Part Location Diagram of WP63907 Whirlpool Suspension Spring
See part 3 in the diagram
Replacing your Whirlpool Washer Suspension Spring
( Grid squares measure 1x1 inch )
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Suspension Spring WP63907

 Fits your 10682872600!
★★★★★
★★★★★
27 Reviews

Rated by 36 customers 

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1- 2 hours 

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$ 8.00
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PartSelect Number PS11743345
Manufacturer Part Number WP63907
Manufactured by Whirlpool
Product Description

Suspension Spring Specifications

The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could cause the load to be off-balance which can lead to excessive shaking, moving, noise, and leaks. For this repair, you will need a 1/4 nut driver, a putty knife, a flat blade screwdriver, and a pair of needle-nose pliers. Disconnect the power supply, fill hoses, and drain hose to give you safe and easy access (have a container nearby for water left in drain hose). This item is sold individually, which is important as you may need to repair multiple springs in your appliance, which carries three suspension springs. As an inexpensive part, we recommend purchasing several at a time, as they can be very useful to have on-hand.
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Part Videos

Replacing your Whirlpool Washer Suspension Spring

Replacing your Whirlpool Washer Suspension Spring
Troubleshooting
This part fixes the following symptoms:
Shaking and Moving | Leaking
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Roper.
Part# WP63907 replaces these:
AP6010168, 63907, 63907D
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Customer Reviews
Average Rating:
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27 Reviews
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Customer Repair Stories
 Average Repair Rating: 2.8 / 5.0, 36 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Excessive tub wobble, tubs leaning forward of normal
Washer is 29 years old. Found that tub spring hooks into a simple (non-reinforced) hole in the base frame, and it had worn the hole through through the edge of the frame (key hole style). Due to age and low cost of parts, ordered all suspension springs, brackets, & pads. Once they arrived, took the tubs out (first time for that), found that the suspension pads looked fine, but the wear pads showed a lot of wear and the front one was snapped in the middle, perhaps an after effect of the spring failure. From my lack of attention, initially tried to get front pad into the wrong set of holes, a bad fit; corrected. Simply drilled a near-by hole in the base frame for the tub spring.

While the tubs were out, took them outside and scrubbed them clean. Also cleaned agitator parts using bottle brushes. Followed the PartSelect videos and owner comments for procedures, methods. Found that some miss some important info, but if you watch others you can combine the info to find what you need re disassembly/assembly.

At one point while attempting to remove the outer tub, did not realize that the screw that holds the rear spring bracket to the tub also holds the tub to the suspension plate.

