Quick Question!

Have you ever purchased from PartSelect.com before?

11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-2-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-3-S-Whirlpool-WP3363394-Direct Drive Water Pump https://www.partselect.com/Schematics/Whirlpool/YDVXUGRU.gif

Direct Drive Water Pump

Your Price

$28.33
Order within the next 9 hrs and your part ships today!
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11741239
Manufacturer Part Number WP3363394
Manufactured by Whirlpool

This direct drive water pump, also known as washing machine drain pump or washer drain pump, is manufactured for washing machines that do not have belts. This is a genuine Whirlpool part with two ports for water to pass through, a large one and a smaller one, that will need replacing if the washer has a defective pump. Tools needed are slip joint pliers, a flat blade screw driver, and a putty knife. Sandpaper might also be needed to remove rust from internal parts to install the new pump. The washer will have to be disconnected from power and tilted on its back.

This part works with the following brands: Whirlpool, Kenmore, Roper, Estate, KitchenAid, Inglis, Crosley, Maytag.

This part works with the following products: Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Leaking.
  • Will not drain.
  • Pumps but will not spin.
  • Fills and drains at the same time.
  • Noisy.
  • Leaks water.
  • Will not fill with water.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

My hubby noticed water leaking from the bottom of our washer so we left it running and peaked under the bottom and it was coming out of the pump (part # WP3363394). Can I be sure that that’s the problem and not a leaky hose or line somewhere since we clearly see the water leaking from the pump?

Mel
Answer:

Hi Mel, if you can see water leaking from the pump WP3363394 of your washing machine you should be confident that replacing it is your best plan of action to fix the leak. I hope this helps!

7 people found this helpful.
Question:

Washer fills with water and spins and washes but doesnt drain. Problem with motor? Pump? Something else?

Dean
Answer:

Hi Dean, the symptoms you are experiencing mean you need to replace your direct drive washer pump WP3363394. Please let us know if you have any further question.

7 people found this helpful.
Question:

Changed the pump 2x and both times it gone bad. Second time I paid but first time was covered. Both times tho the pump froze to the motor shaft. How do I stop this from happening replacing it the third time. I had to cut the pump off with a saw last time.

Lee
Answer:

Hello Lee, the reason this happens is water is leaking and causing the motor shaft to rust. This will then cause the rust to pile on and expand, sticking the pump to the motor shaft. If you would like to prevent this situation we recommend sanding down the motor shaft until all rust is gone, and then apply grease to the motor shaft. This will prevent rust from coming back and lingering. Best of luck with this repair!

4 people found this helpful.
Question:

Washer fills very slow (no pressure) water just dribbles into tub.

James for model number LSW9700PQ2
Answer:

Hi James, That is a great question thank you. I would suggest checking the fill hoses to make sure there is nothing built up and blocking them. Also check the valve where the hose connects to the back of the washer and clean out the screens to make sure there is no blockage there. If everything is clean and clear you may need to replace the water valve part number PS11742194. This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed. If it is not opening properly you might have a slow flow of water. Hope this helps!

2 people found this helpful.

Most Recent

Question:

I have a Whirlpool washer and a sock got stuck in the pump. I removed the sock from the pump but it will still not drain. The drum spins fine and the pump visually looks and moves freely with my fingers. Could the sock that jammed the pump have burned out the motor? Is there anyway to test the motor?

Pete for model number 2dlsq7533jq
Answer:

Hi Pete, Thank you for the question, If the tub is spinning then the motor should be fine. Sounds like it may have to replace the pump assembly. The sock could have damaged some internal parts. Hope this helps!

1 person found this helpful.
Question:

Kenmore washer/dryer combo. The tub will not fill because all water is leaking inside at the hot/cold water inlet valves. Is there a pump at this connection?

TYRONE for model number CS3259994
Answer:

Hi Tyrone, Thank you for your inquiry. If the washer is not filling with water you will need to check the inlet hoses and screens, the water inlet valve, the lid switch, the selector switch, the water temperature switch, the water level pressure switch and the timer. I hope this helps. Thank you and have a great day!

