Part Location Diagram of WP628356 Whirlpool Water Fill Cup and Bearing
See part 2 in the diagram
Replacing your Kenmore Refrigerator Water Fill Cup and Bearing
( Grid squares measure 1x1 inch )
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Water Fill Cup and Bearing WP628356

 Fits your 4317943!
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15 - 30 mins 

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$ 40.54
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PartSelect Number PS11743318
Manufacturer Part Number WP628356
Manufactured by Whirlpool
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Product Description

Water Fill Cup and Bearing Specifications

This refrigerator ice maker fill cup dispenses the water into the ice cube mold during the fill cycle. Replacing the water fill cup is a possible solution if you notice that the ice maker is leaking, or not making/dispensing ice. If you notice the fill cup has been damaged or cracked; replace the part straight away. This water fill cup is a genuine OEM part and will fit most refrigerators, but check the list of compatible brands to make sure yours is included before purchasing.
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Troubleshooting
This part fixes the following symptoms:
Ice maker not making ice | Leaking | Ice maker dispenses too much ice | Ice maker won’t dispense ice
This part works with the following products:
Refrigerator, Ice Maker, Freezer.
This part works with the following products:
Kenmore, Whirlpool, Amana, KitchenAid.
Part# WP628356 replaces these:
AP6010142, 0056596, 0312737, 14211506, 2155035, 627791, 628356, 8170928, 95100-1, R0156627, R0156839, Y0056596, Y0312737
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Questions and Answers

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16 questions answered by our experts.
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Kathyl
February 11, 2018
We have replaced all the parts to our icemaker and for a month it worked perfectly. Now the water in the little tube as it comes out of the top of the freezer is freezing. For awhile we could remove the ice and it would work for a week or so - now it freezes up again almost immediately. Any idea what the cause of the freezing might be? I read one blog that suggested putting some putting around the top of it (where it meets the top of the freezer).To insulate it. Thanks for your help!! my husband is ready to put the refrigerator on the curb with a free sign :)
For model number KSRP25FNSS00
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Hi Kathyl, Thank you for your question. Well, that really depends on what sort of problem your appliance is having. The first thing I would check is to make sure your water inlet valve is not leaking up to your ice maker. Sometimes if the ice maker solenoid on your water valve is not entirely closed it leaks up to the ice maker very little at a time. Then as your freezer cools it freezes the small bit of water and that just builds up over time. That is what causes a blockage that way. I would suggest testing your valve with a multi meter to check. The only other thing might be that your freezer is too cold and the water in the cup just freezes too quickly. I hope that helps. Good luck with your repair.

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Taylor
August 1, 2018
Part where light bulb is in the back leaking, hissing sound water dripping and terrible smell that is in are food thats making my family ill. I had to throw everything away. What can this be?
For model number CT15A2W
PartSelect logo
Hi Taylor, Thank you for your question. If there is water leaking from the light fixture, the water tube, part number PS11747816, in behind the panel that carries water from the water inlet valve to the ice maker maybe cracked and leaking. The issue could also be the the water inlet valve or the ice maker as well. You will need to inspect the refrigerator and see what part is causing the leak. Once you find what is causing the the leak, you will need to replace the part causing the issue and the light fixture as well. I hope this helps. Thank you and have a great day!

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LINDA
August 13, 2017
My ice maker is dripping in the back so that i have a huge clump of frozen ice in the back ice bin. Do i need a whole new ice maker or just a water cup and bearing?
For model number MMFD2561 HEW
PartSelect logo
Hello Linda, thank you for contacting us. There are a few things it could be, if it is leaking from the ice maker it could be the solenoid which controls the water flow to the ice maker, it could also be a crack in the water line or the water fill cup and bearing you mentioned. Hope this helps!

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Kurt
January 25, 2018
I have a Crosley side by side my ice maker keep getting big chunks in the bin any ideas. I am getting extra water or spay making the ice cubes stick together and will not dispense.
For model number CS22AFXKQ03
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Hello Kurt, thank you for your question. It sounds like your water valve is allowing a slight bit of water to come into the unit after it is supposed to be closed (after filling the icemaker). I would check your Water Inlet Valve part number PS3497634 as well as the tubing that brings water into the water fill cup. I hope this helps!

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Larry
August 5, 2018
My water tank is cracket
For model number RS22AQXFWOO
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Hello Larry, thank you for your question. The manufacturer has discontinued the water tank but offer what is called the Water Dispenser Reservoir Tubing part number PS11739924. This kit no longer includes the connectors. It is only the tubing/water reservoir. This tubing requires an adapter coupler (PS369735) to take the tubing from 1/4 inch to 5/16 inch. Please enter the part number into the site for current price and availability. Good luck with your repair!

