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11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-2-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-3-S-Whirlpool-WP3363394-Direct Drive Water Pump https://www.partselect.com/Schematics/Whirlpool/YDVXUGRU.gif

Direct Drive Water Pump

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$28.33
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PartSelect Number PS11741239
Manufacturer Part Number WP3363394
Manufactured by Whirlpool

This direct drive water pump, also known as washing machine drain pump or washer drain pump, is manufactured for washing machines that do not have belts. This is a genuine Whirlpool part with two ports for water to pass through, a large one and a smaller one, that will need replacing if the washer has a defective pump. Tools needed are slip joint pliers, a flat blade screw driver, and a putty knife. Sandpaper might also be needed to remove rust from internal parts to install the new pump. The washer will have to be disconnected from power and tilted on its back.

This part works with the following brands: Whirlpool, Kenmore, Roper, Estate, KitchenAid, Inglis, Crosley, Maytag.

This part works with the following products: Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Leaking.
  • Will not drain.
  • Pumps but will not spin.
  • Fills and drains at the same time.
  • Noisy.
  • Leaks water.
  • Will not fill with water.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

My hubby noticed water leaking from the bottom of our washer so we left it running and peaked under the bottom and it was coming out of the pump (part # WP3363394). Can I be sure that that’s the problem and not a leaky hose or line somewhere since we clearly see the water leaking from the pump?

Mel
Answer:

Hi Mel, if you can see water leaking from the pump WP3363394 of your washing machine you should be confident that replacing it is your best plan of action to fix the leak. I hope this helps!

8 people found this helpful.
Question:

Washer fills with water and spins and washes but doesnt drain. Problem with motor? Pump? Something else?

Dean
Answer:

Hi Dean, the symptoms you are experiencing mean you need to replace your direct drive washer pump WP3363394. Please let us know if you have any further question.

8 people found this helpful.
Question:

Changed the pump 2x and both times it gone bad. Second time I paid but first time was covered. Both times tho the pump froze to the motor shaft. How do I stop this from happening replacing it the third time. I had to cut the pump off with a saw last time.

Lee
Answer:

Hello Lee, the reason this happens is water is leaking and causing the motor shaft to rust. This will then cause the rust to pile on and expand, sticking the pump to the motor shaft. If you would like to prevent this situation we recommend sanding down the motor shaft until all rust is gone, and then apply grease to the motor shaft. This will prevent rust from coming back and lingering. Best of luck with this repair!

5 people found this helpful.
Question:

Washer fills very slow (no pressure) water just dribbles into tub.

James for model number LSW9700PQ2
Answer:

Hi James, That is a great question thank you. I would suggest checking the fill hoses to make sure there is nothing built up and blocking them. Also check the valve where the hose connects to the back of the washer and clean out the screens to make sure there is no blockage there. If everything is clean and clear you may need to replace the water valve part number PS11742194. This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed. If it is not opening properly you might have a slow flow of water. Hope this helps!

4 people found this helpful.
Question:

My Whirlpool washer is leaking from the bottom near the pump while draining. At a quick glance, the hoses look good. There is major rust and corrosion around the front clamp (i can't see the back clamp without tipping it over). And there is moisture around the entire clamp after running a load. Should i assume the pump needs replacing or could the moisture be coming from a source dripping down from above? There is no leaking during fill. Thank you.

Michelle for model number LSR8444LQ0
Answer:

Hi Michelle, Thank you for contacting us. It does sound like it is your pump that is the issue, but your water inlet valve is located at the top of your machine. If you wanted to check that part to make sure that it is not the part that is leaking, I could suggest doing that. I hope this helps. Good luck with your repair.

2 people found this helpful.
Question:

I have a Whirlpool washer and a sock got stuck in the pump. I removed the sock from the pump but it will still not drain. The drum spins fine and the pump visually looks and moves freely with my fingers. Could the sock that jammed the pump have burned out the motor? Is there anyway to test the motor?

Pete for model number 2dlsq7533jq
Answer:

Hi Pete, Thank you for the question, If the tub is spinning then the motor should be fine. Sounds like it may have to replace the pump assembly. The sock could have damaged some internal parts. Hope this helps!

1 person found this helpful.

Most Recent

Question:

Holes in top portion of the tub are clogged with lint,causing bad odor.

David for model number LSR6132EQ1
Answer:

Hi David, Thank you for the question. There is a filter under the basket you can clean. You will need to remove the inside basket to gain access to it. There is a kit you can use to replace the filter. Inner Tub Filter Plug Kit,PartSelect Number PS334684. Hope this helps!

