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11741913-1-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models
11741913-1-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models 11741913-2-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models 11741913-3-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models https://www.partselect.com/Schematics/Maytag/58910.gif

Drum Support Roller - for square ported models

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PartSelect Number PS11741913
Manufacturer Part Number WP37001042
Manufactured by Whirlpool

This drum support roller is used for square-ported model clothes dryers. It has a metallic bearing in its center. The drum support roller holds the drum in place while it rotates on the support wheels. You may have a faulty or damaged roller if your dryer will not start or tumble, takes too long to dry clothes, or starts making loud noises. This part is sold individually; however, rollers tend to wear at the same rate, so it is suggested that both should be replaced at the same time. Customers have ranked this repair as easy and should take 15-30 minutes to complete.

This part works with the following brands: Amana, Maytag, Speed Queen, Crosley, Magic Chef, Admiral.

This part works with the following products: Dryer.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Takes too long to dry.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 82 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Keith from CARLISLE, IA

All the videos and directions

showed starting withe removal of the dryer top. With my dryer, I needed to start by removing the bottom front panel (2 screws). Next the door panel (2 screws). Now I could remove the top panel (2 screws). From here, the tear down went like the directions th My biggest problems were, figuring out I didn't start with the dryer top. Then getting a proper sized snap ring pliers to remove the drum rollers and and the idler pulley.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Neal from BLACK DIAMOND, WA

Ugly squealing noise and getting louder.

The belt tensioner was the problem and the belt had very fine cracks in it so I ordered four parts: the belt tensioner, belt and the two drum rollers. I had to work to clean the fan and the LARGE dust bunnies. I'm writing this to encourage others to consider installing new duct work, mine was becoming a fire hazard. At a minimum clean all the duct work. Your dryer will work so much better. Thank you for your printable help!??

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Socket set
Customer: Stuart from PERRYSBURG, OH

Rumbling and thumping then the drum failed to rotate under power

There was initial rumbling and thumping then the drum failed to rotate under power. I could however rotate the drum by hand. This site suggested the rollers or belt as well as the idler assembly. I decided to renew all the wearable parts and ordered the belt, rollers, glides and idler assembly. It was in fact the idler. The idler wheel had disintegrated and collapsed in the center. It must have run (rumbling) until it finally seized and stopped. Replaced all the parts and the dryer is even better now than new. It was a good opportunity to vacuum out all the lint inside the cavity (that took most of the time and also found $0.36 in loose change). Also found it easier to remove the electrical connections with pliers rather than pull on the wires and risk detaching the wire from the clip.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver
Customer: Steven from EUGENE, OR

Screeching and squeaking

Followed the recommended repair under noisy machine, replacing the 3 recommended parts. The 10 minute video was extremely helpful. Important note: there are two(2) drum support rollers. Also, you definitely need very small C ring pliers and don't forget to label all wires before disconnecting.

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1 of 1 people found this instruction helpful

Parts Used:
  • Idler Lever
  • Drum Support Roller - for square ported models
Level of Difficulty: Really Easy
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers, Socket set, Wrench set
Customer: Donald from EASTLAKE, OH

Dryer was vibrating & making a thumping noise

Went on line to this sites video's to diagnose the problem. Steve Ash is EXCELLENT. Put idler& roller replacement video's in my Favorite File! Ordered parts PS11741930&PS11741913 from this site on line. Good price, Fantastic 1 1/2 day delivery (Fed Ex ) Referred to great videos for installation. Hints: 1) Be sure to identify ALL wires 2) Be careful removing snap rings from rollers, I stretched mine and had to reform them.(new ones did not come with the rollers. 3) It would be a good time to replace the belt & drum pads when the drum is out.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers
Customer: James from NEW HOPE, MN

Dryer was making a squeaking noise when run

This dryer is an older one. I have kept it running throughout the years by just replacing parts a needed. This was a kind of rebuild. The dryer was making that squeaking noise when running so I knew the "glides" were worn and the belt, rollers and idler pulley had never been replaced. I ordered the parts from this website and I must say it took a while for them to ship, of course I guess since it was during the holidays that's to be expected. Once I received the parts I took the dryer apart. This model has a lower panel that comes off first then there are two 5/16" sheet metal screws that hold the door panel in place and then two more to hold the top down. Then I removed the front bulkhead which holds the drum glides. I replaced the glides then removed the drum from the dryer. To removed the motor there are two 5/16" screws to removed then pull the motor from the bottom. I then replaced the idler pulley, the two drum rollers on the rear of the dryer and the belt on the drum. Reassembly went fairly easy. I found the door switch was bad during reassembly because the dryer would not shut off once the door was opened. So picked up a new door switch from a local supplier, replaced it and all is good now. There really isn't that much to a dryer. A motor, heating unit (in the rear), control unit/timer on top, and then the rollers, idler pulley, and drum belt. The video instructions on this website were quite helpful. Hopefully it will last another year.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers, Socket set
Customer: Bruce from Frazer, PA

