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11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-2-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-3-S-Whirlpool-WP3363394-Direct Drive Water Pump https://www.partselect.com/Schematics/Whirlpool/YDVXUGRU.gif

Direct Drive Water Pump

Your Price

$28.33
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11741239
Manufacturer Part Number WP3363394
Manufactured by Whirlpool

This direct drive water pump, also known as washing machine drain pump or washer drain pump, is manufactured for washing machines that do not have belts. This is a genuine Whirlpool part with two ports for water to pass through, a large one and a smaller one, that will need replacing if the washer has a defective pump. Tools needed are slip joint pliers, a flat blade screw driver, and a putty knife. Sandpaper might also be needed to remove rust from internal parts to install the new pump. The washer will have to be disconnected from power and tilted on its back.

This part works with the following brands: Whirlpool, Kenmore, Roper, Estate, KitchenAid, Inglis, Crosley, Maytag.

This part works with the following products: Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Leaking.
  • Will not drain.
  • Pumps but will not spin.
  • Fills and drains at the same time.
  • Noisy.
  • Leaks water.
  • Will not fill with water.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

My hubby noticed water leaking from the bottom of our washer so we left it running and peaked under the bottom and it was coming out of the pump (part # WP3363394). Can I be sure that that’s the problem and not a leaky hose or line somewhere since we clearly see the water leaking from the pump?

Mel
Answer:

Hi Mel, if you can see water leaking from the pump WP3363394 of your washing machine you should be confident that replacing it is your best plan of action to fix the leak. I hope this helps!

7 people found this helpful.
Question:

Washer fills with water and spins and washes but doesnt drain. Problem with motor? Pump? Something else?

Dean
Answer:

Hi Dean, the symptoms you are experiencing mean you need to replace your direct drive washer pump WP3363394. Please let us know if you have any further question.

6 people found this helpful.
Question:

Changed the pump 2x and both times it gone bad. Second time I paid but first time was covered. Both times tho the pump froze to the motor shaft. How do I stop this from happening replacing it the third time. I had to cut the pump off with a saw last time.

Lee
Answer:

Hello Lee, the reason this happens is water is leaking and causing the motor shaft to rust. This will then cause the rust to pile on and expand, sticking the pump to the motor shaft. If you would like to prevent this situation we recommend sanding down the motor shaft until all rust is gone, and then apply grease to the motor shaft. This will prevent rust from coming back and lingering. Best of luck with this repair!

4 people found this helpful.
Question:

Washer fills very slow (no pressure) water just dribbles into tub.

James for model number LSW9700PQ2
Answer:

Hi James, That is a great question thank you. I would suggest checking the fill hoses to make sure there is nothing built up and blocking them. Also check the valve where the hose connects to the back of the washer and clean out the screens to make sure there is no blockage there. If everything is clean and clear you may need to replace the water valve part number PS11742194. This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed. If it is not opening properly you might have a slow flow of water. Hope this helps!

2 people found this helpful.

Most Recent

Question:

I have a Whirlpool washer and a sock got stuck in the pump. I removed the sock from the pump but it will still not drain. The drum spins fine and the pump visually looks and moves freely with my fingers. Could the sock that jammed the pump have burned out the motor? Is there anyway to test the motor?

Pete for model number 2dlsq7533jq
Answer:

Hi Pete, Thank you for the question, If the tub is spinning then the motor should be fine. Sounds like it may have to replace the pump assembly. The sock could have damaged some internal parts. Hope this helps!

1 person found this helpful.
Question:

Kenmore washer/dryer combo. The tub will not fill because all water is leaking inside at the hot/cold water inlet valves. Is there a pump at this connection?

TYRONE for model number CS3259994
Answer:

Hi Tyrone, Thank you for your inquiry. If the washer is not filling with water you will need to check the inlet hoses and screens, the water inlet valve, the lid switch, the selector switch, the water temperature switch, the water level pressure switch and the timer. I hope this helps. Thank you and have a great day!

Question:

My Whirlpool washer is leaking from the bottom near the pump while draining. At a quick glance, the hoses look good. There is major rust and corrosion around the front clamp (i can't see the back clamp without tipping it over). And there is moisture around the entire clamp after running a load. Should i assume the pump needs replacing or could the moisture be coming from a source dripping down from above? There is no leaking during fill. Thank you.

Michelle for model number LSR8444LQ0
Answer:

Hi Michelle, Thank you for contacting us. It does sound like it is your pump that is the issue, but your water inlet valve is located at the top of your machine. If you wanted to check that part to make sure that it is not the part that is leaking, I could suggest doing that. I hope this helps. Good luck with your repair.

1 person found this helpful.
Question:

Washer fill only part way with water then agitates. My wife has to trick it by turning the knob to start again 2 or 3 times until it is full enough to wash the clothes then the washer runs normally.