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Ron
February 4, 2019
I dont think ice maker water valve is shutting off. When ice tray is full you can tell water has continued coming in because the ice tray becomes one large clump . W hat piece do i need to replace?
For model number GX5FHDXTB00
PartSelect logo
Hello Ron, Thank you for your question. I would suggest checking part number PS11743551 with a multimeter. If you are unfamiliar with the functions of the multimeter, we do offer assistance on our website. Good luck with your repair!

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Ron
February 4, 2019
Icemaker continuing to dispense water at a slow rate and making ice tray a solid clump.Just looked in at my icemaker and it has a ice cycle hanging from the front where the front white box cover connects with the front of the ice cube tray. could send you a picture if you had attachemnts.
For model number GX5FHDXTB00
PartSelect logo
Hello Ron, Thank you for contacting us! We suggest checking PS11743551 Water Inlet Valve - 120V 60Hz with a multimeter. If you are unfamiliar with the functions of a multimeter, we do have videos on our website to assist you! Good luck with your repair!

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William
September 7, 2017
Leaking somewhere....ice maker fill cup is filling to the top & freezing preventing water from getting to unit. I replaced tube less than 1 yr ago. Also occasionally the water dispenser(for drinking) occasionally leaks on the outside. Could the "water flow control" in the back(not sure of name...it splits water line into 2 tubes) be defective? Now ice is frozen all over freezer.I will make sure the drain trap is clear. Thank you.
For model number KSRX25FNST01
PartSelect logo
Hi William, Thank you for the question. I would recommend replacing the water inlet valve. Sounds like it is stuck open and leaking water into the dispenser and the fill cup when it isn't ready to fill and creating the freezer over and dispenser leakage. Hope this helps!

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Gary
November 21, 2017
Our ice has a terrible taste. Is there a water filter available for our refrigerator or is there another part that's needs to be replace?
For model number AFF2534FEW
PartSelect logo
Hi Gary, Thank you for the question.Checking the model number provided I see this appliance does not have a filter and is made for a household that has a under the sink or in house water filtration system. You can try cleaning the ice maker and flushing the water lines.Hope this helps!

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Kevin
December 20, 2017
My ice maker is leaking at the back where it fills. The first time ice built up along the wall of the freezer and in the ice bucket. When i cleared the ice i found a gasket in the ice. It was about 2" in diameter. I have looked at exploded views of the ice maker and cannot find any such gasket. It continues to leak into the ice bucket and freezes on the back wall of the freezer. Need some advice on this one.
For model number ET22PMXAW00
PartSelect logo
Hi Kevin, Thank you for your question. I do not see that you have a gasket that wide in your water fill area, but I am unsure. You do have a fill gasket but it is only 1 inch wide. I have listed that part below for you though. I know that it does not come with the fill cup and bearing, so if you do have a gasket in that area that means that it would only come with the ice maker itself. I hope that helps. Good luck with your repair.

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Part Videos

Replacing your Kenmore Refrigerator Water Fill Cup and Bearing

Replacing your Kenmore Refrigerator Water Fill Cup and Bearing
Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 13 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Fill cup broke.
Very easy to order from parts select. Took seconds to replace.
  • Aliki from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 11 people found this instruction helpful.
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shut off arm was broke and so was bracket
i just took the prts apart and replaced with new part really easy and saved $185.00 easy as pie
Other Parts Used:
Ice Maker Shut-Off Arm
  • brandon from Cedar Rapids, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 31 people found this instruction helpful.
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Water Fill Cup Broke
The Ice maker unit had to be removed and the shaft had to also be removed, which required dis-assembling the motor drive. The thickness of the shaft and the bearing fill cup prevents it from simply pushing it in place. Other than that I have Ice.
  • Sam from Las Vegas, NV
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 7 people found this instruction helpful.
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Broken ice maker arm mount
Pried out ice blade bar and removed broken water fill cup and replaced with new one.The whole repair costs $9.52 So I saved $ 190 over the cost of Appliance man visit!
It would have been $150& $50 for visit to replace ice maker unit.
  • Daniel from Orleans, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
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ice maker gears stripped/ bearing & cup assy broken
The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.

