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11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-2-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-3-S-Whirlpool-WP3363394-Direct Drive Water Pump https://www.partselect.com/Schematics/Whirlpool/YDVXUGRU.gif

Direct Drive Water Pump

Your Price

$28.33
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11741239
Manufacturer Part Number WP3363394
Manufactured by Whirlpool

This direct drive water pump, also known as washing machine drain pump or washer drain pump, is manufactured for washing machines that do not have belts. This is a genuine Whirlpool part with two ports for water to pass through, a large one and a smaller one, that will need replacing if the washer has a defective pump. Tools needed are slip joint pliers, a flat blade screw driver, and a putty knife. Sandpaper might also be needed to remove rust from internal parts to install the new pump. The washer will have to be disconnected from power and tilted on its back.

This part works with the following brands: Whirlpool, Kenmore, Roper, Estate, KitchenAid, Inglis, Crosley, Maytag.

This part works with the following products: Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Leaking.
  • Will not drain.
  • Pumps but will not spin.
  • Fills and drains at the same time.
  • Noisy.
  • Leaks water.
  • Will not fill with water.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

My hubby noticed water leaking from the bottom of our washer so we left it running and peaked under the bottom and it was coming out of the pump (part # WP3363394). Can I be sure that that’s the problem and not a leaky hose or line somewhere since we clearly see the water leaking from the pump?

Mel
Answer:

Hi Mel, if you can see water leaking from the pump WP3363394 of your washing machine you should be confident that replacing it is your best plan of action to fix the leak. I hope this helps!

7 people found this helpful.
Question:

Washer fills with water and spins and washes but doesnt drain. Problem with motor? Pump? Something else?

Dean
Answer:

Hi Dean, the symptoms you are experiencing mean you need to replace your direct drive washer pump WP3363394. Please let us know if you have any further question.

7 people found this helpful.
Question:

Changed the pump 2x and both times it gone bad. Second time I paid but first time was covered. Both times tho the pump froze to the motor shaft. How do I stop this from happening replacing it the third time. I had to cut the pump off with a saw last time.

Lee
Answer:

Hello Lee, the reason this happens is water is leaking and causing the motor shaft to rust. This will then cause the rust to pile on and expand, sticking the pump to the motor shaft. If you would like to prevent this situation we recommend sanding down the motor shaft until all rust is gone, and then apply grease to the motor shaft. This will prevent rust from coming back and lingering. Best of luck with this repair!

4 people found this helpful.
Question:

Washer fills very slow (no pressure) water just dribbles into tub.

James for model number LSW9700PQ2
Answer:

Hi James, That is a great question thank you. I would suggest checking the fill hoses to make sure there is nothing built up and blocking them. Also check the valve where the hose connects to the back of the washer and clean out the screens to make sure there is no blockage there. If everything is clean and clear you may need to replace the water valve part number PS11742194. This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed. If it is not opening properly you might have a slow flow of water. Hope this helps!

3 people found this helpful.
Question:

My Whirlpool washer is leaking from the bottom near the pump while draining. At a quick glance, the hoses look good. There is major rust and corrosion around the front clamp (i can't see the back clamp without tipping it over). And there is moisture around the entire clamp after running a load. Should i assume the pump needs replacing or could the moisture be coming from a source dripping down from above? There is no leaking during fill. Thank you.

Michelle for model number LSR8444LQ0
Answer:

Hi Michelle, Thank you for contacting us. It does sound like it is your pump that is the issue, but your water inlet valve is located at the top of your machine. If you wanted to check that part to make sure that it is not the part that is leaking, I could suggest doing that. I hope this helps. Good luck with your repair.

2 people found this helpful.
Question:

I have a Whirlpool washer and a sock got stuck in the pump. I removed the sock from the pump but it will still not drain. The drum spins fine and the pump visually looks and moves freely with my fingers. Could the sock that jammed the pump have burned out the motor? Is there anyway to test the motor?

Pete for model number 2dlsq7533jq
Answer:

Hi Pete, Thank you for the question, If the tub is spinning then the motor should be fine. Sounds like it may have to replace the pump assembly. The sock could have damaged some internal parts. Hope this helps!

1 person found this helpful.

Most Recent

Question:

Holes in top portion of the tub are clogged with lint,causing bad odor.

David for model number LSR6132EQ1
Answer:

Hi David, Thank you for the question. There is a filter under the basket you can clean. You will need to remove the inside basket to gain access to it. There is a kit you can use to replace the filter. Inner Tub Filter Plug Kit,PartSelect Number PS334684. Hope this helps!

