Whirlpool WP63907 - Suspension Spring | PartSelect
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Suspension Spring – Part Number: WP63907
Suspension Spring – Part Number: WP63907 https://partselectcom.azureedge.net/Schematics/Maytag/OGHXSQCE.gif

Suspension Spring

10 Reviews
Your Price
$3.21

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11743345

Manufacturer Part Number WP63907

Manufactured by Whirlpool

The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down, or has stretched out and lost its spring, it could cause the load to be off-balance which can lead to excessive shaking, moving, noise, and leaks. For this repair, you will need a 1/4 nut driver, a putty knife, a flat blade screw driver, and a pair of needle nose pliers. Disconnect the power supply, fill hoses, and drain hose to give you safe and easy access (have a container nearby for water left in drain hose). This item is sold individually.

This part works with the following brands: Whirlpool, Kenmore, KitchenAid, Roper, Maytag, Estate, Inglis, Crosley, Amana, Admiral, Magic Chef

This part works with the following products: Washer, Washer Dryer Combo

This part fixes the following symptoms: Shakes and moves | Noisy | Leaking

Videos For installing this part.

Questions & Answers

Most Helpful

Question:

My machine was on the spin cycle, started squealing loudly, smelled smoke, then it stopped dead. I unplugged it. No fire. I'm not sure what to do with it. Thanks.

Cat for model number 11023812100
Answer:

Hi Cat, Thank you for your question. It sounds like you may have to teak a look at your gearcase and your motor. I hope that helps. Good luck with your repair.

15 people found this helpful.
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Question:

Are there 2 tub springs? Are there three suspension springs? On the back i cannot see where it should go. The pictures and videos don't show it. I'm pretty sure there should be a back on, as i found the spring on the floor. But i do not know where to connect it .... there is no little thingy to put in the rectangular hole that the other ones have so i don't know where it goes or what the thingy is called to purchase one... i've bought 3 of the springs from you.. really need to fix it right away,,, i have it all apart. could send a picture if that would help. anxious to hear from you. thanks.

susie for model number 110.82873120
Answer:

Hi Susie, Thank you for your inquiry. There are 3 suspension springs, part number PS11743345 and there is one levelling spring, part number PS394983. I hope this helps. Thank you and have a great day!

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Question:

How many of the suspension springs does this machine have? It shakes when its spins

Ivan for model number 11026722693
Answer:

Hi Ivan, Thank you for the great question. Your model number requires three suspension springs. Hope this helps!

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Question:

I have an older Whirlpool washing machine: Model number lbr4121jq1 and oddly enough we've had a couple of mice get into the machine that (clearly) had to be removed. They're getting in or perhaps just dying in the same spot, the point where the water comes out and fills the tub. I can't get a good look at it and have to remove the poor little thing in.. more often than not.. several pieces and i'd like to avoid that if at all possible. is there anyway the front of the lid can be lifted up by detaching a retaining clip instead of going in from the back, disassembling the control panel, etc? i seem to remember other brands/models being able to do so but it's never been needed on this one before now. thank you very much for your time, and have a pleasant rest of your day. ~cody

Cody for model number LBR4121JQ1
Answer:

Hi Cody, Thank you for your inquiry. You should be able to take the top off off the washer to look inside it. You may have to consult your manual for information. I hope this helps. Thank you and have a great day!

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Question:

How many springs to this model

James for model number Lsr8444lq1
Answer:

Hello James, Thank you for your inquiry. There are 3 suspension springs part# WP63907, 1 tub spring part# WPW10250667 and one leveling spring part# 8316845. Hope this helps!

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Question:

Basket banging cabinet in spin cycle. All springs intact, tub wear pads replaced. Any suggestions on cause?

Jim for model number LSR7300PQ0
Answer:

Hi Jim, Thank you for the question.If all of the springs,Suspension Springs,Tub Springs and Leveling Springs are checked and good, You can check the Suspension Pads PartSelect Number PS334456 and the leveling legs to make sure they are level. Hope this helps!

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Question:

My washer shakes and walks badly when spinning. Machine is one year old.