Loud squealing noise

Loud squealing noise coming from the idler pulley. The pulley was not spinning freely on the shaft of the idler pulley lever to the point of putting a groove in the pulley and damaging the belt. To fix the problem replaced the belt, idler pulley, and idler pulley lever. Because I had the dryer apart also replace the following items. Drum support roller and drum slides.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Barry from Waukesha, WI

Dryer was load & loud banging noise when drying

I researched on this site as well as a few other sites for the possible cause of the problem as I am not experienced in appliance repairs nor very experienced in being a handy man. Someone told me dryers out of all appliances are the easiest ones to repair. I agree now. I recommend taking a look at your rollers first as it is easy to get to prior to ordering all your parts so that you can get all your parts at once.

I first removed the front lower panel (4 screws), carefully removed the plastic vent from lint screen to outside venting which is just held in place, then removed upper front panel which included the door (4 screws/hex), removed 4 screws/hex holding top panel on and just lifted it up and proped it up and then I pulled out drum. I was able to see the two rollers at the bottom at this point. My left roller which was over the gas heat exchanger was so badly worn I could just pull it off. Here is where if I had inspected it before ordering the parts, I would have found the roller arm needed to be replaced too.

Replacing the rollers you need to pull the retaining rings off which requires the retaining ring pliers. Slide the retaining rings off and then pull off the old rollers. I replaced the rollers and thrust washers on both sides, replaced the retaining rings and vacuumed out the entire dryer underneath then replaced everything in reversed order. Twenty minutes to replace these and we now have a quite dryer and I have a very happy wife. Well, I'm very happy that I only spent $30 to fix a dryer instead of probably over $100 for a repair man to do.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Gary from Ellettsville, IN

Had a annoying screeching noise when drying clothes

basically i took the whole front of dryer off and removed drum from there i could reach the rear rollers and changed them all is quiet now i also cleaned lint from blower motor and lint housing now it sounds like more air is moving and i beleive it dries clothes faster --runs and sounds brand new again!!


Thank's Partsselect
G.Booker

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Socket set
Customer: Wardell from Glenwood, IL

A squealling noise from the idler pulley.

Removed the bottom panel. Removed door to dryer and disconnected the door switch. Removed the top of the dryer. Now I had access to the drum basket of the dryer. Removed the belt and took drum out. The idler was accessible and easy to replace. I replaced the other drum support rollers. These were a bit difficult when it came to removing the clamp pins holding the rollers. Once you get one the other is easy. Reassembly is relatively easy and quick. Dryer no longer squeals, runs nice. I felt really good.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Gregory from Virginia Beach, VA

Noisy belt/slipping intermittantly

Unplug dryer. Remove lower and upper front panels [remove wires from upper right door switch]. Lift up on belt idle pulley and take belt off pulley/motor. Remove front bulkhead and dryer lint/vent ducting. Note position on drum and remove belt. Unbolt top panel front 2 screws to allow room to remove drum. Remove drum. Take lock rings off drum support rollers and remove old rollers. Clean roller shafts and apply hi-temp grease [I used ultra hi temp brake grease-ceramic based-small packet can be purchase fm auto parts store]. Re-install new support rollers and lock rings. Re-install drum and slide belt back into position. Remove and replace felt pads and glides into inside of front bulkhead. Reinstall front bulkhead and top panel [connect door switch wires]. Install belt around idle tension pulley. Re-install lower panel. All parts fit perfectly and delivered quickly. Belt had just been replaced previously.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers
Customer: Wilford from Long Grove, IA

Dryer was making an awful noise.

