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11743031-1-S-Whirlpool-WP6-3129480-Roller Shaft
11743031-1-S-Whirlpool-WP6-3129480-Roller Shaft 11743031-2-S-Whirlpool-WP6-3129480-Roller Shaft 11743031-3-S-Whirlpool-WP6-3129480-Roller Shaft https://www.partselect.com/Schematics/Maytag/59071.gif

Roller Shaft

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$4.60
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11743031
Manufacturer Part Number WP6-3129480
Manufactured by Whirlpool

This roller shaft is also known as a support roller shaft or a drum roller axle, and is a part for your dryer. The function of this piece is to act as the axle for the drum roller; it provides a place for the roller to spin. The tools required for this repair include a stubby Phillips screwdriver, a 5/16 nut driver, a pair of snap ring pliers, and a 9/16 wrench. The first step before making this repair should be to disconnect your dryer from the power source.

This part works with the following brands: Maytag, International, Jenn-Air, Crosley, Roper.

This part works with the following products: Dryer, Washer Dryer Combo, Range.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

Me and my partner are venturing to replace the support rollers and the tumbler bearing kit and the drum belt. Do we need to replace the roller axel too? Thx

Andy
Answer:

Hello Andy, first we recommend buffing out the axels with an emery cloth instead of replacing them if they are still in good condition. Then you should lubricate the roller bearing at the center opening, and the shafts with a few droplets of turbine oil. If you are replacing the idler pulley assembly you can repeat this process. Once this is all done you can start your installation. Best of luck with this repair!

5 people found this helpful.

Most Recent

Question:

Is this for a new or old style dryer? TIA

Gigi
Answer:

Hi Gigi, from what we can find this unit was most likely manufactured in the late 80’s to the early 90’s. I hope this helps!

3 people found this helpful.
Question:

I had to replace my drum motor belt not too long ago but now when I turn on my dryer it makes a loud screeching noise and then fades out after about 5 mins … do you think it is the drum support rollers? Don’t want to just guess around lol

Ian
Answer:

Hello Ian, it does sound like you have a problem with either your drum support rollers or your idler pulley. We recommend first checking the rollers as that is the most common reason for loud screeching noises. Check them for wear and visible damage. The next step should be the idler pulley. Please let us know if you have any further questions!

3 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 86 reviews What's this?
1-15 of 86
 

469 of 493 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set, Wrench set
Customer: gerald from park city, MT

Dryer squeeking

removed front panel,lifted top, removed drum and drive belt,remove old rollers and acc and instlled new and reinstalled dryer parts.

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170 of 246 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers, Wrench set
Customer: Frederick W. from Austin, TX

Motor buzzed and dryer drum would not spin when pressing start

From the first time the motor buzzed (but dryer tumbler then started to turn), 2 weeks elapsed for the dryer drum to stop turning altogether. If this occurs, DO NOT continue to push the start button because the motor armature wiring will heat up and the insulation will begin to melt and smell - a SAFETY HAZARD. Unplug dryer and lockout/tagout as appropriate.

Through basic troubleshooting, discovered the motor had seized up. Since the unit was about 10 years old and it had to be disassembled for replacement, the decision was made to replace "likely to fail mechanical components including motor, belt, both rear drum rollers/shafts, idler arm pulley/assembly/wheel, associated washers, snap rings and both front glides. Reviewed the PartSelect website and drawings, ordered the parts and they delivered on time. Buy the correct sized snap rings at a local hardware, they're much less expensive. Also once inside your dryer, you'll likely find alot of lint to vacuum out...have fun.

I went online and Googled several resources that showed how to remove the front dryer panels, as well as PartSelect repair stories. From that point on, I took photos as I was disassembling so I would know how to put it back together. Utilize pictures or whatever system you prefer to keep track of taking something apart and putting it back together.

Remove the dryer door, then the front panel Disconnect wires to the light, dryness sensor and door switch. Note belt and pulley configuration that is near the motor-this will help you later when reinstalling the belt. Also note if the ribbed side or the flat side of the belt is against the outer drum wall. Remove the door shroud.

