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Marie Swenson
September 5, 2017
My washer won't disperse the fabric softener. It will do the soap and the bleach. Is the cold water inlet the problem. Or what else should i check.
For model number MAH9700AWW
Hello Marie, thank you for contacting us. There can be three reasons why fabric softener does not drain. Make sure the washer is leveled. If the washer is not even, residual of fabric softener can be collected in your washer and clog the dispenser. Make sure the dispenser is not clogged. Remove the dispenser and then remove the blue siphoning cap. Rinse the dispenser thoroughly in warm water and then reinstall the cap and dispenser. Check the inlet hose screens for a blockage. If your washer is not getting enough water pressure, the fabric softener will not drain. Hope this helps!
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Steve
March 4, 2018
The washer has error code nf would replacing the inlet valve fix this?
For model number MAH8700AWW
Hi Steve, Thank you for the question. NF means "no flow". Check for proper water pressure from the house.If water pressure is good, check the water valve inlet screens for debris. Check the fill hoses for blockages as well. If everything is clear the valve will need to be replaced. Hope this helps!
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Ron
November 14, 2019
Both the pre-wash and bleach water valves vibrate when operated. The cold water and hot water valves don't. Will replacing the 3 way water valve fix this?
For model number MAH8700AWW
Hello Ron, Thank you for the question. Sounds like the valve PartSelect Number PS11741549 is not opening properly and they should be replaced. Hope this helps!
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 2 reviews.
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The cold water would not shut off. (many diff. error codes)
1. Unplug the machine. Take off the cold water line from the machine. 2. Take out the two screws from top back to remove top. 3. Unplug the three electrical connectios from the valve sylenoids. 4. Take off the two screws that hold the three way valve to the machine back. 5. Unclamp the three clamps and remove the hoses from the valve end. 6. Place the hoses and clamps on the new valve. 7. Reincert the three electrical connectioins. 8. Secure valve in place with the two screws from above step 4. 9. Replace top and secure with two screws from step 2. 10. Connect cold water line. Plug machine in. 11. Done.
PS. There is a diagram of the connections on top of the distribution center.
James from Promont, TX
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
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Because of sand in my well water,the valve quit working properly and water would run constantly
I removed two screws on the back of the washer,removed the top of the washer unclipped three plastic wiring clips, removed two screws holding the valve in place.replaced valve and replaced wires and top of washer. Total time about 15 minutes
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