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11741913-1-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models
11741913-1-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models 11741913-2-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models 11741913-3-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models https://www.partselect.com/Schematics/Maytag/58910.gif

Drum Support Roller - for square ported models

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PartSelect Number PS11741913
Manufacturer Part Number WP37001042
Manufactured by Whirlpool

This drum support roller is used for square-ported model clothes dryers. It has a metallic bearing in its center. The drum support roller holds the drum in place while it rotates on the support wheels. You may have a faulty or damaged roller if your dryer will not start or tumble, takes too long to dry clothes, or starts making loud noises. This part is sold individually; however, rollers tend to wear at the same rate, so it is suggested that both should be replaced at the same time. Customers have ranked this repair as easy and should take 15-30 minutes to complete.

This part works with the following brands: Amana, Maytag, Speed Queen, Crosley, Magic Chef, Admiral.

This part works with the following products: Dryer.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Takes too long to dry.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 82 reviews What's this?
 

1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers
Customer: Jolene from Mount Pleasant, SC

Loud thumping when running the dryer

Thump-thump, thump-thump went the dryer. After doing some research it sounded like the drum support rollers needed to be replaced. When disassembling the dryer, I discovered that this model is different than other Amana dryers. Do not start the disassembly with the top of the dryer. There are two front panels. You must first remove the smaller lower panel. You will find two screws close to the floor. Once you remove the screws the lower panel will come off exposing more screws. Remove those screws and the upper front panel will come off. Tilt the bottom of the panel out to clear the clips at the top. You will then see two screws attached holding down the top of the dryer with brackets. The rest of the disassembly is as described on the partselect video. I replaced the drum support rollers and also the pulley wheel and belt for good measure. I put it all back together. Rather proud of myself, I turn the dryer on. Thump-thump, thump-thump went the dryer. Argggh! Upon closer inspection, I saw that the thumping noise was made when the seam of the drum passed over the support wheel. The seam of the drum had broken causing the metal to flex on one side and create the thumping noise. I had the drum seam welded. There is still a slight thump from the repair, but it is so much better! So if you have a thumping dryer, make sure you check out the seam on the drum as well as the support rollers.

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2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Socket set
Customer: PHILIP from OAKLAND, ME

Squel while running

remove front panels starting with lower panel and then the upper panel and also the screws that hold the top,lift the to and support it out of the way. removed the front drum support and reached in and took the belt off the idler pulley and then remove the drum. at this point you can get to the idler pulley and the drum support rollers. remove the snap rings and the old rollers and pulley and install the new parts in revers of removal. wrap the new belt around drum and place the drum on the rear support and reinstall the front drum support and put the belt on the same way as removed. reinstall front panels . done
Safety note: Be sure that the dryer plug and receptacle has no corrosion, mine did since the dryer is never unplugged since being installed, and after about 1/2 hr I could smell something burning and it was the plug and receptacle had melted due to a poor connection. Temp of the plug was over 160 deg. Installed new outlet and plug, all fine now

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Screw drivers, Socket set
Customer: Larry from Lima, OH

Belt was worn - ready to break, decided to replace the parts that commonly go bad.

I removed the bottom panel, then the larger front panel that includes the door. After that, removed the top 2 screws so that the top would swing up (but not lift off). After that, I removed the front "bulkhead", and the drum. Then it was just a short matter of sweeping everything out, and replacing the parts one by one. Most came off with a socket, or snap ring pliers. Pretty obvious at this point...

Be sure to label any wires - I removed 5 wires all total, and wrote down the colors and where they went.

It's great to have help when working with the drum. BTW, you CAN replace the belt without taking out the drum, but you better have strong fingers to move the belt tensioner and slip the belt on it - all with one hand. I did it, but that was the least "fun" part....

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: Joseph from Brick, NJ

My dryer was making loud sqeeching noises during operation

took bottom panel off of dryer which is held on by two screws,turned on dryer and could plainly see that the back left drum roller was just flopping around ordered a new one and also a new drum belt as the one that was on there was frayed. parts came in a few days later job took less than one hour very easy job for anyone with basic skills on using tools,wife is very happy

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: Gary from Dousman, WI

Noisy, squeeks, bearings bad

Identified Problem by using silicone spray on drum bearing wheels, when noise stopped I knew bearings were bad. Removed drum per PartsSelect diagram of my dryer then removed wheels, and bearing shaft.
Will need a snap ring pliers with small holes to remove snap rings. I ordered new shafts, washers,snap rings,drum wheels, and belt. Installing belt use two hands and make sure tension bar is correct review belt locations before repair. Also cleaned and vacumned inside of Dryer. Remember to unplug, I did not and when door was removed I caused a short that blew fuse, lucky that I did not damage dryer in process. Working well now with no nose.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: James from Springfield, TN

Loud dryer drum

Remove front lower panel.
Remove lint exhaust plenum from dryer filter housing and exhaust fan schroud.
Remove front upper panel and note the placement of the three door switch and two light wires. Remove them.
Pull dryer drum forward until you can easily remove the snap ring on the drum wheel shafts.
Remove the wheels, take a 5/16" nut drive and remove the mounting screws.
Reverse the process to install the replacement shaft assembly and wheels.
Reverse the process to re assemble the dryer.
All done.

