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Control Panel with Touchpad

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PartSelect Number PS11743875
Manufacturer Part Number WP71002233
Manufactured by Whirlpool

Touchpad also known as switch membrane.

This part works with the following brands: Jenn-Air.

This part works with the following products: Range.

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 2 reviews What's this?
1-2 of 2

7 of 11 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Scott from Hellertown, PA

Clock display had died, a burner switch had failed, touch-button panel ribbon cable was failing

Shut off breaker! Important as switch connectors can easily come in contact with range when dropping control panel out of range face. Removed 4 screws underneath control panel & above oven door. Panel drops out easily. Removed end caps (4 small screws). Reinstall end caps on new touch-control panel. Removed screws from old circuit board/clock to instal new circuitboard/clock on new touch-control panel. Attach ribbon cable from touch panel to circuit board (easy connector, lift ends of connector to raise shim-like piece, insert ribbon, push shim-like piece back in). Remove 2 star screws at each switch(x4) shaft on old panel. Reinstall switches on back of control panel, reinsert screws from front to each switch. And extra set of hands is handy to hold panel while positioning switch and driving screws. Return reassembled control panel to position, drive screws in underneath. Turn breaker back on. Done.

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5 of 7 people found this instruction helpful

Parts Used:
  • Control Panel with Touchpad
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Socket set
Customer: John from San Diego, CA

Some control panel touch-pads did not work

I removed the four 1/4" hex screws from the bottom of the control panel. The panel pulled out after a slight downward pull. The panel has two slots that fit over tabs on the range frame, holding the panel face down while I disconnected the wiring from the back.

I had caused the problem earlier, when replacing the control clock board. A ribbon cable built into the control panel connects the touch pads to the clock. I did not know that the connector needed to be opened by pinching the tiny release levers at each end of one side of the connector and lifting it up. I forced the cable out, and discovered later my expensive mistake.

I disconnected the ribbon and other cables, and removed the two hex screws holding the clock board. I turned up the face of the panel and slid off the 4 burner controls. Each control is held in place by 2 round-headed screws that require a very small allen wrench. Luckily, I had an assortment of the wrenches that turned out from a handle like blades from a pocket knife.

With all the connections removed from the back, I removed the plastic triangular side covers, two srcrews each, and the bottom trim strip, held by 4 phillips screws.

I put things back on the new panel in reverse order. This time I was VERY careful to PINCH and LIFT OPEN the connector on the clock board in order to slide in the cable. Everything seems OK now.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11743875
Manufacturer Part Number: WP71002233
Brand Model Number Description
Jenn-AirSCE30600BRange - Slide-in, Electric
Jenn-AirSCE30600BCRange - Slide-in, Electric
Jenn-AirSCE30600WRange - Slide-in, Electric