Microwave Keypad

Hello Jim, Thank you for your inquiry. To replace the control board on this unit you will need to use a putty knife and get between the inner and outer door panel and pop the inner door panel loose. Once you do this you will have access to the control board. It should be connected with a ribbon cable. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. I have included a link on how to do so. https://www.partselect.com/Microwave+discharge-capacitor+repair.htm Hope this helps!

Hola Nilsa, gracias por la pregunta. Si solo algunas de las teclas del panel táctil no funcionan, necesitará el teclado. Si ninguno de los botones funciona, es posible que tenga un tablero de control de horno de rango defectuoso, número de selección de parte PS11754098. ¡Espero que esto ayude!

Hello, Thank you for your question. Looking at your model number you will need to look into replacing the Control board- Part #: PS11745306. Good luck with this repair.

Hello Jacqueline, Thank you for the question. Yes, this Electric Control Board is on the Door. Hope this helps!

Hello Juan, Thanks for your question. This is likely due to an issue with the electronic control of the microwave. Only a licensed technician should attempt to test and install this part, however, as the microwave's internal parts can retain an electrical charge even when the microwave is unplugged. I hope this helps.

Hello Ralph, Thanks for your question. The electronic control board is the most likely solution for this problem. You should have a licensed technician install this part, as the microwave's internal parts contain electrical charges even when the microwave is unplugged. I hope this helps.

Hello Bob, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11749033. Hope this helps, good luck with this repair!

Hello and thank you for writing. It is a relatively straight forward replacement, there is many helpful videos on youtube of how to do this. The warranty is outlined in detail on our website, but it is a 365-day warranty against manufacturer defects. We hope this helps. Please contact us anytime if you require further assistance.