Part Location Diagram of WP3368999 Whirlpool Door Spring
See part 8 in the diagram
Replacing your Whirlpool Dishwasher Door Spring
( Grid squares measure 1x1 inch )
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Door Spring WP3368999

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★★★★★
6 Reviews

Rated by 4 customers 

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 8.04
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PartSelect Number PS11741264
Manufacturer Part Number WP3368999
Manufactured by Whirlpool
Product Description

Door Spring Specifications

These detergent cup dispenser springs are sold individually.
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Part Videos

Replacing your Whirlpool Dishwasher Door Spring

Replacing your Whirlpool Dishwasher Door Spring
Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP3368999 replaces these:
AP6008132, 3368999
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Customer Reviews
Average Rating:
★★★★★
★★★★★
6 Reviews
4.8
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Customer Repair Stories
 Average Repair Rating: 3.5 / 5.0, 4 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher would not dispense soap
Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.
  • Louis from CHESTERFIELD, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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detergent dispenser would not operate
remove star screws holding inside door panel. remove plastic cover that protects latch assembly. hook one end of spring on stationary pin on inside of slider bar. Hook other end of spring on pin on slider bar. replace cover and door panel.
  • Lee from Thomaston, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 16 people found this instruction helpful.
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Long spring broke that pulls soap cup open
Opened the door by using a star screwdriver. Pulled the door inside from the outside. Located the broken spring, put in new one (be very carefull to see how the insides are put together..makes life ALOT easier), and carefully put back together.
  • mark from ickesburg, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 23 people found this instruction helpful.
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Detergent Cup does not open
Disconnect power supply to dishwasher. Open door and remove screws on inner door cover. Carefully remove inner cover while watching how inner parts are arranged. Found return spring on detergent cup linkage had rusted and broken causing detergent cup not to open. Installed new spring and re assembled inner cover. Rotated timer dial one full revolution to check operation of detergent cup. Worked like a charm. Re connect power supply to dishwasher and your good to go.
  • stephen from venice, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 42 people found this instruction helpful.
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  • 1
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

4 questions answered by our experts.
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John
March 3, 2018
The soap dispenser door will not open. I took the door panel off, removed the cover and verified that the plastic parts and springs appear clean and free of damage. I also cleaned out any soap debris with warm water. I reassembled the door, however the retest was unsuccessful as the soap dispenser still does not open. What have i missed?
For model number DU810DWGQ1
PartSelect logo
Hello John, Thanks for your question. Make sure no large items in the lower rack are blocking the dispenser door from opening. The actuator could be causing this problem, part number PS392727. Though more rare, the timer may also be at fault - consider testing it with a multimeter and replacing it if it shows no continuity. I hope this helps.

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Related Parts:
Olesia
June 6, 2019
Small latch to close the soap dispenser is not working, it doesn't grip the lid
For model number 15522000
PartSelect logo
Hello Olesia, thank you for writing. This is the correct replacement Door Spring for the dispenser on your model.

2 people found this helpful.

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RANDY HOWARD
February 23, 2018
I was not having the detergent not being released. Took off the door panel, and all the pieces fell off. Found the broken spring part # ps11741264. But i have no picture to show how everything goes back and where the spring reconnects
For model number DU810SWPU3
PartSelect logo
Hello Randy, Thank you for your inquiry. The interior of the dishwasher door has to be removed (8 screws). Once removed, flip the interior cover over and remove the plastic cover which protects the detergent assembly. You will see the two tabs where the spring attaches on the lower detergent dispenser actuator assembly. Install the new spring and the protective cover. Pay attention before reassembly that the exterior door has not popped out of it's tab. If so, pop the tab in place. Reinstall interior door cover and you are finished. Hope this helps!

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William
February 17, 2018
Will this spring work with the rinse aid dispenser as well as the detergent dispenser?
For model number 66516334400
PartSelect logo
Hello William, Thanks for your question. We show that it is compatible with the detergent cup specifically. I hope this helps.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11741264
Manufacturer Part Number: WP3368999
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Description
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Dishwasher
Customer Service Representative

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