I first removed the front panel and door on the dryer using a 5/16th nut driver. I needed to disconnect the light and switch to remove the door. I raised the top lid of the dryer to expose the drum. I rmover the fan schroud and lint filter by removing 4 5/16 screws with the nut driver. I disconnected the belt from the idle tension pully and removed the drum. The drum support rollers were visible on the back frame of the dryer. I removed the bad roller using snap ring pliers. After cleaning the roller support shaft and lubricating the shaft with grease I replaced the drum support roller and secured it with the snap ring. I also replaced the dryer belt although it was still workiing. I reasembled the dryer after giving the inside a cleaning with the shop vac. The hardest part was getting the belt secured with the tension idle pulley. When assemblying the fan schroud make sure it is snug against the fan so it doesn't leak. Replace the top and front door and cover connecting the switch and light. If you get the switch wires correct the dryer will run with the door shut otherwise reverse the wires.

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1 of 1 people found this instruction helpful

Parts Used:
  • Drum Support Roller - for square ported models
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Troy from Huffman, TX

Loud squeak/grinding noise

Used a dolly to move the drier out in the garage to give myself some room to work...remove the bottom panel--2 screws at the bottom...remove the door--2 screws at the bottom of the door, disconnect the 2 switch wires and then it slips out of the top....remove 2 screws from the top and swing the top all the way back out of the way---it'll just hang there.....remove the front drum support--4 screws.....slide the drum forward while working the drive belt off of the drum.....you can now see the 2 drum support wheels.....at that time I got my shop vac and got all the lint and crud outa there......remove the snap ring on each wheel, slide off the washer and wheel, pay attention--the wheel has a front and back.....reinstall the new wheel with washer and snap ring (i put a small dab of grease on the wheel support)....I also put a dab of grease on the belt tensioner wheel support--same little snap ring retainer.....reinstall the drum by sliding it in slowly as you work the belt back into place....install the front drum support--roll the drum by hand to make sure your belt is on properly.... resecure the top, then the door, and finally the bottom....when facing the drier my left wheel was in way worse condition----this is obviously because it is located right in front of the heating element....thanx and good luck....

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Pliers
Customer: ROBERT from RICHMOND, TX

Very bad screaching noise when drum was inmotion

First we had to virtually take the entire dryer housing apart - not very user friendly. We found that one of the two mounting screws on on of the rollers was gone. The mount was just wobbling around which caused the roller to fail and all of the noise. The wheel removal was a bit tough since there is very little room to pull it up and off of the center post. Definately need at least one helper to pull up on the drum while the wheels are removed and installed. Once the two new rollers were in place, the dryer worked like it was new. Not an easy job, but very do-albe - saved a ton of money doing it myself. Two must - haves: good set of snap ring plyers and one patient helper.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set, Wrench set
Customer: PAUL from GRESHAM, OR

Screaching on start-up, then continuous after time

Idler was the noise source. Drum support rollers were failing also. I almost spent $500.00 on a new dryer, glad I replaced the parts instead. Sounds and works like new. Watch the video,its very helpful. Thanks Parts Select. You should advertise your services on TV or radio. I am glad I found you.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741913
Manufacturer Part Number: WP37001042
Brand Model Number Description
AdmiralADE7005AKWDryer - Residential
AdmiralADE7005AYWDryer - Residential
AdmiralADE9005AGWDryer - Residential
AdmiralADG7005AWWDryer - Residential
Speed QueenAEM197Dryer - Residential, Automatic
Speed QueenAEM377Dryer - Residential, Automatic
Speed QueenAEM397Dryer - Residential, Automatic
Speed QueenAEM407LDryer - Residential, Automatic
AmanaAEM407L2Dryer
Speed QueenAEM407WDryer - Residential, Automatic
AmanaAEM407W2Dryer
AmanaAEM427L2Dryer
Speed QueenAEM427WDryer - Residential, Automatic
AmanaAEM427W2Dryer
AmanaAEM477L2Dryer
Speed QueenAEM477WDryer - Residential, Automatic
AmanaAEM477W2Dryer
Speed QueenAEM497LDryer - Residential, Automatic
AmanaAEM497L2Dryer
Speed QueenAEM497WDryer - Residential, Automatic
AmanaAEM497W2Dryer
Speed QueenAEM677L2Dryer
Speed QueenAEM677WDryer - Residential, Automatic
Speed QueenAEM677W2Dryer
Speed QueenAEM697LDryer - Residential, Automatic
Speed QueenAEM697L2Dryer
Speed QueenAEM697WDryer - Residential, Automatic
Speed QueenAEM697W2Dryer
Speed QueenAGM199Dryer - Residential, Automatic
Speed QueenAGM379Dryer - Residential, Automatic