Brent for model number 11029822801
Answer:

Hi Brent, Thank you for the question. I suggest replacing the timer. The timer controls most of the operations of the washer: water level, tub filling and emptying, length of cycles, and cycle setting sequences. Also if she can turn the knob to trick it then the it sounds like it is not going through the timer cycles like it should. Hope this helps!

Related Parts: Timer
1 person found this helpful.
Question:

My washer/combo fills and washes but will not spin or drain. It did have a burning electrical smell before it had problems - the timer perhaps???

Signora for model number LTE5243DQ5
Answer:

Hi Signora, Thank you for your inquiry. It could be your timer, but I would actually have you check your drain pump. It sounds like something may have gotten stuck inside the drain pump and burned up the motor. Good luck, I hope this helps!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.8 / 5.0, 211 reviews What's this?
 

3 of 5 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: erik from willimantic, CT

Washer leaked during the filling cycle.

It took me awhile to figure out how to get the shell off the washer frame. (I didn't know about flipping it on its back). Once the moving parts were revealed, the water pump was staring at me with both ports. I turned the machine on and saw that the leak was coming from the pump.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump

I reccommend doing this repair with empty tub.

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2 of 2 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Jessica from Tallahassee, FL

Small leak from pump

Make sure you UNPLUG your washer first. It is also a good idea to remove the water intake hoses from the back to avoid damage to them or the valves.

Getting the outer panels off was the hardest part for me. There are 2 screws on the back of the function panel. You don't have to remove the screws completely, just until they are unscrewed from the bottom base. Then I gently pulled forward and up on the function panel and it flips back exposing the wiring. There is one wire harness plug that needs to be disconnected toward the center of the panel.
There are 2 large metal clips that are removed by pressing a flat head screwdriver into them. Press down and slightly toward the front of the washer and it will release the clip. Be careful, mine popped up and flew behind the washer.
Once the clips are removed you can pull the entire caging of the washer (top, front, right and left side panels as one) away from the machine. This will expose the entire innards of the washer.
In the front at the bottom is the water pump. It is very easily removed. Pinch the clamps around the hoses with a pair of pliers and move them up the hoses. Pull both hoses off the pump.
There are 2 metal clamps holding the pump in place. You can release them using a flat head screwdriver as well. Once free from clamps, the pump can be pulled straight forward to be removed.
Replace the pump with the new one, placing it in the same place and position as the old one. Attach the clamps back on. Mine were really hard to reattach as the tension was really tight.
Then slide the hoses back on and use the pliers to squeeze and slide the clamps back down the hoses to secure them to the pump.
Replace the cage of the machine. On my particular model, the front panel hooks under a metal lip and the side panels rest on them, so it was a challenge getting it back into place by myself in the small area I was working in.
Replace the metal clips on the top using the flat head screwdriver by pulling slightly toward the front of the washer and pressing down.
It was a little scary, I thought I was going to pinch myself.
Then reattach the one wire harness, flip the console back down and secure tightly.
Screw the 2 screws back in on the back of the function panel and your done. Reattach the hoses and plug in your washer.

This was my first washer repair. I did it with some sketchy online instructions for a different model washer. It took forever to get the washer open and was even more frustrating to put it back together. Changing out the pump was simple once I got in there. I saved over $100 in labor by doing this myself and in only took about 45 minutes.
I think I'm ready to open up the dryer and give it a good cleaning.

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3 of 5 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Lisa from Walker, LA

Washing machine leaked

First. I unplugged the washing machine from the electrical source. Then, I unscrewed the two screws in the front and the two screws on the back holding the control panel onto the washer. I lifted the control panel off and let it hang in the back of the washing machine. I unplugged the white plug connecting the control panel from the machine. I used a screw driver to pry the two giant spring like clamps and the cabinet released from the actual washing machine. At the bottom, I found the pump, unclamped the small clamps holding the pump on, pulled it off, installed the new one ( I used pliers to get the hose clamps where they needed to be) and then reversed by steps. Easy as pie and saved me a bunch of money

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3 of 5 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: S. from Kennewick, WA

Pump failed in cloths washer

First, disconnect from power & turning off the water. Then, accessed the part by tipping the unit back enough to work. Remove the hoses by loosening the spring clamps. Here is where things got a bit sticky. The pump motor shaft had corroded enough to make removal of the pump a wrestling match of sub-WWF levels. Once forced off, additional time was spent removing corrosion from the shaft to facilitate fitting the new unit. A little lube was used here. Re-assembly was quick & washer was righted, plugged in and returned to service. It is a simple repair which can, with a little acting ability, be portrayed as a monumental task requiring super-human strength & the wisdom of Solomon. I played the part well enough to merit a huckleberry pie for my effort & sacrifice! Thanks!

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3 of 5 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Richard from Sandy, UT

Water pump leak

I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Jeremiah from Chico, CA

Leaking water on floor, agitator would not agitate

Repairing the agitator was easy.
Removed the upper housing and 1 bolt.
Change the ratcheting mechanism, reinstall, done.

