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Suspension Spring

★★★★★
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25 Reviews
$ 3.40   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11743345
Manufacturer Part Number WP63907
Manufactured by Whirlpool
Product Description

Suspension Spring Specifications

The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could cause the load to be off-balance which can lead to excessive shaking, moving, noise, and leaks. For this repair, you will need a 1/4 nut driver, a putty knife, a flat blade screwdriver, and a pair of needle-nose pliers. Disconnect the power supply, fill hoses, and drain hose to give you safe and easy access (have a container nearby for water left in drain hose). This item is sold individually, which is important as you may need to repair multiple springs in your appliance, which carries three suspension springs. As an inexpensive part, we recommend purchasing several at a time, as they can be very useful to have on-hand.

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Troubleshooting
This part fixes the following symptoms:
Shakes and moves | Noisy | Leaking
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Roper.
Part# WP63907 replaces these:
AP6010168, 63907, 63907D
Questions and Answers

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29 questions answered by our experts.
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Susie
November 12, 2017
Are there 2 tub springs? Are there three suspension springs? On the back i cannot see where it should go. The pictures and videos don't show it. I'm pretty sure there should be a back on, as i found the spring on the floor. But i do not know where to connect it .... there is no little thingy to put in the rectangular hole that the other ones have so i don't know where it goes or what the thingy is called to purchase one... i've bought 3 of the springs from you.. really need to fix it right away,,, i have it all apart. could send a picture if that would help. anxious to hear from you. thanks.
For model number 110.82873120
Hi Susie, Thank you for your inquiry. There are 3 suspension springs, part number PS11743345 and there is one levelling spring, part number PS394983. I hope this helps. Thank you and have a great day!

32 people found this helpful.

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Cat
November 29, 2017
My machine was on the spin cycle, started squealing loudly, smelled smoke, then it stopped dead. I unplugged it. No fire. I'm not sure what to do with it. Thanks.
For model number 11023812100
Hi Cat, Thank you for your question. It sounds like you may have to teak a look at your gearcase and your motor. I hope that helps. Good luck with your repair.

16 people found this helpful.

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Jim
January 10, 2018
Basket banging cabinet in spin cycle. All springs intact, tub wear pads replaced. Any suggestions on cause?
For model number LSR7300PQ0
Hi Jim, Thank you for the question.If all of the springs,Suspension Springs,Tub Springs and Leveling Springs are checked and good, You can check the Suspension Pads PartSelect Number PS334456 and the leveling legs to make sure they are level. Hope this helps!

9 people found this helpful.

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Ivan
August 24, 2017
How many of the suspension springs does this machine have? It shakes when its spins
For model number 11026722693
Hi Ivan, Thank you for the great question. Your model number requires three suspension springs. Hope this helps!

7 people found this helpful.

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Don
April 14, 2018
I see that there are 3 suspension springs on the tub, the spring at the back on the right side looks either longer or is stretched out. Is this one suppose to be the same as the other 2 springs?
For model number WTW5800SW0
Hi Don, Thank you for the question. All 3 springs should be the same size and will look the same. Hope this helps!

6 people found this helpful.

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Tim
April 9, 2018
The springs in our washer have gone out twice now in the last 6 months??? what would cause this?
For model number MAV7600AWW
Hi Tim, Thank you for your question. There could be a number of causes unfortunately. Most of the time it might be because of excessively heavy loads or unbalanced loads. Other times it could just be because of a fault springs. I hope that helps. Good luck with your repair.

3 people found this helpful.

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Tiger
April 15, 2019
Video on how to change suspension spring
For model number ETW4400VQ1
Hello Tiger, Thank you for the question. The video is listed below the picture and right above the Ask a Question Button on the site but it can also be viewed on YouTube with the link below. Hope this helps! https://www.youtube.com/watch?v=4Ic58h4QXNI

3 people found this helpful.

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Alynda
January 31, 2019
This washer is very noisy during the spin cycle. What could cause this? Thanks!
For model number LSR8133HQ0
Hello Alynda, thank you for inquiring! Most often when the washer is noisy, it is most likely the result of a part between the tub and the motor being worn or faulty. We would recommend checking the following parts: the motor (Part Number: PS11743427), the motor coupling (Part Number: PS1485646), the gear case (Part Number: PS341974), the clutch assembly (Part Number: PS334641), and the basket direct drive kit (Part Number: PS11723156). We hope this helps!

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Crystal
May 28, 2019
We moved our washer to a drawer stand under it. It started being very off balance in spin cycle. We leveled it all before using. Now the door won't lock to start machine. Also it didn't finish washing stopped after the 1st spin cycle so i shut it off.
For model number NFW7200TW
Hello Crystal, thank you for your question. If the unit is leveled properly, and the door is not locking it sounds like the lock mechanism may need to be replaced. The part number is PartSelect Number PS11745016. You can also test the part before replacing. You will want to test the Door lock solenoid from pins 2 to 3 and 3 to 1 and should read 60 ohms on either of them. Then you will want to test the switches. From pin 5 to 4 with the door locked should read 0 ohms as well as pins 2 to 1. I hope this helps!

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Allen
September 19, 2019
My washer tub hits the front & side during the washing & spining cycles.Am i right to believe it is the suspension springs& tub springs being worn that is causing my problems.
For model number 11092560100
Hello Allen, thank you for inquiring. Yes, you will want to consider either this Suspension Spring part number PS11743345, or the Tub Spring part number PS11751118 for your model. Good luck with your repair!

