Part Location Diagram of WP387240 Whirlpool Ring, Balance
See part 13 in the diagram
( Grid squares measure 1x1 inch )
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Ring, Balance WP387240

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Rated by 1 customer 

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.

$ 103.61
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PartSelect Number PS11741965
Manufacturer Part Number WP387240
Manufactured by Whirlpool for Whirlpool, Kenmore, Maytag, Inglis
Troubleshooting
This part works with the following products:
Washer, Washer Dryer Combo.
Part# WP387240 replaces these:
AP6008824, 387240, 8519788
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 1 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Washing machine shakes violently during spin cycle
Removed four screws that hold the top control panel to the base and hung over the back panel in order to remove the main wrap-around body of the machine. Took off top plastic ring fastened to side of tub then removed old Balance ring. Installed new balance ring. Unfortunately, this did NOT fix the problem. This was a suggestion from Justanswer.com and failed miserably. Does anybody know how to fix this problem? And it's not the springs or the little plastic shims around the base OR the cross coupling to the motor...
  • James from Asheville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
25 of 57 people found this instruction helpful.
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Questions and Answers

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Gene
March 11, 2019
Does this model also have suspension rods?
For model number LSW9700PQ2
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Hello Gene, Thank you for the question. Checking the model number provided, this model does not have suspension rods. Hope this helps, good luck with this repair!

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Larry
October 9, 2019
I have a out of balance spin cycle, think it's the balance ring, don't see anything else on the parts diagram or online it might be. Checked for stuff trapped under the blade thing. Does that sound good, also, how does the machine top come off to access the work area?
For model number LSQ9520LQ0
PartSelect logo
Hello Larry, thank you for inquiring. You will want to consider the Direct Drive Motor Coupling, part number PS1485646, and the Agitator Directional Cogs, part number PS388034 for your model as the cause. Yes, the washer's top does come off. We have a repair video for a model similar to yours that shows how to do this. Here is a link: https://www.youtube.com/watch?v=6dgVMOSu3V8. Good luck with your repair!

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Barry
August 13, 2019
Replace counter balance spring, suspension springs, drive block - still shakes? Would the balance ring correct the problem?
For model number ETW4300SQ0
PartSelect logo
Hello Barry, Thank you for the question. The next suggest parts would be the Tub Wear Pads PartSelect Number PS334620, Suspension Pads PartSelect Number PS334456 and Balance Ring, PartSelect Number PS11741965. You shoudl also check to make sure the leveling feet PartSelect Number PS11747965 and PartSelect Number PS334463 are level as well. Hope this helps!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11741965
Manufacturer Part Number: WP387240
Brand
Model Number
Description
Kenmore
11015732400
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11015842400
Washer - Kenmore Washing Machine
Kenmore
11015852400
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11015862400
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11015864400
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11015942400
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11015942401
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11015944400
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11015944401
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11015952400
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11015952401
Washer
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11015954400
Washer
Kenmore
11015954401
Washer
Kenmore
11015962400
Washer
Kenmore
11015962401
Washer
Kenmore
11015964400
Washer
Kenmore
11015964401
Washer
Kenmore
11016732500
Washer
Kenmore
11016852500
Washer
Kenmore
11016852501
Washer
Kenmore
11016852502
Washer
Kenmore
11016852503
Washer
Kenmore
11016862500
Washer
Kenmore
11016862501
Washer
Kenmore
11016862502
Washer
Kenmore
11016862503
Washer
Kenmore
11016882500
Washer
Kenmore
11016882501
Washer
Kenmore
11016882502
Washer
Kenmore
11016882503
Washer
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