Part Location Diagram of WP3949550 Whirlpool Washer
See part 20 in the diagram
Replacing your Whirlpool Washer Washer
( Grid squares measure 1x1 inch )
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Washer WP3949550

 Fits your 11020022013!
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1 Review

Rated by 17 customers 

Easy 

15 - 30 mins 

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$ 7.68
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 Fits your 11020022013!
PartSelect Number PS11742027
Manufacturer Part Number WP3949550
Manufactured by Whirlpool for Whirlpool, Kenmore, Maytag, Roper
Product Description

Washer Specifications

This part goes on the agitator retaining bolt.
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Part Videos

Replacing your Whirlpool Washer Washer

Replacing your Whirlpool Washer Washer
Troubleshooting
This part fixes the following symptoms:
Will not agitate | Leaking
This part works with the following products:
Washer, Washer Dryer Combo.
Part# WP3949550 replaces these:
AP6008886, 3949550, 8544817
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Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 17 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Washer will not agitate.
After changing the cogs, inner-auger clutch assembly, retaining bolt and drive belt, the washer will still not agitate. Any suggestions??
Other Parts Used:
Drive Belt Screw, 8/18 x 3/8 Washer
  • Daniel from GOSHEN, OH
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
1 of 2 people found this instruction helpful.
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Agitator was not turning. Dogears were worn out
First need to remove cap on Agitator. Inside there is a washplate bolt. Remove bolt. Old Agitator will slide up. Pull washer off stem. Clean grooved stem very well. Use some sort of lubricant on stem. Slide new Agitator on to stem. Part will be very snug as metal and plastic do not mix well. (Lubricant needed) Use board to lay flat on top. Gently tap with mallet until fully seated. Install new bolt. Run test wash. (Helps clean wash tub from any foreign substances.)
Other Parts Used:
Agitator Washer Washplate Bolt
  • Clinton from OKLAHOMA CITY, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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Washer agitator no longer moved
After googling the issue, I found a video suggesting that if the agitator spins freely, it's because the plastic agitator dogs are worn and not engaging.

I bought the parts, and they arrived quickly. The agitator bolt in my unit was so rusted that I had to use a bit of CLR to get a look at it, and it was so worn that all my sockets spun freely. I used a bolt extractor and it came out with only a little effort.

From there, I was able to pop out the agitator and separate the two halves. The old cam kit was definitely trashed. It was easy to remove.
I mistakenly put the yellow plastic retainer on the cam kit on upside down, which meant it failed to lock into place. As a result, when I first tried to put it in, it fell apart. I realized the error and adjusted.

It was a little tricky to line up the cam kit correctly, but only took a few tries. It snapped into place pretty easily.

I replaced the large o-ring around the cap barrier, so that this new bolt will hopefully not rust so easily.

It was easy enough to get the agitator back together and in place. It works great now.
Other Parts Used:
Washer Agitator Bolt Agitator Cam Kit
  • Michael from AUSTIN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 5 people found this instruction helpful.
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Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
Other Parts Used:
Washer Agitator Bolt
  • Juana from MANOR, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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agitator broke
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast
  • Joseph from Kalkaska, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
0 of 1 people found this instruction helpful.
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no agitation
Removed agitator found the agitator dogs were broke, identified all parts needed ordered from PartSelect, recieved all parts , repair was very simple 10 min job , works great! Saved lots of money !
Other Parts Used:
Agitator Cap Barrier with Seal Agitator Directional Cogs Fabric Softener Dispenser Spacer, Thrust Washer Agitator Cam Kit
  • Samuel from Auburndale, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
2 of 3 people found this instruction helpful.
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Agitator slipping
Removed bolt in center of agitator then slid agitator straight up and out replaced the dogs and the other parts that came with the cam kit i also replaced a few of the other parts that wear in the agitator ,you can actually re-cut the teeth on the dogs with a razor so that they will work again ,but new parts are very reasonably priced and the parts arrived very quickly the next day .
Other Parts Used:
Seal, Inner Cap Spacer, Thrust Washer Bleach Dispenser - White Agitator Cam Kit
  • Nick from Castro Valley, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
16 of 16 people found this instruction helpful.
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Top agitator cam arms worm
Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.
Other Parts Used:
Agitator Cap Barrier with Seal Washer Upper Agitator Agitator Cam Kit
  • Marvin from Lake City, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
3 of 4 people found this instruction helpful.
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Agitator coming off when clothes are pulled out
The retainer was broken and likely because the washer was worn down and allowed the whole thing to move more and more over time. Got the exact parts I needed and the repair could not have been easier.
Other Parts Used:
Retainer, Spring Washer
  • David from Liberty, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
3 of 8 people found this instruction helpful.
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upper agitator not turning
Simple repair. Removed bolt holding agitator and pulled up on the upper agitator. Depending on how old the washer is, you may have to use a rubber mallet to break upper agitator free. Installed new cam kit and problem was fixed.
Other Parts Used:
Washer Agitator Cam Kit
  • dan from xenia, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
0 of 1 people found this instruction helpful.
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Questions and Answers

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Butch
October 9, 2017
Will not agitate. Removed car, bolt and washer and agitator. Cannot remove spanner nut. Is nut r/h or l/h
For model number ITW4600YQ1
PartSelect logo
Hi butch, Thank you for the question. Right hand threaded nut holds the tub in place in direct drive, top loading washing machines. To remove the spanner nut you will need a spanner wrench.Hope this helps!