Changing the pump was a bit more involved.
Had to remove the shell.
The old pump was rusted on to the motor
but with the help of some PB Blaster, screwdrivers and a hammer I was able to get it off.

No more leaks on the floor and the clothes actually agitate instead of remaing stationary.

For less than a Plumbers 1 hour of labor I was able to repair it myself and will probably get another 5 years out of this washer. Will it ever die?

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2 of 3 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Robert from Redlands, CA

Water pump on washing machine was leaking

I tipped up the machine and had my wife hold it.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers
Customer: Troy from Montgomery, AL

Leaking water pump, no agitator movement

First I removed the housing to gain access to the water pump. Upon removal of the clamps holding the rubber hoses, I used a shallow pan to collect the water in the system (2-3 cups). Next, a flat tip screw driver was used to pry off the water pump retainer clips, such action permits the pump to be easily withdrawn from the motor shaft. Prior to my parts purchase, I had noticed rubber particles below the transmission which was due to a worn motor coupling. My second service step was to use a socket wrench to loosen the motor retaining clips for motor removal. The coupling was replaced, although the plastic driven "gears" were left in place and not replaced given they were observed in good condition and not easily removed with hand tools. After coupling installation to the transmission, the motor drive was aligned to engage the coupling. Alignment pins for the motor helped with such alignment. The motor retention clips were reinstalled and tightened - important to check the overall alignment here. Next, the rubber hoses to the pump were connected to make the final assembly step back to motor easy. Last the pump was resecured with the clips.

The agitator was repaired by removal of the softener dispenser - pulling and twisting up. Next a deep well socket was used to remove the agitator bolt. The agitator was lifted off easily. Finally, using the instructions provided a new thrust washer was installed, the agitator cam and cam dogs were installed followed by reassembly of the agitator. The agitator bolt was installed and tightened. The cover plate residing inside the softener dispenser was reinstalled, followed by the softener dispenser itself. The new parts are all now installed....last reassemble the outer housing to the washer...everything works great now.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Very Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Vernon from INDEPENDENCE, MO

Pump seal leaking

I shut off the water supply hoses and then disconnected them and also disconnected the power supply cord--next I laid the washer on its back being sure to place a block near the water supply valve so the weight of the washer does not rest on the water valve--next I disconnected the inlet and outlet hoses from the pump--next pop off the two retainer clips on the pump and then remove the pump by sliding off of the motor shaft-----to re- assemble just reverse the procedure and you are done--it is a very easy fix.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools:
Customer: chriss from AVILLA, IN

Leaking water

laid washer on side, used butter knife to pry off spring clips. there is just enough room to get pump off the shaft .Unhook two hoses then install new pump.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: Lary from Broadway, OH

My washer would occasionally leak water on the floor.

This model is a compact / apartment size washer and the repair was fairly easy. The lid is held on by 2 spring clips on the front and 2 tabs on the rear. I used a screwdriver to pop the top off the clips, removed the screws on the tabs, unplugged the switch and set the top aside. Took out 2 screws (all screws are 5/16" hex head) on the left side panel (facing the front of the machine) and set it to the side. The pump is clearly visible at this point. Tipped the washer and propped it up for easier access. Removed the 2 hose clamps (set a pan underneath first) and the pump is held in place by 2 spring clips. Popped those off and the pump came right out. Put the new pump in, snapped the spring clips on, put the hose clamps back in place, the side panel and the lid. Not at all hard to do. About 30 to 45 minutes and I was doing laundry again.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Leon from rockland, MA

Pump was leaking

First I watched the repair video. Then I pulled the power plug and shut the water off. I didn't have all the room available to remove the front and sides of the machine in my narrow hallway so I just slid it away from the wall and leaned it back against the wall and had plenty of room to do the repair lying on my side. $28.00 part and in 20 minutes all done. This is the second time this site saved me time and mucho money. Thank you. Leon B. from Massachusetts

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: James from LIGONIER, IN

Water would drain as it was filling

I followed the you tube instructions. The hardest part was realigning the washer housing on the lower frame.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Frank from Wellington, OH

Clutch was sliping

I took the washer apart with the help of your video and Also used the assembly instructions to install the new parts. Everything fit well and went together very easily. Washer works great now.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Very Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: RAYMOND from ISLESBORO, ME

Water leaking on the floor.

Of course I tried to determine where the leak was from. There wasn't a solid flow of water and was confined to the front. Pulled the washer out and laid it down. Noticed that a metal clip had a little corrosion on it and followed it back to the water pump seal. Removed two hoses and unclipped the pump. That's it. No screws or nuts. Looks like it was expected to fail and was easy to replace. It did last for 20 years though.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741239
Manufacturer Part Number: WP3363394
Brand Model Number Description
Kenmore110088732791Washer Dryer Combo
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