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November 15, 2019
The water dispenser on the frig door squirts water all over when the dispense lever is pushed to get a glass of water. What's wrong and what do i need? Manufacture # p1315203ww serial # 9805253732
For model number SQD26VW
Hi Tonda, best as we can tell is that there is a leaking tube. You will want to check for yourself to see but this is the most likely cause. Thank you for your question and good luck with your repair!
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September 27, 2021
Water leaks to freezer floor, suspect drain hose is plugged. How to access if correct?
For model number ksrg25fkss05
Hello Jim, Thank you for the question. You will just need to remove the Shelves from the Freezer and the Fitting for the Drain should be at the back in the floor. You can also pull out the appliance and access the drain hose from the back where it drains into the Pan. We hope this helps!