To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
Other Parts Used:
Icemaker Control Assembly
  • Timothy from Lake Geneva, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 5 people found this instruction helpful.
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broken hinge bearing on ice maker
Disconncted power, pulled plug on disconnect, loosened 3 ice maker attach screws, removed ice maker. carefully removed old broken part, to understand reasembly. Reinstalled new water fill & bearing part.. hung icemaker and tightened attach screws. Reattached electrical plug.. turned on power, it all worked. .took about 45 min to remove, 15 min to reinstall. Right tools needed re disassembly AND ASSEMBLY
  • ROBERT from WESTFIELD, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 7 people found this instruction helpful.
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IceMaker Not Working
Our 2nd Ice-maker since 2003. They don't last forever.
Intact, the Ice-maker takes 15 minutes to swap out. Broken, we wait for a replacement. Ordered extra Fill Cup. Not needed. Different Part broken this time! Latest Ice-maker has an extended Fill Cup so as not to Freeze up when refilling. Nice!

When Trays lose their lining or Unit Freezes up, time to replace it! The Ice-maker should last longer. Maybe we expect too much. We like our ice!
Other Parts Used:
Ice Maker Assembly - 8 Cube
  • Gill from Katy, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 6 people found this instruction helpful.
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actuator pad (dispenser button) sticking "on", icemaker coating cracking & leaving pieces in ice
To replace the ice enclosure, follow 07/03/09 person's post...it's VERY helpful and pay attention to the part about the "reverse threads"! Be sure to take note how you disassemble, much easier if you write down the order to reverse it in installation.

To replace the icemaker, I turned off the water to the icemaker, removed the one screw in the support bracket, popped it out from under the 2 plastic clips, and unplugged the power source. I unplugged the wires from the old icemaker and plugged them into (and clipped the one wire under the clip) the new icemaker exactly like it was on the old one. I took the "shutoff" wire (the thing that turns off the icemaker when the ice bucket is full) from the old icemaker and put it on the new one. Ready to install! I made sure the "water hose" was in the hole , plugged it in, popped it in under the plastic clips on the side of the freezer, and screwed the bottom screw in the support bracket. Shut the door! Turn on the water, and go see what else you can order and fix! Easiest fridge I've EVER HAD!!!

Oh, and I replaced the actuator pad, too - another super easy feat! Slide the drip tray out, use the "star tool screwdriver" to remove the screws, remove the "face", follow the instructions given previous to mine, it's easy as pie. I'm a 52 year old WOMAN and if I can do this, YOU CAN TOO!
Other Parts Used:
Ice Enclosure Actuator Pad
  • Cynthia from Groveland, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 5 people found this instruction helpful.
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Auger drive motor pulled away from enclosure and water was leaking into the ice bucket
Removed the screws holding the housing inplace pulled and threw away than went to install the new drive motor but the screws were of a different thread so reinstalled the old motor and put the housing and bucket back together. after thawing out the water fill tube put it back into the cup-water fill and put clamp back in place. system is performing like brand new.
Other Parts Used:
Ice Bucket Support Enclosure Ice Bucket Auger Drive Motor Kit
  • Charles from Helendale, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 16 people found this instruction helpful.
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Broken cup water fill on ice maker
I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt
  • Matthew from Aurora, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 15 people found this instruction helpful.
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Customer Reviews
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743318
Manufacturer Part Number: WP628356
Brand
Model Number
Description
Kenmore
1061118553
Ice Maker
Kenmore
1061118555
Ice Maker
Kenmore
1062155184
Ice Maker
Kenmore
10641522500
Refrigerator
Kenmore
10641523500
Refrigerator
Kenmore
10641524500
Refrigerator
Kenmore
10641529500
Refrigerator
Kenmore
1064211173
Ice Maker
Kenmore
1064317943
Ice Maker
Kenmore
10644022600
Refrigerator
Kenmore
10644022601
Refrigerator
Kenmore
10644022602
Refrigerator
Kenmore
10644022603
Refrigerator
Kenmore
10644023600
Refrigerator
Kenmore
10644023601
Refrigerator
Kenmore
10644023602
Refrigerator
Kenmore
10644023603
Refrigerator
Kenmore
10644024600
Refrigerator
Kenmore
10644029600
Refrigerator
Kenmore
10644029601
Refrigerator
Kenmore
10644029602
Refrigerator
Kenmore
10644029603
Refrigerator
Kenmore
10644032600
Refrigerator
Kenmore
10644032601
Refrigerator
Kenmore
10644032602
Refrigerator
Kenmore
10644032603
Refrigerator
Kenmore
10644033600
Refrigerator
Kenmore
10644033601
Refrigerator
Kenmore
10644033602
Refrigerator
Kenmore
10644033603
Refrigerator
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