Dual Surface Burner Switch WP74003122

Hi Steve, Thank you for the question. It sounds like one of the switches may a shorted contact inside.The way to determine which one is to use an ohmmeter. First unplug the range from the power source. Next disconnect the wire on the back of the switch marked "P" and check for continuity on each switch between the terminals marked L1 and L2 to the terminal marked "P". The one that shows continuity is the shorted one and the one that needs to be replaced.Hope this helps!

Hello Mark, Thank you for your inquiry. It could be either one, the best way to check is to test both parts with a multimeter. Also make sure that the wiring shows no visible damage or wear and tear. Hope this helps!

Hello Laura, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS11744018 for the switch that controls the Dual Burner. Thank you for your inquiry, good luck with this repair!

Hi Judy, Thank you for your question. If you have just replaced the right front surface element and you are unable to adjust the temperature on the element, then the issue is likely the switch and you may need to replace it. You will need to test the switch with a multimeter for continuity to see if it is working correctly. Using a multimeter on the Rx1 mode, test for continuity by touching the L1 and H1 terminals with the probes. Once you have completed that test, touch the probes to the L2 & H2 terminals. If your test results indicate that there is no continuity between one or both sets of terminals, you need a replacement infinite switch. You should also test the surface element. With the multimeter set to the Rx1 setting, touch each of the terminals one at a time with one probe while holding the other probe to the outside surface of the element. If either terminal shows continuity, it is defective. To test the entire element for continuity, place each of the probes on the terminals, one on each. The exact reading you should receive varies between models, refer to your owner’s manual to determine what yours should be, but if any element has a reading outside of 19 to 115 ohms, it is defective. If you do not receive the correct readings from the tests above or find damage on your element, you will need a replacement surface burner element. We hope this helps! If you have any questions, please let us know.

Hello Dick, thank you for writing. We advise replacing the Element as usually this would be the cause. Here is the part information for that: Element- Part# PS11764916.