Question:

My Whirlpool washer is leaking from the bottom near the pump while draining. At a quick glance, the hoses look good. There is major rust and corrosion around the front clamp (i can't see the back clamp without tipping it over). And there is moisture around the entire clamp after running a load. Should i assume the pump needs replacing or could the moisture be coming from a source dripping down from above? There is no leaking during fill. Thank you.

Michelle for model number LSR8444LQ0
Answer:

Hi Michelle, Thank you for contacting us. It does sound like it is your pump that is the issue, but your water inlet valve is located at the top of your machine. If you wanted to check that part to make sure that it is not the part that is leaking, I could suggest doing that. I hope this helps. Good luck with your repair.

1 person found this helpful.
Question:

Washer fill only part way with water then agitates. My wife has to trick it by turning the knob to start again 2 or 3 times until it is full enough to wash the clothes then the washer runs normally.

Brent for model number 11029822801
Answer:

Hi Brent, Thank you for the question. I suggest replacing the timer. The timer controls most of the operations of the washer: water level, tub filling and emptying, length of cycles, and cycle setting sequences. Also if she can turn the knob to trick it then the it sounds like it is not going through the timer cycles like it should. Hope this helps!

Related Parts: Timer
1 person found this helpful.
Question:

My washer/combo fills and washes but will not spin or drain. It did have a burning electrical smell before it had problems - the timer perhaps???

Signora for model number LTE5243DQ5
Answer:

Hi Signora, Thank you for your inquiry. It could be your timer, but I would actually have you check your drain pump. It sounds like something may have gotten stuck inside the drain pump and burned up the motor. Good luck, I hope this helps!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.8 / 5.0, 211 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Very Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Robert from Sun City, AZ

Leaky water pump

First unplug washer and turn water off (both hot and cold) You only need to pull washer out away from wall about 1 1/2 feet. Take a putty knife and slide under the front corner of the control panel ( both sides one at a time) lift up corner as you slide putty knife under the corner. After both sides are released on the control panel slide control panel forward( about an inch) to release rear of panel and flip panel over the top. Unplug the lid safety switch then with a screw driver unsnap the cabinet straps one on both sides that were under the control panel. Put screw driver into the spring strap end closest to you and push screw driver back which will release the straps( one on each side). Next tilt the cabinet toward from the back( about 6 ") and lift up about 2 " the cabinet can now be removed. Undue the two hoses on the water pump that is located at the bottom of the washer in the front ( make sure you catch the water from the hoses in a small pan). Undue the two spring clips that hold the pump on. Pull pump straight out (about 1 ") discard old pump and install new one in reverse order. When reinstalling the cabinet there are two stubs on the bottom bracket on the washer that have to put into the slots in the lower front corners of the cabinet ( the hardest part of the whole project is putting the cabinet back on, the trick is what I described above with the slots in the lower front corners. Good luck it very easy to do.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: William from DELANO, MN

We were getting small water spots on floor near front of washer but could not find source of leak

Unfortunately my washer cabinet did not come off as in the video so I had to do repair from underneath. The rest of the repair worked exactly like the video showed. I had a couple of small, sturdy wood boxes about 9" high which I used to brace the washer after tipping it backwards a bit (and unplugging it too). My wife acted as a spotter to be extra safe. The only two things that required the hook tool and mirror were: 1) Working from the bottom my hands were at an awkward angle so I couldn't pop the retainer clips off the pump, but a hook tool (like a screwdriver with a hooked end) popped them off easily, and 2) The other issue was once the new pump was in place I could not locate the slot for the top retainer clip until I could look at it with the telescoping handle mirror, and then I was able to put the clip in by feel. Extremely easy repair, especially with the guidance from the video. Thanks for video help! WH

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: Carl from LANCASTER, OH

Old pump leaked at the shaft

Just removed the old pump with a pair pliers and snapped the new one on. It was a snap

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: patrick from MERCER, TN

Leak water

undone 2 hoses and popped off brackets

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Joaquin from FAYETTEVILLE, TX

Water leak

Used online instructions from this site

Help other customers find the most helpful instructions.

