This part provides the tension required for a multi-ribbed belt. It also helps the belt rotate the drum and attaches to the idler pulley wheel. If your dryer will not start or tumble, takes too long to dry, or is noisy during operation, you may need to replace the idler pulley assembly. Make sure to disconnect power before installing this part, and wear work gloves to protect your hands. While the dryer is disassembled for this repair, consider replacing the drive belt as well. You will need a putty knife, a Phillips screwdriver, and a 5/16 nut driver for this repair.
Replacing your Kenmore Dryer Dryer Idler Pulley Assembly
Troubleshooting
This part fixes the following symptoms:
Noisy | Drum Not Spinning
This part works with the following products:
Dryer, Washer Dryer Combo.
Part# WP691366 replaces these:
AP6010582, 20061033, 20064638, 239477, 26000691366, 337116, 337407, 337510, 3388345, 338946, 3394332, 339465, 347034, 347226, 347277, 4319391, 688166, 691366, 8207, 99989677
...
Show more, W10612905, WP691366VP Show less
Customer Reviews
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23 Reviews
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★★★★★
★★★★★
Elizabeth T - March 24, 2018
Verified Purchase
Great service
Fast, correct service - impressed with this service. Our dryer no longer has a loud squeak --
★★★★★
★★★★★
Frank M - March 31, 2018
Verified Purchase
Nice replacement part
Easy repair. Did both pulley and belt. I can hear it humming now....
★★★★★
★★★★★
Mark M - March 27, 2018
Verified Purchase
Satisfied Customer !!!
Great service !!! I received my part in just two days and my dryer is now working great. Thank you PartSelect !!
★★★★★
★★★★★
John G - November 15, 2018
Verified Purchase
Video of installation saved the day
Came fast since I paid for next day on the item. I really wanted to finish the job since I thought only the belt broke and couldn't find this item anywhere.
The item was relatively simple to install. Only issue was me figuring in visually how to loop in the belt, but the online instructional video helped me figure it out quickly. Without that video we may have been in a frustrated mood having never taken apart a dyer before and were just one step from being done.
★★★★★
★★★★★
Robert M - June 21, 2018
Verified Purchase
Easy replacement
Part came quickly. Been repaired several weeks now, running like new.
★★★★★
★★★★★
Todd C - July 17, 2018
Verified Purchase
Exactly what I needed
Never have cared for online shopping at all. Decided to give it a try and I was very pleased to get exactly what I needed. Very happy.
★★★★★
★★★★★
NORMAN S - October 31, 2018
Verified Purchase
Updated part worked well in my 14-year old Kenmore dryer.
The plastic wheel part arrived with about a half-inch of the outside edge broken off. It got here so quickly that I decided to give it a try anyway. I am happy to report that the part was easy to install and it works just fine despite the notch. I had also ordered a standby drum belt four years ago and it was installed along with the pulley and all is well now, although I may be cautious and get both parts just to have them as backup. The service rep I spoke to when ordering the pulley part was excellent, she was able to offer me the guidance that the part had undergone four design updates in fourteen years and that it would work just fine and so far it is. This is an excellent company!
★★★★★
★★★★★
TERESA B - August 7, 2018
Verified Purchase
new belt and pulley assembly just what i needed
The part was what i needed and the new belt , it's working like a new dryer Thank you for all the help i got it done by myself!!!
★★★★★
★★★★★
Gretchen V - May 27, 2020
Verified Purchase
Great
Awesome fit
★★★★★
★★★★★
Jeremy M - June 15, 2019
Verified Purchase
Great Part
The old one this replaced only had a plastic pad instead of a roller like this one has. Easy to install and runs super quiet. Plus it was made in the USA!
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Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 66 reviews.
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Drum would get hung up, belt would slip sometimes and there was a squeaking sound
Pull the front off. The belt was removed from idler pulley which was missing the wheel and pulled drum forward . Removed drum, replaced rear drum support roller kit and idler pulley assembly, put belt on and slid drum back in. Installed front panel, plugged in, works like a new dryer. It was very simple.
