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Ice Maker Shut-Off Arm

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1 Review
$ 37.75   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11743571
Manufacturer Part Number WP67004028
Manufactured by Whirlpool
Product Description

Ice Maker Shut-Off Arm Specifications

The icemaker shut off arm, used in a refrigerator, gives the icemaker a signal to stop making ice once the bin has a reached a certain limit. This helps monitor ice production. If your icemaker is not making ice properly or consistently, replacing this part could be a solution to your problem. The tools required for this installation are a 1/4 inch nut driver, a Phillips screwdriver, and needle nose pliers. Refer to the manual guide provided by the manufacturer for further guidance and instructions. Remember to safely store food when the refrigerator power is off to keep it from deteriorating.

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Troubleshooting
This part fixes the following symptoms:
Ice maker not making ice | Ice maker dispenses too much ice
This part works with the following products:
Refrigerator, Ice Maker.
This part works with the following products:
Amana, Kenmore, Maytag, Whirlpool.
Part# WP67004028 replaces these:
10884401, 12868001, 14214703, 4344400, 67001257, 67004028, 8170939, 8171289, D7813101, W10187808
Questions and Answers

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3 questions answered by our experts.
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    Michael
    December 17, 2019
    The icemaker shut off arm came off how do i replace it i can see where it goes in one side but not the other?
    For model number JBR2988HES
    Hello Michael and thanks for writing. For your convenience, we have attached the link to our repair video. We hope this helps. Good luck with your repair https://www.youtube.com/watch?v=nTG9R4arsQE&feature=emb_title

    2 people found this helpful.

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    Mark
    February 14, 2019
    The metal arm seems like it is stuck in the up position. It won't go down to put water in the Tray? I am getting water in the water dispenser. Please help!
    For model number 596.73503201
    Hello Mark, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PS11743571. Good luck with your repair1

    1 person found this helpful.

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    Katie
    September 11, 2019
    The ice maker arm has fallen off many times and I simply replace it and it works fine and has for a long time, but this time it came off and when I replaced it, the arm will be in the down (on) position, 4-5 cubes will drop then the arm goes to the off position and stays there. There is water to the unit. I watched the video on replacing the arm, but when I do mine, I remove the drawers and using a mirror I am able to position the arm in the correct spot. I hope you can help. Thanks Katie
    For model number AFF2534FEB2
    Hi Katie, Thank you for your question. If the arm is constantly falling off the issue could be where it attaches to the water fill cup, part number PS2366268. It may be damaged and may need replacing. If the fill cup end is fine then you should adjust the arm by spreading it to make it fit tighter in the fill cup. If the end going into the head is the side that the arm is falling out of, try spreading it to see if you can get it to stay in place. If it does not stay in place, there could be internal damage inside the head and the motor housing, part number PS11739202, may need to be replaced. I hope this helps. Thank you and have a great day!

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      Part Videos

      Replacing your Amana Refrigerator Ice Maker Shut-Off Arm

      Customer Repair Stories
       Average Repair Rating: 4.7 / 5.0, 5 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        Ice Maker Making Large Block of Ice, Level Broken, Pantry Cover broken
        Pantry Cover:

        I just slided out the tray, and unscrewed the left pantry panel that was broken, and replaced it with the new one, then put in the new cover after sliding the trays back in.

        Ice Maker:

        I unplugged the power connector in the back, unscrewed the ice maker with a flat screw driver (3 screws), slide it out, and then unplugged the wiring from the old ice maker and put it into the new one, mounted the new ice maker back in, make sure the lever is working, and then closed the freezer to let it cool down so that water can start flowing to it when it becomes cold enough (took about a good hour or so before water started filling the ice maker). Once the freezer was cold enough, water started filling the ice maker, and it begin making ice again.
        24 of 33 people found this instruction helpful.
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        shut off arm was broke and so was bracket
        i just took the prts apart and replaced with new part really easy and saved $185.00 easy as pie
        • brandon from Cedar Rapids, IA
        • Difficulty Level:
          Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver, Screw drivers
        • Parts Used:
          WP67004028, WP628356
        11 of 30 people found this instruction helpful.
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        Lost the arm
        I have never used the ice maker because I have a well and didn't want to usewell water to make ice. I usually make ice with bottled water.
        I decided to try making ice with gravity fed water from a converted water fountain placed on a higher level than the refrigerator, locater in my garage next to the kitchen.
        When I looked at the rear of the frig. I saw a copper pipe (on the bottom of the frig.) that lead to a valve, with a plastic tube that went to the freezer. I didn't think that the gravity fed water could go down to the bottom and return to the freezer at the top, so I cut the plastic tube, and fed the water directly to the ice maker.
        I only put a small amount of water in my water source because I wasn't shure what would happen. The water filled the tray and the rest of the water went to the container that catches the ice.
        I did get one tray of ice. I later found that the valve that the copper pipe went to, has a 7 minute timer that only allows a small amount of water to pass.
        My next effort will be to connect to the copper pipe and see if it will allow the gravity fed water to rise to the ice maker. Wish me luck
        • Gerald T. from Tampa, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP67004028
        3 of 11 people found this instruction helpful.
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        Replacing broken or lost parts
        The repair was incredibly easy. More importantly the service and speed of delivery was way beyond expectations. What a great company!
        • Brian from San Francisco, CA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers, Socket set
        2 of 8 people found this instruction helpful.
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        New Ice maker was install but technician failed to transfer arm off old ice maker and put on new one..
        Work was done by service tech. I ordered the arm for my mom to save time when tech came back to do the job correctly.
        • Royal from RICHMOND, VA
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Pliers
        • Parts Used:
          WP67004028
        1 of 2 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          1 Review
          5.0
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11743571
              Manufacturer Part Number: WP67004028
              Brand
              Model Number
              Description
              Amana
              18914A
              Refrigerator - AMANA REFRIGERATOR
              Amana
              20804A
              Refrigerator - AMANA REFRIGERATOR
              Amana
              20914A
              Refrigerator - AMANA REFRIGERATOR
              Amana
              22504A
              Refrigerator - AMANA REFRIGERATOR
              Amana
              59661102100
              Refrigerator
              Amana
              59661102101
              Refrigerator
              Amana
              59661103100
              Refrigerator
              Amana
              59661103101
              Refrigerator
              Amana
              59661104100
              Refrigerator
              Amana
              59661104101
              Refrigerator
              Amana
              59661109100
              Refrigerator
              Amana
              59661109101
              Refrigerator
              Amana
              59661142100
              Refrigerator
              Amana
              59661142101
              Refrigerator
              Amana
              59661144100
              Refrigerator
              Amana
              59661144101
              Refrigerator
              Amana
              59661152100
              Refrigerator
              Amana
              59661152101
              Refrigerator
              Amana
              59661154100
              Refrigerator
              Amana
              59661154101
              Refrigerator
              Amana
              59661162100
              Refrigerator
              Amana
              59661162101
              Refrigerator
              Amana
              59661164100
              Refrigerator
              Amana
              59661164101
              Refrigerator
              Amana
              59661272100
              Refrigerator
              Amana
              59661272101
              Refrigerator
              Amana
              59661273100
              Refrigerator
              Amana
              59661273101
              Refrigerator
              Amana
              59661274100
              Refrigerator
              Amana
              59661274101
              Refrigerator

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