Slip the belt off the idler pulley wheel. Remove front drum support, then dryer drum Note which end of the dryer drum is the front and the orientation of the glides on the drum support. Discard old belt. Drill out and remove the old front glide supports, then install/rivet the new glides.

Remove both old rear drum rollers/shafts, washers, etc. The rear drum roller shafts are secured to a back bracket by a hex nut....feel around you'll figure it out. Replace new roller shafts. Lightly grease using a high quality silicon grease, then replace new washers, roller, snap ring, etc

Carefully unplug wiring harness on motor, there are fragile clips on each end. Don't forget a separate ground wire from the harness is attached to the motor mount bracket. Carefully release tension on the idler arm spring. Using the correct size nut driver, remove three screws (on this model) then take out the motor/idler arm assembly. Remove the old idler arm/pulley assembly. Remove the motor mount clips on each end of the mount (I used a wide blade screwdriver). Remove and replace the motor. Motor configurations changed after Whirlpool bought Maytag, so orient it correctly insuring mounting gasket "nubs" on each end of the motor correspond to the cutouts on the motor mount. Reinstall the motor mount clips. Replace the new idler arm assembly/pulley wheel; grease moving parts with high quality wheel bearing grease. Replace motor/mount bracket assembly back into the dryer. Replace ground wire to motor mount bracket and plug wiring harness back in. Reinstall idler arm spring.

Place belt back on the dryer drum and move into place on rear rollers. Reinstall front drum support. Dryer drum should turn relatively easy. Insure belt is oriented on the drum correctly before connecting belt to motor shaft end and idler arm wheel pulley (the picture you took comes in handy here).

Reinstall the rest of the parts in reverse.

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58 of 67 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: More than 2 hours
Tools: Screw drivers, Socket set
Customer: Larry from Panama City Beach, FL

Squeeling on startup and intermittently during use

First, I read reviews on this forum. Great help! I was betting, from previous reviews, that it was a drum roller. I took everything apart prior to ordering any parts. Sure enough, one drum roller was seized on the roller shaft. Decided to replace all rotating parts (rollers,shafts, belt, idler pulley) while everything was apart. I also took the opportunity to clean out all of the lint (there was a lot) from the motor and intake.
Parts were on my doorstep in two days. The dryer is like brand new. I could do this job again in less than an hour. This was money and time well spent.

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42 of 48 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable)
Customer: Edward from Pike Road, AL

The dryer was making a terrible noise that sounded like bearings squealing.

I've never even opened this dryer before so I looked at one of the installation videos PartSelect has. I found one using my model, which made it really easy. I removed the front panel and door, then lifted the top of the dryer up on it's hinges: that's a great feature because you need the top out of the way to remove the drum. I took the belt off the drum, lifted it up and pulled it straight out. I did buy a pair of snap ring pliers to remove the snap ring off the drum support shaft. I think you really must have those to remove and replace the rings. Be careful when removing the snap rings. I shot the first one across the room like it was a rubber band. We had a good laugh. I used a wrench to hold the nut on the backside of the roller shaft and unscrewed it. I screwed the new roller shafts on, slipped the drum rollers on them, then carefully used the snap ring pliers to place the rings on the front of the shaft to hold the rollers on. While I had the unit opened up, I figured I should go ahead and replace the multi rib belt. I put the ribbed side on the drum and sat the drum on the rollers . The tricky part is now getting down on the ground, reaching under the drum for the belt. Make sure the belt isn't twisted anywhere on the drum or in your hands while you pull the belt under the idler pulley. Hold the belt ribbed sides together while feeding the belt under the pulley. It takes a good deal of strength to move the pulley over so you can hook the end of the belt on the shaft. Once you've gotten that attached, put your hand inside the drum and rotate it a few times to make sure you connected it properly and that you placed the belt in the right spot on the drum. It was easy to see the black stripe around the drum where I'd taken off the old one.