Clint for model number MVWC565FW0
Answer:

Hi Clint, Thank you for your question. I would suggest checking your suspension springs. You may also want to take a look at the balance ring on top of your tub as well. I hope that helps. Good luck with your repair.

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Question:

Hi my washer is shaking and moving like crazy the springs are not broke but can this still be the problem? Thanks for the help

Eileen for model number MTW5600TQ1
Answer:

Hi Eileen, Thank you for the question.If the springs are wore out and stretched it can cause the issues you are having. I also suggest checking the Tub Wear Pads, PartSelect Number PS334620, the Leveling Spring, PartSelect Number PS394983 and the Leveling Feet. If one of the feet are off a bit it can cause it to become unbalanced. Hope this helps!

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Question:

The springs in our washer have gone out twice now in the last 6 months??? what would cause this?

Tim for model number MAV7600AWW
Answer:

Hi Tim, Thank you for your question. There could be a number of causes unfortunately. Most of the time it might be because of excessively heavy loads or unbalanced loads. Other times it could just be because of a fault springs. I hope that helps. Good luck with your repair.

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Question:

I see that there are 3 suspension springs on the tub, the spring at the back on the right side looks either longer or is stretched out. Is this one suppose to be the same as the other 2 springs?

Don for model number WTW5800SW0
Answer:

Hi Don, Thank you for the question. All 3 springs should be the same size and will look the same. Hope this helps!

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Most Recent

Question:

How many springs for this washer?

Skylar for model number 11024932202
Answer:

Hi Skylar, Thank you for the question. The appliance required three suspension springs. Hope this helps!

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Question:

How many suspension springs do I need?

Skunk for model number WET3300SQ1
Answer:

Hi Skunk, Thank you for the question. The appliance requires 3 springs. Hope this helps!

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Question:

What makes the basket lean toward the rear of the washer with no weight in the basket?

Katrenia for model number LSR5232LQ1
Answer:

Hello Katrenia, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: Suspension spring, tub spring, leveling spring, and the tub suspension pads. Hope this helps!

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Question:

Will tension springs take care of my tub wobbling and noise will not spin water out of clothes?

Chris for model number WTW5000DW0
Answer:

Hi Chris, Thank you for your question. There are some parts that you will need to check to see which one is causing the issue. You will need to check the suspension rod support, the clutch assembly, the lid bumper and the drive belt. I hope this helps. Thank you and have a great day!

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Question:

Tub is not level leans more to the right, washes but makes some noise.

John for model number 110-22872100
Answer:

Hi John, Thank you for your question. If the washing machine is not level, you will need to adjust the levelling legs. This may stop the noise you are hearing. If the noise persists, there are some parts that you will need to check to see which one is causing the issue. You will need to check the direct drive motor coupling, the agitator directional cogs, the clutch assembly, the drive block, the suspension spring, the tub springs, the pump, the water inlet valve, the tub wear pads and the gearcase. I hope this helps. Thank you and have a great day!

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Question:

Hi, we have an issue with our Maytag washer tub being off balance. We had an appliance tech out and we replaced the gasket and balance ring. It is better, but after running a cycle the tub is still tilted to the right. If a big load of clothes it will clank on spin cycles. The washer cabinet is perfectly balanced.I expect (after reading on your website) that it's missing or has 1 to 4 broken springs. 3 of the one type and 1 of the other (3 of #3 and 1 of #12) on your diagram. Do you have any knowledge if i am going down the correct path. Any help would e appreciated. Thank you

Wendy for model number MTW5820TW0
Answer:

Hello Wendy, Thank you for your inquiry. We would advise checking the 3 suspension springs part# WP63907-these are used to support and balance the outer tub of your washer, the tub balance spring part# WPW10250667-this part is used to balance the tub during spin cycle, and the leveling spring part# 8316845 at the back of the washer. Hope this helps!

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Question:

What is the problem when water flows into machine and the drum is off balance the water hits the top of drum causing the water to spill backwards into machine causing flooding.

David for model number LXR9445JQ1
Answer:

Hi David, Thank you for your question. I would suggest taking a look at your suspension springs and your tub balance ring. Those parts would be the most likely reason for your tub being off balance. Your springs should be very tightly wound so if they are giving too easily it just means they are worn and need to be replaced. I hope that helps. Good luck with your repair.