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Part Videos

Replacing your Whirlpool Washer Suspension Spring

Customer Repair Stories
 Average Repair Rating: 2.7 / 5.0, 31 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Washer tub slammed into washer body during spin cycle
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.

First I disconnected the washer from the water and power supply, then I laid it on its back.

The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.

Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.

The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.

With $25 in parts and about 15 minutes, my washer spins much more quietly.
  • Brian from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
  • Parts Used:
    WP63907, WPW10250667
313 of 343 people found this instruction helpful.
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Machine rocking about like crazy on spin
Took some online research to figure out how to get the cabinet off. Once inside I fitted the wear pads which were a breeze to remove using a knife blade to pry them up and removing them using the screwdriver. The springs were replaced one by one using strong fingers. The machine went through the spin cycle without any rocking or self-destruct noises.
  • john from middle river, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
129 of 145 people found this instruction helpful.
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Acting like it was unbalanced
I thought I would find broken springs but everything looked good. Comments and video very helpful.I figured springs must be stretched or worn out ,so for the money I figured worth a try. Insallation went well, washingmachine runs like a new machine. Much better than spending money on a new one. Thanks
  • Michael from Glenburn, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
76 of 81 people found this instruction helpful.
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tub shacking back and forth
After seeing video it was easy . Took everything apart tub,basket,replaced all springs. Tub wear pads. It took longer because I cleaned eveything,took my time. There was a lot of deposits on tub and outer tub also some rust . Put it all back together all nice and clean . pluged it in put it in spin cycle and the motor just hummed. I than check to see if somethig was stuck no .Pulled motor tested it with out a load and did not work. Motor start winding went. Motor died. 2n one in 7 years. So I fixed that proplem I am a new owner of a Speed Queen washer and dryer .
  • BOB from NIAGARA FALLS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
  • Parts Used:
    WPW10250667, WP63907, 285744
69 of 1739 people found this instruction helpful.
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Washing machine shook violently while on spin cycle
Disconnected the bracket screws that held the suspension springs in place - fed new springs into bracket and reattached. Local repairman told me that springs dont wear out, they break - wrong, they do lose their tension and thereby lose the ability to counterbalance the spinning load. Washing machine now spins like new - no wobble or shake.
  • Tom from Bloomfield Hills, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • Parts Used:
    WP63907, WPW10250667
45 of 47 people found this instruction helpful.
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machine was out of balance
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty
  • RUSSELL from SOUTHOLD, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    WP63907, WPW10145155
36 of 48 people found this instruction helpful.
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washer moving 3 ft during the spin cycle sounding like elephants running through the house
Removed back panel to remove tub from shell. Unscrewed the brackets holding the springs. Used screw driver to pop out pads with hammer onto screw driver. Cleaned out tub and put grease on springs where they attach to bracket. Replaced panel and ran machine to find a leak. Took machine apart again to find the knocking of the tub against the back panel caused a whole in the plastic tub. Silicon and mechanical tape. Washer works fine for now.
  • Annie from Haines, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • Parts Used:
    8316845, WP63907, 3949247V, 285744
20 of 27 people found this instruction helpful.
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Tub did not center and seal was hanging out of tub
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM
  • James from Nelsonville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
  • Parts Used:
    WP63907, WP3976308
19 of 22 people found this instruction helpful.
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washing machine was rocking back and forth
Removed the two screws holding the control panel in place. Removed two metal clips holding outer shell in place. Removed outer shell. Used vise grips to remove three horizontally mounted suspension springs around the perimeter of suspension carriage and replaced with new springs. Removed single vertically mounted suspension spring at the back of the suspension carriage and replaced with new spring. Replaced outer shell, metal clips, and control panel screws. Done!!! My washing machine doesn't try to run away anymore!!!
  • Kevin from San Diego, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
  • Parts Used:
    WP21001598, WP63907
17 of 24 people found this instruction helpful.
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tub off center, rubbing on outer tub in spin
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.
  • Charles from Rose Bud, AR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers
  • Parts Used:
    WP63907
14 of 15 people found this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
25 Reviews
4.8
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743345
Manufacturer Part Number: WP63907
Brand
Model Number
Description
Kenmore
10682872600
Washer - Kenmore Washing Machine Model 106.82872600 (10682872600, 106 82872600) Parts
Kenmore
11010202000
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11010202001
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1101050299
Washer - Kenmore Washing Machine Model 110.1050299 (1101050299, 110 1050299) Parts
Kenmore
11010502990
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Kenmore
11010502991
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11010852990
Washer
Kenmore
11010852991
Washer
Kenmore
11012202100
Washer
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11012502100
Washer
Kenmore
11012852100
Washer
Kenmore
11013202200
Washer
Kenmore
11013212200
Washer
Kenmore
11014102300
Washer
Kenmore
11014112300
Washer
Kenmore
11014202300
Washer
Kenmore
11014212200
Washer
Kenmore
11014222300
Washer
Kenmore
11014502300
Washer
Kenmore
11014852300
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Kenmore
11015732400
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11015842400
Washer - Kenmore Washing Machine
Kenmore
11015852400
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Kenmore
11015862400
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Kenmore
11015864400
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Kenmore
11015942400
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Kenmore
11015942401
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Kenmore
11015944400
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Kenmore
11015944401
Washer
Kenmore
11015952400
Washer

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