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20 of 23 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Tom from Blue Bell, PA

Very loud intermittent squeeling when running

Remove top two front cover screws. Disconnect wiring. Set aside front cover - door assembly.

Remove two screws at top of the vertical riser cover to expose entire dryer interior. Remove filter. Remove screws to blower cover plate. Remove 4 screws that fasten front drum guide assembly. Remove drum. remove and replace 2 drum support rollers . Replace one rusted drum roller shaft. Replace both drum rollers and non-metalic washers.

Drill out 4 rivets holding two front drum glides. Replace and rerivet new drum glides.

Pry back slighty the many retention points around the front drum assembly which hold the front drum felt seal. Refit the new front drum felt, pressing the retaining clips back in place with a screwdriver.

Replace tumbler motor belt.

Install Drum. Install front drum retention assembly. Install new blower seal with reassembly of blower cover.

Total time - about 1 hour

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20 of 24 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers, Wrench set
Customer: Chris from Marietta, GA

Sqeaking and sqealing

Removed the front (two screws at bottom).
Marked all the wires for the door switch, bulb socket and sensor and unplugged.
Removed the barrel hanger (four hex screws two each side).
Cleaned and vacuumed internals.
Removed the front hanger and barrell.
Started with rear rollers, removed old rollers and washers.
Using 1/2" box end wrench loosened roller shaft nuts on rear of bracket.
Installed in reverse shafts, washers, rollers, snap rings.
Installed new theromstat on new element,
Removed screws from old element.
Swapped wires from one post on old element to new. Installed new element.
Reinstalled barrell, and front hanger.
Realigned new belt, making sure all clearences around idler pulley.
Free wheeled barrel, no binding.
Re-attached sensor and switch leads.
Reattached front.

Plugged in and tested successful.
Took two hours and three beers.

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16 of 16 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Laurence from Leesburg, VA

Rattling sound.

Turned off circuit breaker. Removed two screws at base of front panel with stubby Phillips-head screwdriver. Swung panel up about 30-degrees, and removed panel, disconnecting red and yellow wire to door switch. Removed four sheet metal screws and took off large drum support bracket. Checked drum support rollers and shafts. They were fine. Reset circuit breaker and turned on dryer. Rattling noise still present.
Removed six small screws holding blower fan assembly. Shaft receiver on squirrel cage fan was worn completely round (it should fit onto a half-round shaft). Ordered new blower fan from PartSelect.com. Replaced tonight, and it works beautifully. This dryer is 29-years old. All it's ever needed in the 10-years I've owned it is a belt replacement and this repair. Long live the 1970s Maytags, and good parts suppliers like this one.

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13 of 14 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: More than 2 hours
Tools: Screw drivers, Wrench (Adjustable), Wrench set
Customer: Michael from Westlake, OH

Drum dragging and squeaking loudly.

Disconnected the dryer, removed the front cover, front drum support, and the entire drum (30 min.). Completely cleaned all lint and debris from inside the dryer (30 min.). Installed the new tumbler roller shafts and drum support rollers (20 min.). Installed the new drive belt (30 min.). Re-assembled and re-connected the dryer and ran to verify operation (30 min.). The dryer runs like new.
I found I didn't need the front glide kit , as I replaced the glides a couple years ago and they were in excellent condition.
All in all, the parts, service and instructions were outstanding. I will use PartSelect whenever I need to repair my appliances from now on.

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5 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers, Wrench set
Customer: RODNEY from Spokane, WA

Terrible sqeel as dryer rotated.

A year or so ago I replaced one drum wheel. The dryer worked fine for months until it started sqeaking again. When I removed the wheels again the shaft was no longer round but half moon shaped. this allowed the drum to drop lower than it's supposed to. consequently the drum ate through the back drum support. I replaced the back drum support and the roller shafts, in addition to two new rollers. It works great now. The more difficult part of the repair was replacing the rear drum support. It is screwed in from the back and requires two people. Everything else I did by myself. The lesson: If you replace the rollers, be sure the roller shafts are not worn. An asymetric shaft eventually causes more parts to wear out.

