Part Location Diagram of WP3363394 Whirlpool Direct Drive Water Pump
See part 22 in the diagram
Replacing your Whirlpool Washer Direct Drive Water Pump
( Grid squares measure 1x1 inch )
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Direct Drive Water Pump WP3363394

★★★★★
★★★★★
98 Reviews

Rated by 219 customers 

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 48.76
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS11741239
Manufacturer Part Number WP3363394
Manufactured by Whirlpool
Product Description

Direct Drive Water Pump Specifications

The direct drive drain pump (Whirlpool Direct Drive Washer Pump, Drain Pump, Washer Drain Pump, Water Pump) removes water from the washer during the drain cycle without the use of a belt. The pump is supposed to drain the water from the washer; if the water isn’t draining or if there is a leak, you may have a problem with your pump. You must replace this part if there is a blockage or clog. Although the symptoms may point to a malfunctioning drain pump, there could actually be a problem with one of the connecting hoses. This pump connected directly to the motor, and comes in white plastic. This replacement part features 1 direct drive water pump with 2 ports for water to pass through: a large one and a smaller one.
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Part Videos
Difficulty: Easy | Tools Required: Pliers,Screw drivers
Repair Tip: You may need sandpaper to remove rust from internal parts to install the new pump. The washer will have to be disconnected from the power source and tilted on its back to access this part.

Replacing your Whirlpool Washer Direct Drive Water Pump

Replacing your Whirlpool Washer Direct Drive Water Pump

How to Unclog the Drain Pump

How to Unclog the Drain Pump

How to Unclog the Drain Hose

How to Unclog the Drain Hose

Test If Your Electrical Part is Failing - Multimeter Tool

Test If Your Electrical Part is Failing - Multimeter Tool
Troubleshooting
This part fixes the following symptoms:
Leaking | Will not drain | Leaks water | Will Not Start
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP3363394 replaces these:
AP6008107, 21024, 3348014, 3348015, 3348215, 3352492, 3363394, 62516, 63347, 64076, 8235, WP3363394VP
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 219 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Washer would not drain/spin
Replaced drain pump & then replaced water mixer. This was difficult as I could not find videos to get into my 35 year old Kenmore 80 Series. We had to "wing it." Got it done & now I have cold water & no leak & it drains/spins. The parts were spot on!
Other Parts Used:
Screen Direct Drive Water Pump Water Inlet Valve with Mounting Bracket
  • Bonnie from Shacklefords, VA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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Leaking water from bottom after wash
Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished
Other Parts Used:
Pump Retainer Direct Drive Water Pump
  • Robert from Wildomar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
3 of 4 people found this instruction helpful.
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Leaking pump
I could not make the repair. If you get the pump specified on the shaft that drives the pump, the pump will be broken. I tried to call, nobody answers the phone. I ended up buying a Washing Machine and I'm stuck with a pump I cannot use.
Other Parts Used:
Pump Retainer Direct Drive Water Pump
  • Paul from GARNER, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
  • Philip from DENTON, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Water pump replacement
Job was not as bad as I had thought it would be. This sites instant repairman was a really big help ! I did not take the back off, instead I just put machine on its back and changed out the pump from the bottom. Worked out great and was faster.
  • James from PLEASANTON, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
1 person found this instruction helpful.
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Water pump leaking
Flip washer on its back, Undo/flip the clips/clamps off the water pump, remove the clamps from the hose and remove hoses from water pump, slide the pump off the direct drive, line up the shaft/drive with the new water pump and slide into position and return the clamps to secure water pump in place and reattach water hoses and clamp to the water pump. There should be two hoses going to the water pump, flip washer back upright and run a cycle to make sure the problem has been fixed
  • Marie from WINSTON SALEM, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
1 person found this instruction helpful.
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Washer was leaking from the middle front of the machine
The repair went fine and the U - Tube video was very helpful. However, the putty knife under the front corners to release a spring clip was not accurate to release the console. Our Roper had two philips head screws on each corner of the back of the console that had to be removed to allow the console to slide back and off its clips. Then the housing of the machine (sides and front) was not coming off as described. However, after measuring I determined that the water pump had enough clearance to be removed without the housing of the machine being removed. So, the repair was even simpler than described.
  • Doug from ANN ARBOR, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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pump seal leaking
I shut off the water supply hoses and then disconnected them and also disconnected the power supply cord--next I laid the washer on its back being sure to place a block near the water supply valve so the weight of the washer does not rest on the water valve--next I disconnected the inlet and outlet hoses from the pump--next pop off the two retainer clips on the pump and then remove the pump by sliding off of the motor shaft-----to re- assemble just reverse the procedure and you are done--it is a very easy fix.
  • Vernon from INDEPENDENCE, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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leaking water
laid washer on side, used butter knife to pry off spring clips. there is just enough room to get pump off the shaft .Unhook two hoses then install new pump.
  • chriss from AVILLA, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
1 person found this instruction helpful.
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My washer would occasionally leak water on the floor.
This model is a compact / apartment size washer and the repair was fairly easy. The lid is held on by 2 spring clips on the front and 2 tabs on the rear. I used a screwdriver to pop the top off the clips, removed the screws on the tabs, unplugged the switch and set the top aside. Took out 2 screws (all screws are 5/16" hex head) on the left side panel (facing the front of the machine) and set it to the side. The pump is clearly visible at this point. Tipped the washer and propped it up for easier access. Removed the 2 hose clamps (set a pan underneath first) and the pump is held in place by 2 spring clips. Popped those off and the pump came right out. Put the new pump in, snapped the spring clips on, put the hose clamps back in place, the side panel and the lid. Not at all hard to do. About 30 to 45 minutes and I was doing laundry again.
  • Lary from Broadway, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
1 person found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

