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January 16, 2018
The detergent dispenser doesn't open. Can you help me please?
For model number KUD1220T
Thank you for your question. The detergent dispenser is designed to release detergent into the dishwasher tub during the wash cycles and will typically have two compartments, an unsealed compartment for prewash and a sealed compartment for the main wash cycle. Verify that the dispenser is not simply clogged with caked on detergent and give it a good cleaning if necessary. Also check to make sure that the cover for the dispenser will open easily and is not damaged or broken. Check the release mechanism for worn or defective parts and replace if necessary. The rinse aid dispenser is designed to release rinse aid into the tub during the rinse cycle. Verify that the dispenser is full and is not clogged with detergent and verify that the cap is adjusted properly. Your dispenser is operated by a bi-metal release devise. I hope this helps. Thank you and have a great day!
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October 9, 2019
How do i check that the detergent dispenser actuator is working. Does it contain a "spring" or does it actuate a spring for disenser. Riht now the dupenser does not open while dw is operating and the dispenser door appears to have no spring loading. Open it 1/2 way -stays there.
For model number KUDI22XX0
Hi James, thank you for your question. There are two parts that you could check for this issue. The dispenser itself. You should actually be able to test the switch in the dispenser with a multi meter to see if it is working correctly. If that part is fine then it might be your timer. I hope that helps. Good luck with your repair.