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4 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set, Wrench set
Customer: James from Jupiter, FL

High-pitched squeeking when running

UNPLUG THE UNIT First, I removed the 2 screws from bottom of the front panel. I removed the panel and disconnected the switch wires. Next, I removed the 4 bolts from the front tumbler support with a socket. I removed the tumbler, but left the belt inside. I cleaned up the inside as much as possible and removed both support rollers with a 1/2 in. straight wrench. (Save the nuts.) I removed the clips to reuse with the new shafts, attached the new washers and rollers, and resecured the shafts in place. Next reset the tumbler with the belt slacked over the back support. Let the tumbler rest on the blower pipe to allow slack to bring the belt over the tumbler and around the drive and idler wheel. Then, set tumbler back into rear seat and reattach front support and panel. I tested the unit before attaching the front panel. Works great!!

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4 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set, Wrench set
Customer: Johnny from Warr Acres, OK

Loud schreech in dryer

replaced drum rollers and shafts. Had to go back to your web site and watch the video for replacing the belt. After that it was easy. Thanks for the help. You saved me several hundred dollars

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3 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Wrench (Adjustable)
Customer: Robert from Glastonbury, CT

Loud noises, primarily a shrill shreik

From the noise level and info on this site, I assumed I needed to replace the drum rollers. I ordered two, along with the Roller Shaft, and a replacement belt (I assumed that would eventually need to be replaced so why not now).
No need for me to repeat the excellent reviews/instructions already on this site. Basically, it was an easy job that took about 2 hours, mostly because I took the time to clean every nook and cranny I could find.
Once I assembled it back up, the shriek was gone but the rumble noise was still there. I now realize that the blower wheel must have a worn out d-hole that mates with the motor shaft. So, I will have to order that part, get it installed and I am confident that I will have a "new" machine once that is in place.

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3 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Wrench set
Customer: David from Calvert City, KY

Drum support roller had come apst from bearing and was making a squealing noise when dryer was running

first i removed the screws holding back cover. Then I remeved nut from tumbler roller shaft. Then I slid shaft from roller .I removed roller then replaced with new one. Installed new shaft then replaced back cover. recieved parts from parts direct very promptly & they were the right parts the first time thanks very much

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3 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: mary from folsom, CA

The dryer was making an awful squealing noise

The dryer started making a screeching/squealing noise…when it became unbearable, I decided to research the problem and found this website - it was tremendously helpful.

Based on what I found, I decided to order two drum rollers and two shafts – hoping that would solve the problem. My husband and I disassembled the dryer and replaced those parts. We also vacuumed the unit and wiped down the 10 years of gunk. Honestly I am surprised we have not had a fire given the amount of dust/lint inside the unit. I also took the opportunity to give the vent a good cleaning as well.

We put the unit back together, turned it on and listened to the quiet hum of our renewed dryer. Until about 15 minutes later and then the screeching/squealing started again. Kicking myself for not ordering the idler arm and shaft as well as the idler pulley wheel and bearing the first time – I went online and placed another order.

We took the unit apart a second time. We did inspect the pulley the previous time, but it appeared in good working order. Not seized like some of the other posts mentioned. Upon further inspection, it did seem to make a squealing noise when we wiggled it – duh!

The unit was put back together, quietly doing it’s job and we feel confident that we will get a few more years out of it. The videos were extremely helpful as were the posts from other do-it-yourselfers. We saved a lot of money with this fix.

Good luck!

BTW - The Lint Filter was not a problem - I just thought after 10 years, we could use a new one. I laughed when I saw the repair video on it!

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3 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Wrench set
Customer: Chris from Sherman, TX

Squeaky sound when drying

Removed front panel and tumbler, replaced roller axle,
wheel, and front glides. Anybody can do this.

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1-15 of 86

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11743031
Manufacturer Part Number: WP6-3129480
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