72 questions answered by our experts.
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Dean
July 20, 2017
Washer fills with water and spins and washes but doesnt drain. Problem with motor? Pump? Something else?
PartSelect logo
Hi Dean, the symptoms you are experiencing mean you need to replace your direct drive washer pump WP3363394. Please let us know if you have any further question.

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Mel
July 20, 2017
My hubby noticed water leaking from the bottom of our washer so we left it running and peaked under the bottom and it was coming out of the pump (part # WP3363394). Can I be sure that that’s the problem and not a leaky hose or line somewhere since we clearly see the water leaking from the pump?
PartSelect logo
Hi Mel, if you can see water leaking from the pump WP3363394 of your washing machine you should be confident that replacing it is your best plan of action to fix the leak. I hope this helps!

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Lee
July 20, 2017
Changed the pump 2x and both times it gone bad. Second time I paid but first time was covered. Both times tho the pump froze to the motor shaft. How do I stop this from happening replacing it the third time. I had to cut the pump off with a saw last time.
PartSelect logo
Hello Lee, the reason this happens is water is leaking and causing the motor shaft to rust. This will then cause the rust to pile on and expand, sticking the pump to the motor shaft. If you would like to prevent this situation we recommend sanding down the motor shaft until all rust is gone, and then apply grease to the motor shaft. This will prevent rust from coming back and lingering. Best of luck with this repair!

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James
July 24, 2017
Washer fills very slow (no pressure) water just dribbles into tub.
For model number LSW9700PQ2
PartSelect logo
Hi James, That is a great question thank you. I would suggest checking the fill hoses to make sure there is nothing built up and blocking them. Also check the valve where the hose connects to the back of the washer and clean out the screens to make sure there is no blockage there. If everything is clean and clear you may need to replace the water valve part number PS11742194. This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed. If it is not opening properly you might have a slow flow of water. Hope this helps!

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Pete
September 8, 2017
I have a Whirlpool washer and a sock got stuck in the pump. I removed the sock from the pump but it will still not drain. The drum spins fine and the pump visually looks and moves freely with my fingers. Could the sock that jammed the pump have burned out the motor? Is there anyway to test the motor?
For model number 2dlsq7533jq
PartSelect logo
Hi Pete, Thank you for the question, If the tub is spinning then the motor should be fine. Sounds like it may have to replace the pump assembly. The sock could have damaged some internal parts. Hope this helps!