Were these instructions helpful?   

2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: GREG from SAN CARLOS, CA

Washer leaking from bottom

Video was very helpful. Repair was easy. Remove and replace with just hand tools. The hardest part was moving the washer around to tilt it back. Service was great. I picked regular ground shipping and parts showed up the next day.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Wrench (Adjustable)
Customer: teresa from heavener, OK

Leaking water at bottom

got under machine and replaced pump

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Latricia from Crawford, MS

Washer was leaking water

My friend unplugged washer turned off water to it, tilted machine back took off old, put on new. It took him about 5 minutes. Washer is working fine now, no more water leaks!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Ronald from Elberta, AL

I had a slow leak in the front of the washer.

It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools were needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: Clifford from Friendship, NY

Water leaked out from under the machine.

I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Christopher from Sacramento, CA

Water leaking from bottom front of washer

Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: David from Merrimack, NH

The water pump was leaking

The new pump arrived at my door just a few days after it was shipped.

Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: James from East Dubuque, IL

Water was leaking from the washer

I turned the washer on to see if I could determine where it was leaking from. After I figured out that it was the pump that was leaking, I ordered a new pump. I went with next day shipping because at our house, we can't go long without a washer and the cost for the shipping was worth it. Had it installed in 10 minutes, only tool needed was a pliers to remove the hose clamps, piece of cake repair!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Brian from Hereford, AZ

Leaking at pump

First of all, it would have been helpful to have two people take the housing off the frame. One to lift and the other to disconnect the hoses that need to come off the pump and the filler.

Second, THANK YOU to another person that posted about prying the pump from the motor and sanding it to accept the new pump. When I couldn't get the pump off the motor due to rust, I thought both the pump and motor were done. But I worked the pump off the motor shaft (I had to break the old pump, but it was toast anyway) and used a wire brush and sandpaper to clean the shaft. When I got the new pump, it slid on like a champ!

I also used the parts list that came with the washer to make sure I got all the parts back together in the right place. Like I said, I took too much apart and didn't pay attention to what I was doing for later reassembly. Even though the parts list that came with the washer is small and not to scale, it helped me put the thing back together.

I got my part when PartSelect promised and I got help here from the website. I will use this company whenever I need an appliance part.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: John from Cookeville, TN

Lots of water leaking out all over the floor.

This was very easy. I just pushed the retaining clips off of the pump body (one top side, and one on the bottom) with my fingers. Then I used a pair of channel lock pliers to compress and relocate the spring clamps down the two hoses away from the pump body to remove their clamping action. I removed the hoses, then pulled the pump off of the motor shaft. I lined up the motor shaft with the flat spots in the new pump and installed the new pump in the reverse order. This process took about five minutes and was super easy.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741239
Manufacturer Part Number: WP3363394
Brand Model Number Description
Kenmore110088732791Washer Dryer Combo
Kenmore11010202000Washer
Kenmore11010202001Washer
Kenmore11010502990Washer
Kenmore11010502991Washer
Kenmore11010852990Washer
Kenmore11010852991Washer
Kenmore11012202100Washer
Kenmore11012502100Washer
Kenmore11012852100Washer
Kenmore11013202200Washer
Kenmore11013212200Washer
Kenmore11014102300Washer
Kenmore11014112300Washer
Kenmore11014202300Washer
Kenmore11014212200Washer
Kenmore11014222300Washer
Kenmore11014502300Washer
Kenmore11014852300Washer
Kenmore11015732400Washer
Kenmore11015842400Washer - Kenmore Washing Machine
Kenmore11015852400Washer
Kenmore11015862400Washer
Kenmore11015864400Washer
Kenmore11015942400Washer
Kenmore11015942401Washer
Kenmore11015944400Washer
Kenmore11015944401Washer
Kenmore11015952400Washer
Kenmore11015952401Washer