Took me most of a day for the whole process, and I ended up with pulled/spasmic muscles from all the bending over, mostly from cleaning parts I think. Very helpful to have the parts breakout drawings, videos, others' experience.
Other Parts Used:
Tub Spring Spring Outer Bracket Bracket, Spring Outer (L.F.) Suspension Spring Tub Wear Pads - Package of 3 Suspension Pads - Package of 3
  • David from GLEN BURNIE, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
7 of 7 people found this instruction helpful.
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Water was leaking out to floor after each load
Replaced the springs after watching the video's from this site and problem has been solved.
Other Parts Used:
Tub Spring Suspension Spring Leveling Spring
  • James from MILWAUKEE, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
1 of 2 people found this instruction helpful.
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tub tilted forward. Some fill water would miss the tub
Removed cabinet found tub spring had worn thru rear frame, spring was also almost worn thru. Checked suspension springs very very worn at mounting points.
Ordered needed parts. All in Stock. First bracket came the next day took 5 days to get the rest 1 part at a time.
Forgot to order suspension spring clips, order them next day shipping came the next day .
Just because parts are in stock doesn't mean you will receive in a timely fashion if you need parts better order next day freight.
Videos, parts diagrams and instruction are great, regular freight is not good
Other Parts Used:
Tub Spring Spring Outer Bracket Suspension Spring Leveling Spring
  • Craig from HOLDREGE, NE
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
3 of 4 people found this instruction helpful.
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Weak and broken springs on washing machine
Looked at the repair instructions on your web site and it made the repairs simple and easy.
Other Parts Used:
Tub Spring Seal, Inner Cap Suspension Spring Leveling Spring
  • Monty from OXON HILL, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Washer vibrates excessively on spin cycle
I followed the online instructions to remove the shell and attempted to remove the drum, but not having the special wrench to remove the special nut, tried using a screwdriver and hammer, which failed to loosen the nut. I then started examining the the undercarriage and saw that I could replace the springs without removing the tub and did that. In the course of replacing the springs I discovered I could also access the wear pads by lifting the drum off of the undercarriage and placing a block to hold it above the pads. I was able to pop the old pads out by tapping underneath them with a hammer. The new pads were then installed and the weight of the drum popped them in. It was necessary to lift the drum assembly three times for each of the three pads.
Other Parts Used:
Suspension Spring Tub Wear Pads - Package of 3
  • Glenn from PROVO, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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washer was shaking violently
Following the video that was supplied with my order was super helpful. Watching it though made the job seem very easy of which it really wasn't. My washer is about 6 years old so it had a LOT of build up on EVERYTHING making the disassembly harder than you may think. Once apart I needed to really scrub everything clean before reassembly as well. Getting the tub off without cracking it was a challenge for sure. Eventually rocking it and adding a bit of WD-40 to the shaft if eventually came off. Once it was off I was able to replace the Tub Wear Pads quite easily. Getting to it was the challenge. Installing new wear pads and new suspension springs fixed the problem. Once I had the casing back together I replaced the agitator cam set as well. I figured as long as I already had it apart why not be proactive and fix the next to fail and boy am I glad I did. Once I had it out it just fell apart in my hands with the cams showing almost no ribs at all left to latch onto.
Other Parts Used:
Tub Spring Spring Outer Bracket Bracket, Spring Outer (L.F.) Suspension Spring Agitator Cam Kit Tub Wear Pads - Package of 3
  • Russell from WHEATON, IL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Noisy, clunk at end of spin cycle, spin cycle wobble, leaked
Followed instructional video, you guys have the best repair videos!
Other Parts Used:
Tub Spring Suspension Spring Direct Drive Motor Coupling Water Inlet Valve with Mounting Bracket Clutch Assembly Tub Wear Pads - Package of 3
  • GREGG from LIVONIA, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
3 of 6 people found this instruction helpful.
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loud noise during spin cycle, then not spinning at all
Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new

Thanks!!
Other Parts Used:
Tub Spring Suspension Spring Tub Wear Pads - Package of 3
  • William from CHESHIRE, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench set
2 of 2 people found this instruction helpful.
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not to bad if you watch the videos
not to bad if you watch the videos
Other Parts Used:
Tub Spring Suspension Spring Leveling Spring
  • ERIC from GOODLETTSVLLE, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
1 of 2 people found this instruction helpful.
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Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
Other Parts Used:
Tub Spring Suspension Spring Leveling Spring
  • Tom from LATROBE, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
6 of 7 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

40 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Susie
November 12, 2017
Are there 2 tub springs? Are there three suspension springs? On the back i cannot see where it should go. The pictures and videos don't show it. I'm pretty sure there should be a back on, as i found the spring on the floor. But i do not know where to connect it .... there is no little thingy to put in the rectangular hole that the other ones have so i don't know where it goes or what the thingy is called to purchase one... i've bought 3 of the springs from you.. really need to fix it right away,,, i have it all apart. could send a picture if that would help. anxious to hear from you. thanks.
For model number 110.82873120
PartSelect logo
Hi Susie, Thank you for your inquiry. There are 3 suspension springs, part number PS11743345 and there is one levelling spring, part number PS394983. I hope this helps. Thank you and have a great day!