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Signora
August 23, 2017
My washer/combo fills and washes but will not spin or drain. It did have a burning electrical smell before it had problems - the timer perhaps???
For model number LTE5243DQ5
PartSelect logo
Hi Signora, Thank you for your inquiry. It could be your timer, but I would actually have you check your drain pump. It sounds like something may have gotten stuck inside the drain pump and burned up the motor. Good luck, I hope this helps!

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Michelle
September 1, 2017
My Whirlpool washer is leaking from the bottom near the pump while draining. At a quick glance, the hoses look good. There is major rust and corrosion around the front clamp (i can't see the back clamp without tipping it over). And there is moisture around the entire clamp after running a load. Should i assume the pump needs replacing or could the moisture be coming from a source dripping down from above? There is no leaking during fill. Thank you.
For model number LSR8444LQ0
PartSelect logo
Hi Michelle, Thank you for contacting us. It does sound like it is your pump that is the issue, but your water inlet valve is located at the top of your machine. If you wanted to check that part to make sure that it is not the part that is leaking, I could suggest doing that. I hope this helps. Good luck with your repair.

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Duane
September 23, 2017
I have removed both clips and hoses the pump will not come off. Is it just stuck? Am i ok to force or pry off? I want to make sure i can remove old pump before i order new one. Thanks
For model number LBR2121DW0
PartSelect logo
Hello Duane, thank you for contacting us. We have a how to video that shows how to remove and install this part, you can follow the link below, hope this helps! https://www.partselect.com/PS11741239-Whirlpool-WP3363394-Direct-Drive-Water-Pump.htm#RepairVideo

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Mark
October 16, 2019
When washer is in a fast spin it makes a high pitched squealing sound. No grinding noise or other noises just a squeal. Water drains s properly during all cycles.
For model number MHWE300VW12
PartSelect logo
Hello Mark, thank you for your question. We would recommend checking the belt and pulley and the rear tub bearing for wear and tear. If the squealing is coming from the back of the unit these are the parts that might be the issue. If the unit is only making the noise when the drain and fast spin is happening there might be something stuck in the drain pump, and removing it and cleaning it out should fix the issue. I hope this helps!

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Toni
September 28, 2017
My washer keeps showing a code of e1 and f 6. I don't have the manual. Can someone tell me what it means? It will not get rid of the water or ring the clothes out in the finial rinse. It is a Maytag 2000 series front loader.
PartSelect logo
Hello Toni, Thank you for your question. Unfortunately it seems like that error means that you have a motor tachometer error. Which has to do with your main board. You may have to run a diagnostic test. Usually when you take the kickplate off of your machine, there will be a tech sheet inside with that information. You may have to end up replacing your board. Good luck with your repair.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11741239
Manufacturer Part Number: WP3363394
Brand
Model Number
Description
Kenmore
10682872600
Washer - Kenmore Washing Machine Model 106.82872600 (10682872600, 106 82872600) Parts
Kenmore
110088732791
Washer Dryer Combo
Kenmore
11010202000
Washer
Kenmore
11010202001
Washer
Kenmore
1101050299
Washer - Kenmore Washing Machine Model 110.1050299 (1101050299, 110 1050299) Parts
Kenmore
11010502990
Washer
Kenmore
11010502991
Washer
Kenmore
11010852990
Washer
Kenmore
11010852991
Washer
Kenmore
11012202100
Washer
Kenmore
11012502100
Washer
Kenmore
11012852100
Washer
Kenmore
11013202200
Washer
Kenmore
11013212200
Washer
Kenmore
11014102300
Washer
Kenmore
11014112300
Washer
Kenmore
11014202300
Washer
Kenmore
11014212200
Washer
Kenmore
11014222300
Washer
Kenmore
11014502300
Washer
Kenmore
11014852300
Washer
Kenmore
11015732400
Washer
Kenmore
11015842400
Washer - Kenmore Washing Machine
Kenmore
11015852400
Washer
Kenmore
11015862400
Washer
Kenmore
11015864400
Washer
Kenmore
11015942400
Washer
Kenmore
11015942401
Washer
Kenmore
11015944400
Washer
Kenmore
11015944401
Washer
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