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Martin
January 10, 2018
The head of the filter connection was broken when trying connect a new water filter. What is the part # and the instructions to replace it. Thanks
For model number KBRS20ETSS00
Hi Martin,
Thank you for your question. The part number for the water filter head is PS11743696. There are some instructions that a customer has left on our website that you may find useful, "Gain access to rear of refrigerator. Use protective board to prevent marring floor. Unplug refrigerator. Turn off water supply and depressurrize line. Remove old water filter head. Disconnect filter head inlet water supply line located behind the refrigerator. Disconnect the filter head filtered water return line at the water valve. From refrigerator interior, disconnect the lower filter water cover. Press the outer cover away from filter head until one end is free of the water filter head tang and remove cover from second tang. Push the Styrofoam "block fill" toward the rear of the refrigerator to remove it. If you try to remove this from the outside by pulling it, it will likely break. Pull water filter head assembly to remove it. Install new part by reversing the steps." I hope this helps. Thank you and have a great day!
5 people found this helpful.
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Ernest
April 3, 2018
My freezer temperature indicates 6 degrees and my refrigerator temp indicates 3 degrees if i try change i to any other temp it will automatically revert back to 6 and 3
For model number JFC2089HEPtt
Hello Ernest, thank you for your question. It sounds like there is an issue with the Electronic Circuit Board Part Number: PS11750388, which sets the temperature in the unit. I would recommend replacing that part. I hope this helps!
2 people found this helpful.
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Richard Mcleod
February 21, 2018
Dispensing water really slow.
For model number GX5FHTXVA00
Hello Richard, thank you for your question. There are a few parts that might be causing this issue. You will want to check your water filter, the water filter head and tubing, as well as the water valve. I hope this helps!
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 3 reviews.
What's this?
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Weak water delivery to water dispenser and ice maker and loud thumping sound.
Gain access to rear of refrigerator. Use protective board to prevent marring floor. Unplug refrigerator. Turn off water supply and depressurize line. Remove old water filter head. Disconnect filter head inlet water supply line located behind the refrigerator. Disconnect the filter head filtered water return line at the water valve. From refrigerator interior, disconnect the lower filter water cover. Press the outer cover away from filter head until one end is free of the water filter head tang and remove cover from second tang. Push the Styrofoam "block fill" toward the rear of the refrigerator to remove it. If you try to remove this from the outside by pulling it, it will likely break. Pull water filter head assembly to remove it. Install new part by reversing the steps.
Joseph from ALEXANDRIA, VA
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench (Adjustable)
13 of 16 peoplefound this instruction helpful.
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Water flow from dispenser was just a trickle. After watching a couple videos on Youtube, I realized it was the water filter head, a part that just wears out after a few years.
First I checked to see if the water pump in the base of the refrigerator was working properly. To do this, I removed the water filter, placed the by-pass cap on the water filter head, and dispensed water. The dispenser worked very well so I knew it was not the pump. I had just bought a new filter so it was okay too. So I figured it was the Water Filter Head assembly. To install, I followed previous advice on Part Select website and followed a YouTube video that was excellent (enter "Refrigerator Water Filter Head and Tube Assembly-How to replace). Best advice...Styrofoam block that inserts from back of refrigerator where tubing enters...when removing, push it out from the inside of the refrigerator to avoid breaking it into pieces. Other good advice, unplug refrigerator and turn off valve to icemaker and water dispenser. Easy repair, could do it in half the time now because I was very careful when installing this item. Results: Excellent flow from dispenser!!! And better ice cubes too! Well worth the effort.
Wayne from LEXINGTON, KY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench set
2 of 2 peoplefound this instruction helpful.
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Water leak in water supply line at the rear of the filter head
Shut off refrigerator and the water removed line to water supply and the water line to the water valve on the refrigerator, took the filter and the cover off, pop left pin down and slide head to the left and then pulled the filter head out of the refrigerator and then reinstalled hooked water valve and the supply line and then turned on the water supply and check for leak, plugged refrigerator back in and started making ice.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Vong C - December 5, 2020
Verified Purchase
Exactly fit and have water and ice again
Excellent product!A +++. My kids was happy to have water and ice again. Especially during this pandemic. I don't have to go and board water like everyone else in the store.
★★★★★
★★★★★
James G - September 23, 2020
Verified Purchase
Great service
Another example of the great service and fast delivery! Very pleased! I have used you guys for home repairs for years ,the parts and service has always been great! AND fast delivery. A great value!
★★★★★
★★★★★
H.Robert D - May 14, 2019
Verified Purchase
Did it right the first time
Part identical to OEM. Your installation instructions were spot on. Even gained a filter by pass adapter in the mix..
★★★★★
★★★★★
Andrew M - February 25, 2019
Verified Purchase
easy to do
the best installation instructions are on Youtube
★★★★★
★★★★★
James H - October 30, 2018
Verified Purchase
Super easy and fixed the problem.
There was excessive noise when using the water dispenser. I ordered this not really knowing what it was gonna take to install. Without instructions I had the old one out and new one in, took about 20 minutes total.
★★★★★
★★★★★
Charles M - June 20, 2018
Verified Purchase
lousy service
Even though I entered the model # of my refrig. I received the wrong part. Returning the part was complicated & wait time for the credit to be issued was ridiculous. Because of all of this I will not order another part nor will I purchase another Amana or Whirlpool product. I can do without the filtered water. This would have been the 2nd time this part was replaced. The part is designed to wear out.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743696
Manufacturer Part Number: WP67006524
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