See part 15 in the diagram
( Grid squares measure 1x1 inch )
Defrost Heater
$63.78
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On Order
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PartSelect Number PS11743496
Manufacturer Part Number WP67002493
Manufactured by
Whirlpool
Product Description
Defrost Heater Specifications
The defrost heater keeps the cooling coils from frosting over.
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Troubleshooting
This part fixes the following symptoms:
Fridge too warm | Freezer not defrosting
This part works with the following products:
Refrigerator.
This part works with the following products:
Amana, Kenmore, KitchenAid, Maytag.
Part# WP67002493 replaces these:
12729105, 67002493, 8171085
Questions and Answers
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James
June 20, 2019
I am installing a defrost heater. I have everything disassembled. The old defrost heater goes through the coils on one side. How do I remove it?
For model number GX5SHDXTQ00
Hi James,
Thank you for your question. Here is a link to one of our videos from YouTube that you may reference on how to install the defrost heater, https://www.youtube.com/watch?v=fb8iz56hcEo. The refrigerator and defrost heater in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. I hope this helps. Thank you and have a great day!
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Laverne
6 days ago
Why is the bottom freezer frosting up like it's snowing
For model number 59677593801
Hello LaVerne, thank you for writing. There could be several reasons why its frosting up. The Defrost Heater may be defective. You may also want to inspect the Freezer Gasket Freezer Door Gasket - Black PartSelect Number PS3651266 to see if it is allowing warm in to disrupt the defrost cycle. And finally the issue may be with a faulty Electronic Circuit Board PartSelect Number PS11750388. Good luck with your repair.
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Customer Repair Stories
Average Repair Rating: 2.8 / 5.0, 1 reviews.
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no cold air coming into refrigerator area, all frozen up
first I looked into the refrigerator for blockage of air flow.
none found, I looked into the freezer area to see if fan was working ,it was, noticed ice built up on the outside of the metal cover letting me know it was not defrosting ,It was easier for myself to pull freezer door off , then the ice-maker,only three 1/4" hex head bolts,two 1/4" hex bolts only holding the metal cover . The quickest way to defrost was using a blow hair drier .once it was all defrosted I disconnected the defrost heater and using a volt/ohm meter,I ohm out the element,finding out I had no reading .The one thing I forgot to mention, unplug the frigertor first !!!
none found, I looked into the freezer area to see if fan was working ,it was, noticed ice built up on the outside of the metal cover letting me know it was not defrosting ,It was easier for myself to pull freezer door off , then the ice-maker,only three 1/4" hex head bolts,two 1/4" hex bolts only holding the metal cover . The quickest way to defrost was using a blow hair drier .once it was all defrosted I disconnected the defrost heater and using a volt/ohm meter,I ohm out the element,finding out I had no reading .The one thing I forgot to mention, unplug the frigertor first !!!
-
mark from destin, FL -
Difficulty Level:A Bit Difficult -
Total Repair Time:30 - 60 mins -
Tools:Nutdriver, Pliers, Screw drivers -
65 of 85 people
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743496
Manufacturer Part Number: WP67002493
Manufacturer Part Number: WP67002493
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Description