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Control Panel with Touchpad

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1 Review
$ 371.79   On Order

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11744103
Manufacturer Part Number WP74005747
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Touchpad does not respond
This part works with the following products:
Range.
This part works with the following products:
Jenn-Air.
Part# WP74005747 replaces these:
AP6010913, 74005747
Questions and Answers

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9 questions answered by our experts.
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    Larry
    February 20, 2018
    Is this just a face plate or does it come with the wiring and plug in's behind the panel?
    For model number JES9860AAB
    Hello Larry, thank you for your question. The part number Control Panel with Touchpad WP74005747 is just the face plate, or control panel selection buttons. This part comes with a ribbon connector that attaches to the electronic control board that sits behind this panel. I hope this helps!

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    Jane Rullan
    April 13, 2018
    Can you give me the reference number to the "brain" of the oven
    For model number JES9860AAB
    Hello Jane, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS2084825. I looked up the part and it is listed as No Longer Available/Discontinued. There is no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!

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    Sam
    July 29, 2019
    My keypad numbers do not all work, numbers 7 through 0. Would the front cover panel you have replace the keypad? The oven itself works well,l so I believe the circuit board works fine and does not need replacement. Thanks.
    For model number JES9860ACS
    Hi Sam, Thank you for your question. If some of the numbers on the control panel are not working the issue is likely the control panel and it will need to be replaced. I hope this helps. Thank you and have a great day!

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    Louella
    November 14, 2017
    Does this part have the control board with it or is this the front panel only
    For model number JES9800AAB
    Hi Louella, Thank you for your inquiry. The electronic control board is sold separately from the control panel and touchpad. The part number for the electronic control board is PS11744167. I hope this helps. Thank you and have a great day!

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    Michael
    May 17, 2019
    I believe the part number wp74005747 shown is only the front metal cover and not the controls for the push buttons. Is this correct?
    For model number JES9800AAB
    Hello Michael, thank you for your question. This part is the Touchpad and control panel assembly in black. It does include the push buttons. I hope this helps.

    1 person found this helpful.

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    Larry
    February 21, 2018
    What is the control panel cost and part number for this model? Thank you.
    For model number JES9860AAB
    Hello Larry, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11744103. Please enter the part number in on the site for current price and availability. Hope this helps!

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    Wannetta
    February 23, 2018
    I have a Jenn-Air stove. When we use the oven and use timer, it starts beeping before timer goes off and want stop. Do we need control panel with the touch pad?
    For model number JES9860AAB
    Hello Wannetta, Thank you for your inquiry. I would also check the temperature sensor and high limit thermostat as well as the control board takes readings from these to measure the amount of heat and how long it should be on. You can test those two parts with a multimeter. If they both have continuity, then replace the control board. Hope this helps!

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    Kyle
    January 8, 2020
    The touch panel has a ribbon. What type of ribbon connector is it?
    For model number JES9860AAS
    Hello Kyle and thank you for writing. Specification information for the referenced part is not available in our database. We strongly recommend you contact the manufacturer, as they may have this information in their system. Simply reference the part number you provided to us and they may be able to provide you with these details. .Here is the manufacturer's phone number: Jenn-Air 800-536-6247. We hope this helps. Please contact us anytime if you require further assistance.

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    Linda
    February 4, 2020
    Hello. Five control buttons do not work /no response. Convect, rapid pre-heat, setup off/on, clean, more options. I have replaced the oven sensor ps1570174. Also cycled power off for five minutes. No help. Should i order a terminal block ps11750972? All other buttons on the touch pad work fine /responding correctly. Thanks.
    For model number JES9800AAB
    Hello, Thank you for your question. Typically the issue would be in the control board itself where the keypad is. Unfortunately that part is not available any longer. You will need to make contact with the manufacturer for an updated part number. We hope this helps.

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      Customer Repair Stories
       Average Repair Rating: 3.3 / 5.0, 1 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        F1-8 code beeping keypad 6-0 inop
        Remove part from box and inspect. Place new part on bubble wrap. Notice only the ribbon cable and key pad come with new part.

        Leave room to work.

        Turn off circuit breaker and verify power is OFF.

        Remove knobs and loosen the two screws for each switch.

        Open oven door and place a rack at the highest level. Place a thick phone book on the rack and place a thick folded towel on top of it. This is to act as a protected table when removing and installing the new part.

        Remove philips head screws from end covers and from angle bracket and stove. Leave screw nuts and angle bracket attached to old part for now.

        Remove old part from stove by lifting up slightly then place on protected rack.

        Slide lamp housing from red plastic lens and remove and store the red plastic lens for reuse.

        Remove ribbon cable from circuit board. Remove fasheners from circuit board. Remove switches.

        Remove old part and remove mounting bracket.

        Re-install mounting bracket on new part and reinstall components in reverse order.

        Verify that all connections are intact before mounting assembly to stove.

        That's All Folks
        • JOHN from PALM BAY, FL
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver
        • Parts Used:
          WP74005747
        33 of 50 people found this instruction helpful.
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          Customer Reviews
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          1 Review
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11744103
              Manufacturer Part Number: WP74005747
              Brand
              Model Number
              Description
              Jenn-Air
              JES9800AAB
              Range - Slide-in, Electric
              Jenn-Air
              JES9800AAS
              Range - Slide-in, Electric
              Jenn-Air
              JES9800ACB
              Range - Slide-in, Electric
              Jenn-Air
              JES9800ACS
              Range - Slide-in, Electric
              Jenn-Air
              JES9860AAB
              Range - Slide-in, Electric
              Jenn-Air
              JES9860AAS
              Range - Slide-in, Electric
              Jenn-Air
              JES9860ACB
              Range - Slide-in, Electric
              Jenn-Air
              JES9860ACS
              Range - Slide-in, Electric

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