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See part 13 in the diagram

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Ring, Balance

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2 Reviews
$71.00   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11741965
Manufacturer Part Number WP387240
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Shakes and moves
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, Maytag, Inglis.
Part# WP387240 replaces these:
AP6008824, 387240, 8519788
Questions and Answers

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3 questions answered by our experts.
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    Gene
    March 11, 2019
    Does this model also have suspension rods?
    For model number LSW9700PQ2
    Hello Gene, Thank you for the question. Checking the model number provided, this model does not have suspension rods. Hope this helps, good luck with this repair!

    2 people found this helpful.

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    Barry
    August 13, 2019
    Replace counter balance spring, suspension springs, drive block - still shakes? Would the balance ring correct the problem?
    For model number ETW4300SQ0
    Hello Barry, Thank you for the question. The next suggest parts would be the Tub Wear Pads PartSelect Number PS334620, Suspension Pads PartSelect Number PS334456 and Balance Ring, PartSelect Number PS11741965. You shoudl also check to make sure the leveling feet PartSelect Number PS11747965 and PartSelect Number PS334463 are level as well. Hope this helps!

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    Larry
    October 9, 2019
    I have a out of balance spin cycle, think it's the balance ring, don't see anything else on the parts diagram or online it might be. Checked for stuff trapped under the blade thing. Does that sound good, also, how does the machine top come off to access the work area?
    For model number LSQ9520LQ0
    Hello Larry, thank you for inquiring. You will want to consider the Direct Drive Motor Coupling, part number PS1485646, and the Agitator Directional Cogs, part number PS388034 for your model as the cause. Yes, the washer's top does come off. We have a repair video for a model similar to yours that shows how to do this. Here is a link: https://www.youtube.com/watch?v=6dgVMOSu3V8. Good luck with your repair!

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      Customer Repair Stories
       Average Repair Rating: 3.9 / 5.0, 1 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        Washing machine shakes violently during spin cycle
        Removed four screws that hold the top control panel to the base and hung over the back panel in order to remove the main wrap-around body of the machine. Took off top plastic ring fastened to side of tub then removed old Balance ring. Installed new balance ring. Unfortunately, this did NOT fix the problem. This was a suggestion from Justanswer.com and failed miserably. Does anybody know how to fix this problem? And it's not the springs or the little plastic shims around the base OR the cross coupling to the motor...
        • James from Asheville, NC
        • Difficulty Level:
          Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Nutdriver, Screw drivers
        • Parts Used:
          WP387240
        22 of 52 people found this instruction helpful.
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          Customer Reviews
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          2 Reviews
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11741965
              Manufacturer Part Number: WP387240
              Brand
              Model Number
              Description
              Kenmore
              11015732400
              Washer
              Kenmore
              11015842400
              Washer - Kenmore Washing Machine
              Kenmore
              11015852400
              Washer
              Kenmore
              11015862400
              Washer
              Kenmore
              11015864400
              Washer
              Kenmore
              11015942400
              Washer
              Kenmore
              11015942401
              Washer
              Kenmore
              11015944400
              Washer
              Kenmore
              11015944401
              Washer
              Kenmore
              11015952400
              Washer
              Kenmore
              11015952401
              Washer
              Kenmore
              11015954400
              Washer
              Kenmore
              11015954401
              Washer
              Kenmore
              11015962400
              Washer
              Kenmore
              11015962401
              Washer
              Kenmore
              11015964400
              Washer
              Kenmore
              11015964401
              Washer
              Kenmore
              11016732500
              Washer
              Kenmore
              11016852500
              Washer
              Kenmore
              11016852501
              Washer
              Kenmore
              11016852502
              Washer
              Kenmore
              11016852503
              Washer
              Kenmore
              11016862500
              Washer
              Kenmore
              11016862501
              Washer
              Kenmore
              11016862502
              Washer
              Kenmore
              11016862503
              Washer
              Kenmore
              11016882500
              Washer
              Kenmore
              11016882501
              Washer
              Kenmore
              11016882502
              Washer
              Kenmore
              11016882503
              Washer

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