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2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: David from Madison, WI

Loud nosies and screeching

Took the dryer apart, replace parts....put back together....all is well...until I tried to put the belt back on and broke the belt tensioner. Had to put a rush on that order

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2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Customer: Mike from San Clemente, CA

Worn out bushing in support roller, dryer glides and felt disinigrated. Worn out felt cylinder seal

Unscrew front, detach electrical, tilt back top, remove drum. remove retaining ring and glide, replace ring and guide remove old felt seal, adhere new felt seal with contact cement, remove what was left of felt pads, replace pads and new glides, reassemble.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Larry from Bend, OR

Roller wheels worn out

Super Simple. Remove lower front panel (2 screws). Remove front door & panel (2 more screws). Disconnect push on wire connectors after marking each side with a sharpie pen (for easy re-assembly). Top hinges up towards the rear and rests against the wall. Lift out the drum. Remove snap rings on the shaft that holds the guide wheels at the rear of the drum. remove wheels. One of the shaft pieces that holds the wheel was shot so I replaced that (2 screws). Put new wheels back on. This was actually fairly hard. the new shaft seemed to have a larger receiving end. with hammer and lube I eventually got it on. Re-assemble in reverse order. took about 20 minutes. the only special tool was snap ring pliers (could easily get snap rings off with a flat screw driver.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Socket set
Customer: tim from needmore, PA

Loud screeching sound

Unplug the dryer.Removed top. Then removed wires from switch to door (make sure you mark them). Removed front door and bottom panel. Removed lint trap assembly.All bolt heads were 5/16 and used putty knife for top 2 spring clips. Removed belt (remember how it goes) and took out drum. Next clean and vacuum everything really good. Have a good set of retaining ring pliers, these are used to remove the 2 drum support rollers and idler pulley. Drum support rollers have FRONT marked on them, make sure they are facing out. Always make sure retaining rings are locked in there grooves. Next put new belt on drum and place drum back in dryer. Next put put belt on motor pulley and push up on idler puller to run belt under it (this is probably the hardest part). Now just go in reverse order in putting everything back on. Always make sure to double check everthing like the belt make sure its on right and not twisted and check drum make sure its on support rollers and is set right when lint trap assembly is installed and wires reconnected. When cleaning i used a vacuum and an air compressor to blow out all the debris from the motor and other areas.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Steve from Sault Sainte Marie, MI

Dryer making loud noise

I removed lower panel and front of Dryer. I also removed Drum bracket and pulled drum slightly out. I was able to acess drum roller without taking drum completly out. I removed drum roller and roller bracket. Re-installed both I did have to buy a new split ring to hold roller on It took all of about 45 min to do.

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0 of 1 people found this instruction helpful

Parts Used:
  • Idler Lever
  • Drum Support Roller - for square ported models
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Socket set, Wrench set
Customer: Jeremy from centennial, CO

Loud screeching noise

Removed top and front of dryer. Released drive belt tension. Removed drum. Removed nut on belt tension idler lever/roller and replaced with new unit. Removed and replaced drum rollers. Reassembled dryer. Dried them clothes.

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0 of 1 people found this instruction helpful

Parts Used:
  • Drum Support Roller - for square ported models
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Robert from Dexter, IA

Load noise when the dryer was operated

Followed the procedure from the video attached to the part in the web site. Everything went smooth. Did a major clean out of the cabinet, motor and vents before I put it all together.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Frank from Lindenhurst, IL

Drum support roller wore out and had to be replaced

Unplugged dryer, turned gas off, removed top, front and bottom front panels, lifted drum and supported, removed old roller, installed new roller, reinstalled panels.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Steven from Longmont, CO

Loud squeaking noise

Removed bottom front panel (two nuts)
Disconnected wiring to front door and removed
Remove the two nuts holding the top panel to the front and lifted top out of the way
Disconnected the drive belt from the motor
Lift the drum up and out of the machine
Replaced parts, cleaned cabinet and reassembled with new parts

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741913
Manufacturer Part Number: WP37001042
Brand Model Number Description
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