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Question:

My washer squeaks during heavy super wash. The heavier the load, the louder the squeak! It does not squeak during light wash. It still spins the water out, although we do run the spin cycle a second time to get more water out. Our machine also makes a different squeal at the end of a spin cycle. Finally, there are brown/black speaks in the tub and on clothes. Please help! Thinking this spring might be part of the problem. Did I read that 3 are needed? What do you say? What parts are needed?

Doug for model number WTW5550SQ0
Answer:

Hello Doug, Thanks for your question. The suspension springs are the most common reason for why this situation would occur. We would recommend replacing them, and three are needed for your model. It is also worth examining the drive block for any damage and replacing it if needed along with the direct drive motor coupling. If everything else tests well, the gearcase transmission could be at fault, but this is rarely the case. I hope this helps.

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Question:

How many suspension springs are there on this model and what else would need to be changed to fix an excessive shaking issue

John for model number lsr8133hq0
Answer:

Hi John, Thank you for the great question. Your model number requires three suspension springs. I also suggest replacing the three Tub Springs,PartSelect Number PS11751118.It will be a good idea to make sure the leveling legs on the boom of the appliance are all extended at the same height. Hope this helps!

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Question:

How many suspension springs does this model take?

Ray for model number LSR6332KQ0
Answer:

Hi Ray, Thank you for your inquiry. It looks like you have two different springs and you have three of each of those springs in your appliance. Good luck with your repair.

Related Parts: Suspension Spring, Tub Spring
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Question:

How many of these springs does my washer take?

Daniel for model number MTW5800TW0
Answer:

Hello Daniel, thank you for contacting us. Your model takes 3 of those springs. Good luck with the repair!

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 27 reviews What's this?
1-15 of 27
241 of 265 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Customer:
Brian from Seattle, WA
Washer tub slammed into washer body during spin cycle
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.

First I disconnected the washer from the water and power supply, then I laid it on its back.

The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.

Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.

The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.

With $25 in parts and about 15 minutes, my washer spins much more quietly.

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106 of 120 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Customer:
john from middle river, MD
Machine rocking about like crazy on spin
Took some online research to figure out how to get the cabinet off. Once inside I fitted the wear pads which were a breeze to remove using a knife blade to pry them up and removing them using the screwdriver. The springs were replaced one by one using strong fingers. The machine went through the spin cycle without any rocking or self-destruct noises.

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46 of 49 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Wrench set
Customer:
Michael from Glenburn, ME
Acting like it was unbalanced
I thought I would find broken springs but everything looked good. Comments and video very helpful.I figured springs must be stretched or worn out ,so for the money I figured worth a try. Insallation went well, washingmachine runs like a new machine. Much better than spending money on a new one. Thanks

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36 of 38 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Customer:
Tom from Bloomfield Hills, MI
Washing machine shook violently while on spin cycle
Disconnected the bracket screws that held the suspension springs in place - fed new springs into bracket and reattached. Local repairman told me that springs dont wear out, they break - wrong, they do lose their tension and thereby lose the ability to counterbalance the spinning load. Washing machine now spins like new - no wobble or shake.

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30 of 42 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Customer:
RUSSELL from SOUTHOLD, NY
Machine was out of balance
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty

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14 of 17 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Socket set
Customer:
James from Nelsonville, OH
Tub did not center and seal was hanging out of tub
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM

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15 of 21 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Customer:
Annie from Haines, OR
Washer moving 3 ft during the spin cycle sounding like elephants running through the house
Removed back panel to remove tub from shell. Unscrewed the brackets holding the springs. Used screw driver to pop out pads with hammer onto screw driver. Cleaned out tub and put grease on springs where they attach to bracket. Replaced panel and ran machine to find a leak. Took machine apart again to find the knocking of the tub against the back panel caused a whole in the plastic tub. Silicon and mechanical tape. Washer works fine for now.

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11 of 12 people found these instructions helpful
Parts Used:
  • Suspension Spring
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers
Customer:
Charles from Rose Bud, AR
Tub off center, rubbing on outer tub in spin
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.