Removed the Lint filter, then lifted top panel and rested the panel against the wall. Disconnected connector attached to the door panel. removed screws, from both side of door panel and lifted door panel up and out.
Moved Idler pulley to the right taking tension off the drum belt, lift the drum out with the drum belt.
... Read more removed old drum felt seal and removed old residual glue, reglued and installed new Rear Drum Felt Seal. Installed new Idler pulley Assembly and reassembled in reverse order.
Followed the PartSelect instruction video. Basically opened the dryer. Took the drum out. Took the broken motor out. cleanned the dryer since I had everything opened. Replaced motor, pulley, old belt. My 20 years old dryer is running like brand new.
I removed the top panel, then the front panel. Removed the belt and the drum. Saw what I needed to replace. Ordered the parts then put back together. It was a really easy job.
I watched all the videos with Steve. He was very helpful in his presentation of the repairs. Due to the age of the dryer every thing was replaced and was very easy to do. Thank you Steve and PartSelect for making these repairs possible and easy
Belt was slipping, and having a hard time spinning the drum
First off, start by turning of the breaker to the dryer and confirming the power has been turned off. Next, remove the lint screen and two screws holding the lint screen housing to the lid. Remove the two side moldings on the control panel and the two screws holding doun the enclosure. Slide the control enclosure forward and lift up . Ta
... Read moreke a picture of the wiring for later reference and carefully unplug the wires and set the enclosure aside. Next, remove the two screws holding the rear lid retaining clips. Gently pry up on the front of the lid to realese hold doun clips, swing the lid up and remove it from the rear clips, set the lid aside. Remove the two screws on corners of front cover located near the top, unplug the door switch. Remove the front cover by lifting straight up, set aside. Now remove the belt from the motor by realeasing the tensioner and remove it from the drum. You can now remove the drum through the front. Now is a good time to check the condition of your drum rollers, clean them as needed or replace them. Clean the roller shafts and apply a quality grease. "Clean the roller groove on the drum" this is what makes the drum sound bumpy! Remove the rear seal and replace it as per the instructions that come with the seal. The glue dries quickly, so have the seal fully in place and apply glue to small areas replacing the seal fully before moving on. You can now reinstall the drum being careful not to damage the seal. Place the drum on the rollers, reach inside and work the seal into place. You can now replace the belt and work in reverse with the casings! It took me longer to type these instructions than it did to make this repair! Enjoy your like new machine!
Removed top, then remove front panel, then removed the drum, and the idler pulley assembly. Then added new parts, and reversed procedure to assemble back to new.actually runs better, now. Dryer is approximately 30 years old.
I am pretty handy at tackling jobs around the house .I have done this fix before though its been sometime. I followed your online video step by step which made repair real easy,thank you .I would recommend this site very highly!
After checking out the website and the videos posted to YouTube, I decided that I should take a chance and try and repair the problem myself. I am not in any way mechanical, and for me personally, this was a huge job. The instructions and the video were so clear that it made the job easy. Taking out the dryer drum was a concern, and altho
... Read moreugh not heavy, I used a friend to hold it in place when I was putting it back together. My only small issue was when I was removing the rollers. I had some difficulty taking off the plastic locking washers but other than that, it was a breeze. The videos posted are great and very easy to follow. While doing the above job, I also replaced the dryer belt and heating element, both of which I followed instructions as per video. The dryer is running very smooth, and is the quietest it has been for many years. Very happy with all aspects of service advice and videos.
Followed instructions from video, just removed lint collector, dryer top and front panel, removed broken belt and old idler pulley. Vacuumed and cleaned up inside dryer.installed new pulley and rib belt according to printed instructions,installed new dryer duct and new clamps. Saved myself huge service call or having to buy new dryer.Wil
... Read morel be checking with this site on any future repairs instead of calling a repair service. Your video made it real easy to repair.and I am 77 years old.. Bob
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12 questions answered by our experts.
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Tom
August 10, 2017
Where does part 28 go in dryer?
For model number NED5200TQ0
Hi Tom,
Thank you for the question. The Idler Pulley is down by the motor and the belt. If you watch video on how to install the part it will show the location or this part.