1 person found this helpful.
Question:

My washer keeps showing a code of e1 and f 6. I don't have the manual. Can someone tell me what it means? It will not get rid of the water or ring the clothes out in the finial rinse. It is a Maytag 2000 series front loader.

Toni
Answer:

Hello Toni, Thank you for your question. Unfortunately it seems like that error means that you have a motor tachometer error. Which has to do with your main board. You may have to run a diagnostic test. Usually when you take the kickplate off of your machine, there will be a tech sheet inside with that information. You may have to end up replacing your board. Good luck with your repair.

1 person found this helpful.
Question:

I have removed both clips and hoses the pump will not come off. Is it just stuck? Am i ok to force or pry off? I want to make sure i can remove old pump before i order new one. Thanks

Duane for model number LBR2121DW0
Answer:

Hello Duane, thank you for contacting us. We have a how to video that shows how to remove and install this part, you can follow the link below, hope this helps! https://www.partselect.com/PS11741239-Whirlpool-WP3363394-Direct-Drive-Water-Pump.htm#RepairVideo

Question:

Kenmore washer/dryer combo. The tub will not fill because all water is leaking inside at the hot/cold water inlet valves. Is there a pump at this connection?

TYRONE for model number CS3259994
Answer:

Hi Tyrone, Thank you for your inquiry. If the washer is not filling with water you will need to check the inlet hoses and screens, the water inlet valve, the lid switch, the selector switch, the water temperature switch, the water level pressure switch and the timer. I hope this helps. Thank you and have a great day!

Question:

Washer fill only part way with water then agitates. My wife has to trick it by turning the knob to start again 2 or 3 times until it is full enough to wash the clothes then the washer runs normally.

Brent for model number 11029822801
Answer:

Hi Brent, Thank you for the question. I suggest replacing the timer. The timer controls most of the operations of the washer: water level, tub filling and emptying, length of cycles, and cycle setting sequences. Also if she can turn the knob to trick it then the it sounds like it is not going through the timer cycles like it should. Hope this helps!

Related Parts: Timer
1 person found this helpful.
Question:

My washer/combo fills and washes but will not spin or drain. It did have a burning electrical smell before it had problems - the timer perhaps???

Signora for model number LTE5243DQ5
Answer:

Hi Signora, Thank you for your inquiry. It could be your timer, but I would actually have you check your drain pump. It sounds like something may have gotten stuck inside the drain pump and burned up the motor. Good luck, I hope this helps!

1 person found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.8 / 5.0, 211 reviews What's this?
76-90 of 211
 

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Dennis from Norcross, GA

Water leak at water pump,where both sides meet.

Had a coworker hold washer tillted back, pop both clips that hold pump in place,with pliers remove clamps from hoses.
install hoses on new pump and install pump on motor with the clips.
It took about 12 minutes to do the whole thing.
It was very easy and fast.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Patrick from St. Clair, MO

The pump was cracked

Simple. Removed two hose clamps, pulled off the hoses, removed the clips that held the pump in place and removed the old pump and then simply did the same thing in reverse to put the new pump in. It was easy and the pump was an exact match.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Romeo from Milpitas, CA

Water leak on the water pump

I press using the plier the spring retainer to removed the two hose from the defective pump.
I used screw driver to removed the two retainer.I pulled the pump away from the shaft of the motor. Replaced with new pump, align to the motor shaft and return back the two retainer. It is easy and its good to have my parts right on time.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Nathan from Oceanside, CA

Pump went bad, direct drive washer

the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: James from East Hanover, NJ

Water leak in front of the machine.

Removed the four screws from the control housing. Disconnect wire to machine housing. Remove the two clips connecting the machine housing to the back. Remove washing machine housing. Pump is located right in front. Disconnect hoses, remove and replace pump, reconnect hoses. Replace the machine housing. This was the hardest part if all trying to reinstall the housing.Once you get the machine housing in place correctly, put everything back together. You just saved about $125 in fifteen minutes.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Chris from Summerville, SC

Leaking pump

Luckily this washer was in the garage and was being made ready to replace an old broken washer. Being able to lay the washer on its side made the job much easier than if it was upright in the laundry closet.

Removal of the old pump was simply a matter of releasing the two clamps holding the input and output hoses and removing the two spring clips holding the pump in place on the motor shaft.

The new pump install required a reversal of the above and took about 3 minutes. It was a very easy and successful repair.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: James from Grethel, KY

The washer was leaking from the water pump underneath the front of the washer.

