detailed photo screen shots made the repair really easy! Thanks for making this repair a piece of cake. If I should ever need additional parts for any of my home appliances I will certainly order my parts through PartSelect.
Raymond from Lancaster, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
21 of 27 peoplefound this instruction helpful.
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Rinse aid dispenser was leaking
First I removed the screws holding the outside door panel to the inside door panel. Next (at this was the tricky part) was separating the panels. In our model of dishwasher, there is a layer of Styrofoam between the two panel to reduce noise. Unfortunately the Styrofoam is glued to both panels. Separating it without damage was not possible. So it was done with brute force and the Styrofoam broke in several places.
Replacing the dispenser involved removing six screws, disconnecting the wires and popping the dispenser out. The new one went in easily although there seemed to be a correct amount of tightening to do. It was tricky to get the cover back on because the Styrofoam pieces had to go back together like a puzzle.
Once reassembled, I ran the machine and it leaked at the dispenser. So the cover came back off. This time I played with the adjustment of the dispenser, testing it with the outside cover off, to insure that I had a tight, non-leaking seal. Once done, I put the cover back on and we are back in business.
The new dispensers do not have connections for the "Add Rinse Aid" light. They use a visual indicator on the dispenser itself. I simply taped the wire for the indicator light up and left it inside the door.
One last note, on our unit, the outside door panel is two pieces. I needed only to removed the lower portion for this repair. Unfortunately, I removed both and in the process broke the small plastic end on the door latch requiring me to purchase a new one. Bummer. That was a 10 minute repair though.
Mark from Austin, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
16 of 20 peoplefound this instruction helpful.
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Lid wouldn't close on detergent dispenser
Thanks to the previous review of this part, I was able to figure out how to do the replacement myself and saving $150 on a service call. The part is super easy to replace. Remove the screws on the door, lift the outside piece of the door up and off the hinges and then unplug the old piece. I had turned off the electricity to the dishwasher to avoid getting shocked. There were 4 hex nut screws holding the part in, removed those & popped out the old part. Installed the new one, put the door back on and the screws, turned it on and no leaks. This part was so easy to replace, even for a 52 year old woman like myself!
Ellen from Carmichael, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
14 of 15 peoplefound this instruction helpful.
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Replace Soap Dispenser and Door Balance Kit
Need torx to remove front panel. There are four screws that hold the control panel that don't need to be removed. If you do remove them, it helps to put the control panel back before you reinstall the front. The six screws that hold the soap dispenser are a very small hex (<1/4, maybe 3/16). It would help to have some small sockets or nut drivers handy for this.
Removed chassis cover, disconnected electric from old part, unscrewed bracket, removed old part, inserted new part, screwed in bracket, attached electric, and reattached chassis.
Heater Element Corroded. Dispernser Wouldn't Latch. Button Wore Off Display Panel.
Partselect. Com got my order here within 48 hours. . . They're awesome!! The new heater element also comes with a new electronic control unit that the instructions say must be replaced at the same time. Apparently this unit is a huge upgrade since it greatly increases the drying and water temperatures. Very easy installation for both. The dispenser unit was also redesigned and is supposed to be more efficieint. It too was easy to install. The "cntrl-elec" I mistakenly ordered and did not install and returned to parts select. I misread the scematic. It seems you have to order the entire control panel which include the cntrl-elec board and the eletronic control for the heating element, all just to replace the labeled display buttons. . . Cost, $306. Instead, I just photocopied a diagram of the display from the owner's manual and taped it to top of the door next to the controls. The machine works better than new.
Latch on dispenser cracked so it did not close properly.
Took me longer to find my tools than to do the repair. DId have to call the PartSelect 800 # while making repair but woman there read to me a note in their system about a redesign of the replacement part that explained exactly my question. She was VERY helpful. I will not be calling the appliance repairman again!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Howard H - March 5, 2022
Verified Purchase
Part was a perfect fit and works great
My technician had no problem installing this part and it is working perfectly.
★★★★★
★★★★★
Jerald D - February 11, 2021
Verified Purchase
Easy repair, good price
The part was just as shown and the video made installation easy. Appliance working looked new. Fast shipping so we had little down time.
★★★★★
★★★★★
Kimberly D - February 10, 2021
Verified Purchase
Easy repair
Replacement part slightly different design but perfect fit. Works great.
★★★★★
★★★★★
PERRY K - January 9, 2021
Verified Purchase
Simple repair. Exactly as the video showed.
The part was exactly as described and the installation was simple. The dishwasher is back up and running with NO LEAKS!! Thanks.
★★★★★
★★★★★
John R - December 30, 2020
Verified Purchase
Perfect replacement
Easy swap and worked perfectly!
Thanks
★★★★★
★★★★★
Linda M - November 14, 2020
Verified Purchase
easy to install
Part was in new condition and works well.
★★★★★
★★★★★
William W - September 9, 2020
Verified Purchase
Only a small issue.
The part fit well with no issues. I would recommend running the dishwasher before reinstalling the front cover panel to make sure there aren't any leaks. I didn't tighten the install screws tight enough fearing stripping the threads & had a slight leak. After further tightning of the screws there were no more problems.
★★★★★
★★★★★
BETTIE T - May 22, 2020
Verified Purchase
Perfect Fit
The dispenser was a perfect fit. My repairman had no problem installing it into my Kenmore dishwasher.
★★★★★
★★★★★
Eugene D - May 8, 2020
Verified Purchase
All I needed
Having a good video makes installation much easier...
Received part on time- even during the pandemic!
Thanks
★★★★★
★★★★★
George L - April 26, 2020
Verified Purchase
Easy Repair / Detergent and Rinse Aid Dispenser
I appreciated the quick mailing and since replacing the part, our dishwashing machine is working perfectly! Thank you for the excellent service!
George Logg
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