1 person found this helpful.
Question:

My washer keeps showing a code of e1 and f 6. I don't have the manual. Can someone tell me what it means? It will not get rid of the water or ring the clothes out in the finial rinse. It is a Maytag 2000 series front loader.

Toni
Answer:

Hello Toni, Thank you for your question. Unfortunately it seems like that error means that you have a motor tachometer error. Which has to do with your main board. You may have to run a diagnostic test. Usually when you take the kickplate off of your machine, there will be a tech sheet inside with that information. You may have to end up replacing your board. Good luck with your repair.

1 person found this helpful.
Question:

I have removed both clips and hoses the pump will not come off. Is it just stuck? Am i ok to force or pry off? I want to make sure i can remove old pump before i order new one. Thanks

Duane for model number LBR2121DW0
Answer:

Hello Duane, thank you for contacting us. We have a how to video that shows how to remove and install this part, you can follow the link below, hope this helps! https://www.partselect.com/PS11741239-Whirlpool-WP3363394-Direct-Drive-Water-Pump.htm#RepairVideo

Question:

Kenmore washer/dryer combo. The tub will not fill because all water is leaking inside at the hot/cold water inlet valves. Is there a pump at this connection?

TYRONE for model number CS3259994
Answer:

Hi Tyrone, Thank you for your inquiry. If the washer is not filling with water you will need to check the inlet hoses and screens, the water inlet valve, the lid switch, the selector switch, the water temperature switch, the water level pressure switch and the timer. I hope this helps. Thank you and have a great day!

Question:

Washer fill only part way with water then agitates. My wife has to trick it by turning the knob to start again 2 or 3 times until it is full enough to wash the clothes then the washer runs normally.

Brent for model number 11029822801
Answer:

Hi Brent, Thank you for the question. I suggest replacing the timer. The timer controls most of the operations of the washer: water level, tub filling and emptying, length of cycles, and cycle setting sequences. Also if she can turn the knob to trick it then the it sounds like it is not going through the timer cycles like it should. Hope this helps!

Related Parts: Timer
1 person found this helpful.
Question:

My washer/combo fills and washes but will not spin or drain. It did have a burning electrical smell before it had problems - the timer perhaps???

Signora for model number LTE5243DQ5
Answer:

Hi Signora, Thank you for your inquiry. It could be your timer, but I would actually have you check your drain pump. It sounds like something may have gotten stuck inside the drain pump and burned up the motor. Good luck, I hope this helps!

1 person found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.8 / 5.0, 211 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Randall from Seattle, WA

Replaced leaking water pump

Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.

I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).

I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.

I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!

Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.

Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.

Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Paul from Louisa, KY

Water pump was leaking

I disconnected the washer from the water supply lines.turned the washer on it's back. took two hoses off the water pump.Unsnapped two spring clip's.Took the old pump off and installed the new pump.That is all there was to it.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: James P from Eureka Springs, AR

Pump leaking at shaft

Remove four screws securing control panel from the rear and tilt control panel forward. Unplug wiring harness from door limit switch. Unsnap and remove two S-clamps securing enclosure to back panel. Tilt enclosure slightly forward and remove it from wash machine. Disconnect water hoses and clips securing water pump and remove water pump. Install in reverse order. Caution: inspect water hoses closely. I had a rotten pump intake hose and found out the hard way (water everywhere).

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: James from Altamonte Springs, FL

Water pump was leaking

I pulled out the washer, laid it on it's back, pulled off the two hoses using pliers for the clamps, pulled back two clips, pulled off the pump from the shaft, put the new pump on the shaft, and did the reverse of the above. It was a simple operation and made even more satisfying by the prompt delivery of the part, within 2 days. Thank you for that, and I will use your services in the future if needed.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Pliers
Customer: Darryl from Meridian, MS

Water leak from old pump

I Removed hose clamps and 2 pump clamps. I took the old pump(had a small hole burned in it) off and replaced it with the new pump. I replaced the 2 pump clamps and the hose clamps and it was ready to go.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: JOHN from NEW YORK, NY

Crack on water pump

removed two hose clamps and two metal clips
removed old pump and replaced with new
wish all my plumbing was that easy
order Thursday night got it Monday
great job
I'll be telling everyone that needs parts about you
thanks

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Roger from Ville Platte, LA

Pump was leaking water

After unplugging power and disconnecting water drain hose, I pulled the washer out aprox four feet from the wall and leaned it back against the wall. I then used a lamp at the end of an ext cord to light up below the washer where the water pump was attached and it was easy to remove and replace! I carefully replaced the washer in its original location and reconnected power and drain hose. The job was complete in 15 minutes! Wow!