First, I laid the washer upon its back and removed the two clamps that held the water pump in place.
with wire pliers.
Next I removed the two inlet water hoses from the pump and sat that pump aside. I then placed the new water pump upon the shaft of the washer and secured the two water inlet hoses back on the new pump wth the clamps. I tightened them with the wire pliers slipping the clamp upon the hoses. Lastly , I snapped the two wire clamps that hold the pump in place back in their groves and immediately placed the washer up right .

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Robert from Boulder, CO

Washer pump was leaking from a bad seal.

Kayla tilted the washer backwards so I could get access to the pump from below. all I had to remove was two clips then slid the old pump off the shaft and the new one on-clip it in place.Then clamp the hoses on the new ports and we were done in about ten minutes.This made me feel good in three ways... Did A job with my daughter! Save a lot of cash!! and walk away with a great sense of accomplishment !!! Rob@kayla

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3 of 7 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Vincent from Balwin, MO

The washer developed a leak

I unplugged the washer, put a towel down, leaned it back and held it up with one hand while undoing the clamps with plyers. Pulled the two clamps off, pulled the pump, put the new pump on, reattached the clamps. Most of this with one hand while the other held the washer at an angle.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Christopher from Colorado Springs, CO

Water not draining from tub

1) Disassembled the lid
2) Took the front Panel off (the old water pump was in the bottom left hand corner in plain site).
3) Used flat head screw driver to gentle pry the top and bottom water pump fasterners.
4) Used pliers to remove top hose camp. Note this is where I discovered why everyone says to put the washer on it back. Water came rushing out. Luckily no damage to the motor.
5) Used pliers to remove the bottom hose clamp.
6) Put everything back together Total time <30 minutes.

Unfortunately, the water is still not completely draining. I am now looking at the hoses for obstructions. Any other suggestions?
Thanks

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: charles from keyser, WV

Leak in pump

tilted the unit on it's back. removed clamps and hoses from pump. used screwdriver and pried off 2 hold-down clamps. removed old pump. placed new pump onto shaft. installed hold -down straps. re-installed 2 hoses. stood washer upright, releveled and turned on.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: richard from Hermon, NY

Seal was leaking on the pump

plires took off the two hoses , on clip the two snap clips . pulled out the old pump . put the new one in cliped in the snap clips in & hook the hoses back up

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: John from Palatine, IL

Leaking water pump

Removed the two spring clamps from hoses; removed hoses from pump. Removed spring clips holding pump to motor. Had to pry pump off of motor shaft due to rust on shaft end. Sandpapered rust off of shaft and then lubed same with oil and new pump slid easily onto motor shaft. Re-snapped spring clips to hold pump onto motor and then reinstalled hoses and their spring clamps. Whala, end of story, job well done.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Gerald from Cocoa, FL

Water leaking from under clothes washer

Isolated problem to front section of washer by elevating and adding water. Once I identified the pump as leaking (it was pretty obvious:>)I used a screwdriver to release the snaps that hold the pump to the drive motor. After sliding the pump off of the drive motor I used the pliers I release the clamps on the two hoses. Next I logged on to Partselest.com and ordered a replacement. The item arrived in two days. I placed the pump on the motor first then connected the hoses. It was much easier to slide the hose clamps to the proper position with the pump held secure on the motor.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Kenneth from San Saba, TX

Water on floor

Frist I removed the two water hoses going to the pump. Second releaseed the two clips holding the pump , it came right off the motor shaft.
Third, put the new pump on the shaft, put the clips on last the hoses good to go.

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76-90 of 211

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741239
Manufacturer Part Number: WP3363394
Brand Model Number Description
Kenmore110088732791Washer Dryer Combo
Kenmore11010202000Washer
Kenmore11010202001Washer
Kenmore11010502990Washer
Kenmore11010502991Washer
Kenmore11010852990Washer
Kenmore11010852991Washer
Kenmore11012202100Washer
Kenmore11012502100Washer
Kenmore11012852100Washer
Kenmore11013202200Washer
Kenmore11013212200Washer
Kenmore11014102300Washer
Kenmore11014112300Washer
Kenmore11014202300Washer
Kenmore11014212200Washer
Kenmore11014222300Washer
Kenmore11014502300Washer
Kenmore11014852300Washer
Kenmore11015732400Washer
Kenmore11015842400Washer - Kenmore Washing Machine
Kenmore11015852400Washer
Kenmore11015862400Washer
Kenmore11015864400Washer
Kenmore11015942400Washer
Kenmore11015942401Washer
Kenmore11015944400Washer
Kenmore11015944401Washer
Kenmore11015952400Washer
Kenmore11015952401Washer