Facade Insert - Black WP67004151

Hello Jackson, thank you for your question. This part for your model is only available in black. You may want to reach out to Maytag directly for an alternate and compatible part number and get back in touch with us. We look forward to hearing back from you!

Hi Nancy, Thank you for your question. Based on what you described, you will need to check the dispenser electronic control board, the touchpad and the wiring between them to see what is going on. You will need to use a multimeter to test the continuity of each part. I hope this helps. Thank you and have a great day!

Hi Khatoon, thank you for your question. We have a customer, Tom from Kansas who wrote in with a very good example of instructions on how this part is installed: "The repair was very simple. Turn off power to unit. Remove the spill plate, it just pulls out. Then remove the two screws that are seen when the spill plate is pulled out. The cover slides down and comes out. Disconnect the two wires to the operator switch, they just pull off. Take two small screw drivers and gently raise the tabs that latch in the circuit board jack and pull the jack down to remove it. Remove the one screw that secures the circuit board and use a small screw driver to gently raise the tabs that hold the circuit board in place on the bottom side and remove the circuit board. Install the circuit board on the new cover and intall the holding screw. Plug in the jack that connects the circuit board to the unit. The plug in the two wires to the microswitch. Install the cover and install the two holding screws. Slide in the spill plate. Finally install the face plate, it just sticks on and is very easy because the cover is resessed where it is to be installed. In all I think it took me longer to wright this than it did to do the repair. ". I hope that helps. Good luck with your repair.

Hello Greg, thank you for your question. We would recommend testing the icemaker. It is possible the part is defective. It is also imperative that you check the valve to be sure it is opening to allow water to the icemaker. Here is a link for testing the valve. https://www.partselect.com/Refrigerator+test-water-valve+repair.htm And testing instructions for the icemaker. Behind the cover is a series of electrical test points that can be used to diagnose the ice maker. The unit can be manually operated by inserting an insulated jumper wire into test points “T” and “H” to initiate a “test harvest”. The jumper should be insulated 14 gauge solid wire that has the insulation stripped back about 3/4 of an inch on both ends, and bent into a “U” shape. When inserted into the test points for 5 to 10 seconds, the motor should start and the cycle will continue on its own. You may have to manually close the freezer door switch for this to operate. This test will simulate a real harvest cycle and will operate the ejector blades, shut off arm and the fill valve in the proper sequence, and will allow you to do a proper diagnosis. This is a live voltage test and should only be performed by a qualified person. If the motor does not start, you can verify that you have power to the ice maker at test points “L” and “N”. If the ice maker is getting power and does not perform a cycle, then the icemaker would have to be replaced.

Hello Jake, thank you for your question. If just the outside button is cracked enough to prevent you from pressing the button, then you will just need to replace this Facade Insert, part number PS11743579 for your model refrigerator. If the electronic part underneath the Facade Insert is also damaged, then you will need to replace it as well. It is the Dispenser Electronic Control Board, part number PS11743557. Good luck with your repair!