Hope this helps
35 people found this helpful.
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James
June 12, 2019
Hi. I've replaced my belt but it seems to slip if there is more than just a little weight in the drum. My thought was to replace the idler also as perhaps it's fatigued from age. The replacement part has a wheel in the pic which seems better than mine which is just a half round solid piece which seems like it would cause more drag/friction. Could the replacement part be different than the original?
For model number LGR5636KQ1
Hello James, thank you for writing. This Idler Pulley Assembly is the correct replacement for your model, and may be the cause of what you describe. Replacement parts are sometimes updated by the manufacturer and may be different in appearance but will have the same functionality. We hope this helps.
15 people found this helpful.
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Edward
February 21, 2019
My tensioner broke.Do i have to replace any relays or safety switches or heating elements?
For model number 77965100
Hello Edward, thank you for your question. If the idler pulley is the only part that broken, and it didn't damage the belt switch this is the only part you should have to replace. I hope this helps!
7 people found this helpful.
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John
February 17, 2020
My dryer has a wear pad instead of a idler pulley
For model number Lgr3624jq2
Hello John, thank you for your question. Unfortunately, the manufacturer has updated that wear pad and no longer has it available. They have changed the part to the idler pulley, and have advised it would work as a replacement for the original part. That part is PartSelect Number PS11743765. I hope this helps.
7 people found this helpful.
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Russell
August 28, 2019
How do you attach idler pulley assembly
Hello Russell, Thank you for the question. I suggest watching the How To Video on the site listed under the pulley. Here is a link tot he video on YouTube as well. Hope this helps!
https://www.youtube.com/watch?v=JXf2AL1MEzA
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Cherry
March 11, 2020
My dryer worked fine for about five minutes this morning. The tumbler stopped. I can hear a buzzing sound like it’s on. But when i push the start button, it will not tumble.
For model number LER5644AWO
Hello Cherry, thank you for your question. If the unit is turning on, but the drum is not tumbling we would recommend checking the belt PartSelect Number: PS346995. If the unit is not starting or tumbling you will want to test the start switch, timer, motor and fuse. I hope this helps.
Hi, this morning i tried throwing in a quick load of laundry but instead of just starting like usual a very loud banging/thumping noise is what i got from my dryer. I guess the best way to explain the sound is, like drying a pair of really heavy shoes.
Hello Adriana, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
2 people found this helpful.
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Sue
January 14, 2018
Today when I started my dryer, it made a squeaking sound and the drum did not turn. I called up your website, since I have used it with two other repairs, to learn what the problem could be. It is not the belt, it is not broken. It is not the idler pulley because it is a fixed metal support with a groove for the drum belt and the drum moves freely when I turn it by hand. I don't know what to check next or how to test the part to determine if it not working. Any suggestions?
For model number KGYS700JQ0
Hi Sue, Thank you for the question. This sounds like an issue with the Drive Motor with Pulley, PartSelect Number PS334304.Hope this helps!
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Kim
May 1, 2018
Replaced the belt on our dryer and turned it on and it ran for a few seconds and cut off. Smelled like something was getting hot and took apart look to see that everything was lined up again and nothing looked like it was melting. Put back together and start it again and just like before ran for about 5 seconds and quit and again smelled like something getting hot. What could be the problem
For model number CEDS563SQO
Hi Kim, Thank you for the question. I suggest checking the belt to make sure it is not to tight. You can also check the idler pulley for the belt to ensure the pulley isn't bent or out of place. Sounds like something might be out of place. Hope this helps!
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Cody
December 2, 2023
dyer is squeaking (not a solid squeak) and slight knocking noise (sometimes stops for a few seconds). I tore it apart today and the belt is worn and fraying. The tensioner pulley looked fine. Would the belt cause the noises or is it a symptom of a bigger problem. Thanks.
For model number NED4705EW1
Hi Cody, thank you for reaching out. The issue you are facing will be most probably solved by replacing the drive belt, part number PS346995. However, you can also inspect the drum rollers. We hope this sorts out your problem!