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers
Customer: Nolasco from San Diego, CA

Water leaks during the spin (drain) cycle.

Unplugged the washing machine. Removed the two philipps screws holding the control panel. Swung it up , disconnected interlock connector, and pried the two clips. Removed the top and cabinet assembly to have easy access to the leaking pump.
Disconnected the two hoses connected to the pump. Used the plier to loosen the hose clamps. Removed the two retainers securing the pump. Removed the old and damaged pump and replaced with the new one. Reinstalled the retainers back on. Reconnected the hoses and clamps. Put the top and cabinet assembly back on. Snapped back the clips and reconnected the interlock connector. Screwed the control panel assembly to the cabinet. Done. Ran the washing machine to check for leaks. Found none.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: David from East Windsor, NJ

Water leaking out of unit. Bad seal and small hole in side

I propped the unit on its side, then I removed the intake and discharge hose with pliers (remember to have a bucket handy for the extra water in the hoses.)
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: M Susan Womack from Hockley, TX

Washer had a leak at the front right corner.

First, we took the pump off and found that it was leaking. Ordered the part on line. The part arrived in four days as scheduled. The small pump was easy to replace with screwdriver and pliars.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Brian from Woodsboro, TX

Seal was leaking on pump

Took two hosses off with pliers and snaped the clips off then pulled pump off of shaft . replaced with new pump. VERY EASY. Thanks Brian

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: james from Roaming Shores, OH

Water was leaking under the washer

It was a simple & quick repair. pulled the washer forward leaving everything connected except for the electric.. simply unplug it. then tipped the washer backwards. with a droplight & a screwdriver and a pair of pliers replaced the old pump by taking off the metal clamps that were bracing the pump plus the clamps for the hose. also is a good idea to have a pan for the extra water that will drain from the old pump.remove & then put on the new pump & add the clamps you removed. it only took about 15 mins & was alot cheaper than to go buy a new washer. everything works great.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Richard from Bridgeton, NJ

Drain pump was leaking

Tilted washer back, pump was right in the front on bottom. Removed two spring clips, pump pulls off. Removed two spring clamps and hoses. Reconnected hoses and spring clamps to new pump, put pump back on, put clips back on, dropped washer, put washer back in place. Done. 10 Minutes, max. My twelve year old son could have done it. Part was less than fifty bucks, and service companies want an additional 150 bucks to do the job. Thanks, PartSelect!!

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Richard from Ballwin, MO

Water leaking from bottom of washer

Removed water supply hoses and took drain hose out of drain. Unplugged electrical cord. Turned washer over to see and reach pump easily. Flipped clips holding water pump. Moved hose clamps back on inlet and outlet hoses. Wiggled hoses off pump. Placed new pump and flipped clips back in place. Wiggled hoses back onto pump ports and replaced clamps to hold. Turned washer upright and reinstalled. Using channel lock pliers to move hose clamps was the hardest part.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Martin from Coolidge, GA

Water pump started leaking water around the seal

Pull Washer out, Flip to the right on it's side. Pop two Metal retaining clips, squeeze hose clamps with pliers. Remove pump, sand shaft with dremil or 80 grit sand paper. Replace with new pump. Easy! Push washer back and attach hoses and power. Done 15 minute repair

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741239
Manufacturer Part Number: WP3363394
Brand Model Number Description
Kenmore110088732791Washer Dryer Combo
Kenmore11010202000Washer
Kenmore11010202001Washer
Kenmore11010502990Washer
Kenmore11010502991Washer
Kenmore11010852990Washer
Kenmore11010852991Washer
Kenmore11012202100Washer
Kenmore11012502100Washer
Kenmore11012852100Washer
Kenmore11013202200Washer
Kenmore11013212200Washer
Kenmore11014102300Washer
Kenmore11014112300Washer
Kenmore11014202300Washer
Kenmore11014212200Washer
Kenmore11014222300Washer
Kenmore11014502300Washer
Kenmore11014852300Washer
Kenmore11015732400Washer
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Kenmore11015852400Washer
Kenmore11015862400Washer
Kenmore11015864400Washer
Kenmore11015942400Washer
Kenmore11015942401Washer
Kenmore11015944400Washer
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