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11 of 17 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Customer:
Kevin from San Diego, CA
Washing machine was rocking back and forth
Removed the two screws holding the control panel in place. Removed two metal clips holding outer shell in place. Removed outer shell. Used vise grips to remove three horizontally mounted suspension springs around the perimeter of suspension carriage and replaced with new springs. Removed single vertically mounted suspension spring at the back of the suspension carriage and replaced with new spring. Replaced outer shell, metal clips, and control panel screws. Done!!! My washing machine doesn't try to run away anymore!!!

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8 of 8 people found these instructions helpful
Parts Used:
  • Suspension Spring
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Customer:
Craig from Woodland Hills, UT
Washer basket off-center and wobbling during spin cycle
Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.

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10 of 15 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Customer:
Paul from Milwaukie, OR
Shaking on spin cycle
Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.

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8 of 9 people found these instructions helpful
Parts Used:
  • Suspension Spring
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Customer:
Gregory from Kent, OH
Washer tub off balance and noisy
The repair was fairly simple and while it made the spin operation quieter and and a bit more stable, it still gets out of balance. Disconnected power, shutoff supply lines and disconnected them from the unit.

Laid washer on its front and replaced the two more visible springs fairly easily from underneath using a little leverage with a 2 x 4 to take any residual tension off the springs.

Then I turned the washer over on its back (gently and with a little support (board or old thick towel) so the weight of the unit didn't rest entirely on the water intake connectors

Again, lifted the tub with 2 x 4 and disconnected the power and control connector to the motor to make a little more room to get to the spring.

If you do this, be sure to re-connect that connector before you put the washer back and test, otherwise it will fill and then sit.... I had to siphon the tank out, disconnect everything, flip it over and re-connect that power connector!! After that the unit ran better than before, especially on the spin cycle. Over all this washer is 15 years old and worn a bit so we are still careful not to overload it and balance the loading as much as possible. Large bedspreads and king size sheets or mattress covers will always spin out of balance but for 90% of regular washing it was an improvement.

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8 of 10 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
Customer:
Thomas from Addison, NY
Tub off center. Upper agitator not driven.
Pop off the softener dispenser. Pull the cover/ seal out of the upper agitator. With 7/16" socket and extesion bar, remove bolt and pull upper agitator straight up and off. dump out old assembly and replace with new assembly. Set back in place and replace bolt. Repair kit comes with good instructions and new rubber O ring for bolt cover/ seal. (thanks).
The suspension spring takes more effort but not hard. with washer laying on face I used a piece of 2x4 to pick up the tub in the direction of the broken spring. Put the new spring through the wire hook loop and snake it through the slot in the frame and you can see how it locks in place. With the 2x4, push the tub toward the new spring until you can hook it through the slot on the tub frame. Done. Parts cost less than an estimate from a service call and I finished the job in 30 minutes, which includes unplugging the power cord, turning off the water and taking off the hoses so I could lay the washer down. Saved the website in my favorites for the same great prices and fast shipping next time.

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9 of 13 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Wrench set
Customer:
Bruce from Matthews, NC
Washer shakes violently in spin cycle
It took a lot of surfing the internet to find good web sites for information. One was part select . I removed the cabinet from the washing machine per instructions. Then I replaced the suspension springs. That was easy. Took about 10 minutes. However, it didn't fix the problem. So I decided to replace all the suspension pads without a total tearing down the unit. It was almost impossible to put the new ones in because they don't press in easily. One other thing, there are plastic cups with pins in them that look like they are missing cotter pins. After hours of searching. I found partselect.com
THESE ARE THE SHIPPING PINS THAT KEPT THE MACHINE FROM MOVING AROUND DURING SHIPPING. THEY TOOK THE COTTER PINS OUT AFTER SHIPPING. THEY ARE NO LONGER NEEDED. My story ends here because my machine is still shakes violently. I have offered my washing machine for parts on our local freecycle website so as to keep it out of the landfill.

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7 of 9 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Customer:
Steven from Dallas, GA
Severe wobble during spin cycle.
After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11743345
Manufacturer Part Number: WP63907
Brand
Model Number
Description
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11010202000
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Washer - Kenmore Washing Machine
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