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Cat
November 29, 2017
My machine was on the spin cycle, started squealing loudly, smelled smoke, then it stopped dead. I unplugged it. No fire. I'm not sure what to do with it. Thanks.
For model number 11023812100
PartSelect logo
Hi Cat, Thank you for your question. It sounds like you may have to teak a look at your gearcase and your motor. I hope that helps. Good luck with your repair.

22 people found this helpful.

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Don
April 14, 2018
I see that there are 3 suspension springs on the tub, the spring at the back on the right side looks either longer or is stretched out. Is this one suppose to be the same as the other 2 springs?
For model number WTW5800SW0
PartSelect logo
Hi Don, Thank you for the question. All 3 springs should be the same size and will look the same. Hope this helps!

15 people found this helpful.

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Jim
January 10, 2018
Basket banging cabinet in spin cycle. All springs intact, tub wear pads replaced. Any suggestions on cause?
For model number LSR7300PQ0
PartSelect logo
Hi Jim, Thank you for the question.If all of the springs,Suspension Springs,Tub Springs and Leveling Springs are checked and good, You can check the Suspension Pads PartSelect Number PS334456 and the leveling legs to make sure they are level. Hope this helps!

13 people found this helpful.

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Ivan
August 24, 2017
How many of the suspension springs does this machine have? It shakes when its spins
For model number 11026722693
PartSelect logo
Hi Ivan, Thank you for the great question. Your model number requires three suspension springs. Hope this helps!

11 people found this helpful.

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Allen
September 19, 2019
My washer tub hits the front & side during the washing & spining cycles.Am i right to believe it is the suspension springs& tub springs being worn that is causing my problems.
For model number 11092560100
PartSelect logo
Hello Allen, thank you for inquiring. Yes, you will want to consider either this Suspension Spring part number PS11743345, or the Tub Spring part number PS11751118 for your model. Good luck with your repair!

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Tiger
April 15, 2019
Video on how to change suspension spring
For model number ETW4400VQ1
PartSelect logo
Hello Tiger, Thank you for the question. The video is listed below the picture and right above the Ask a Question Button on the site but it can also be viewed on YouTube with the link below. Hope this helps! https://www.youtube.com/watch?v=4Ic58h4QXNI

7 people found this helpful.

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Tim
April 9, 2018
The springs in our washer have gone out twice now in the last 6 months??? what would cause this?
For model number MAV7600AWW
PartSelect logo
Hi Tim, Thank you for your question. There could be a number of causes unfortunately. Most of the time it might be because of excessively heavy loads or unbalanced loads. Other times it could just be because of a fault springs. I hope that helps. Good luck with your repair.

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Crystal
May 28, 2019
We moved our washer to a drawer stand under it. It started being very off balance in spin cycle. We leveled it all before using. Now the door won't lock to start machine. Also it didn't finish washing stopped after the 1st spin cycle so i shut it off.
For model number NFW7200TW
PartSelect logo
Hello Crystal, thank you for your question. If the unit is leveled properly, and the door is not locking it sounds like the lock mechanism may need to be replaced. The part number is PartSelect Number PS11745016. You can also test the part before replacing. You will want to test the Door lock solenoid from pins 2 to 3 and 3 to 1 and should read 60 ohms on either of them. Then you will want to test the switches. From pin 5 to 4 with the door locked should read 0 ohms as well as pins 2 to 1. I hope this helps!

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Alynda
January 31, 2019
This washer is very noisy during the spin cycle. What could cause this? Thanks!
For model number LSR8133HQ0
PartSelect logo
Hello Alynda, thank you for inquiring! Most often when the washer is noisy, it is most likely the result of a part between the tub and the motor being worn or faulty. We would recommend checking the following parts: the motor (Part Number: PS11743427), the motor coupling (Part Number: PS1485646), the gear case (Part Number: PS341974), the clutch assembly (Part Number: PS334641), and the basket direct drive kit (Part Number: PS11723156). We hope this helps!

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