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Maryann
October 12, 2017
What size washer goes on the bolt that holds the agitator
For model number 110.20022012
PartSelect logo
Hi MaryAnn, Thank you for your inquiry. The bolt you have referenced in your question to us is the correct bolt for your appliance. I hope this helps. Thank you and have a great day!

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Amanda
January 28, 2018
My wash cycle will not agitate. The rinse and spin cycles still spin. What part would I need to fix this, as I see there are a few pieces that could fix it?
For model number Mvwc215ew1
PartSelect logo
Hello Amanda, Thanks for your question. The agitator bolt washer is the most common reason for your symptom. Examine the agitator itself to see if it is damaged. Next is the clutch assembly; look it over for signs of wear and tear, and also examine the drive belt. Lastly, check the drive block out for any damage as well. I hope this helps.

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Related Parts:
Deborah
July 31, 2018
Washer will not agitate or spin, was making a loud sound like a Jet taking off when it did spin.
For model number MVWX500XW2
PartSelect logo
Hello Deborah, Thank you for the question. With the loud noise and no agitation or spinning, I suggest checking the Clutch Assembly,PartSelect #: PS10057144. Hope this helps!

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Norman
December 18, 2018
My direct drive Whirlpool washer started making loud noise during agitation...sounded like grinding/slipping gears. i have inspected for wear and broken parts...replaced the agitator ands drive mount. now there is no agitation but the spin cycle seems fine. i don't see wear on the clutch. transmission seems to function properly. what am i failing to notice?
PartSelect logo
Hi Norman, Thank you for your question. If your washer was making a grinding noise when it was agitating, then the issue is likely either the tub seal or bearing or the drive pulley is worn out or damaged. If it is the tub seal and bearing, this may be sold separately or sold with the outer tub. For more information, we will need the model number from your appliance. I hope this helps. Thank you and have a great day!

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Terry
January 28, 2019
Washer was making loud noise not agitating or spinning replaced clutch assembly. Now washer lid locks fills did partial agitate and stops and lid unlocks. Then no spin.
For model number WTW5500XW3
PartSelect logo
Hi Terry, thank you for your question. There are a few parts that could cause this issue. You may want to check your lid latch, your drive belt, your shift actuator, and your drive pulley and hub. I hope that helps. Good luck with your repair.

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GARY
June 11, 2019
Removing bolt is almost impossible. After wd40 was albe to loosen a few turns but not remove. After several times was able to retighten but was not able to remove bolt. What would be holding the bolt in place?
For model number RTW4640YQ1
PartSelect logo
Hello Gary, thank you for writing. It is possible that it is rusted in place. Does there appear to be any rust? If so, you could try using some penetrating oil to dissolve some of it. The penetrating oil also acts as a lubricant, so using a lubricant of sorts may also assist you. We hope this helps.

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Shari
November 25, 2019
Wash machine does not agitate, it will fill up and drain after about have hour. Had it in storage for about 2 years after only using it for about 1 year.
For model number NTW4651BQ0
PartSelect logo
Hi Shari, you will to check the belt PS11747978, and Washer PS11742027, these are the parts that deteriorate quicker and cause this symptom. Thank you for your question and good luck with your repair!

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Shari
November 25, 2019
My washer fills up, drains after about 30 min, the belt is good had that checked. The machine does not make noise when it should be trying to agitate, then it drains but never spins.
For model number ntw4651BQ0
PartSelect logo
Hello Shari, thank you for writing. You will want to consider replacing either the Shift Actuator, part number PS11747977, or the Washer Drive Pulley, part number PS10057144 for your model washer. Good luck with your repair!

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Don
January 27, 2020
Oil is getting on my cloths, looks like agitator shaft seal is broken cannot find this part... can you locate it for ne..
For model number Wcsr2090d6ww
PartSelect logo
Hi Don. I am not seeing a separate agitator shaft seal for this model. Unless you mean the seal on the tub bearing part PS271510 the seal is part number PS4704237. Thank you for your question and good luck with your repair.

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PartSelect Number: PS11742027
Manufacturer Part Number: WP3949550
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