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Tracy
October 23, 2019
The front 2 burners seem to take much longer to heat up to desired temp but the back burners seem to work fine. What could be the problem? Thanks
For model number RF362LXTT0
Hi Tracy,
Thank you for your question. If the front 2 burners are not heating correctly the issue would be the burner switches and you will need to replace them. I hope this helps. Thank you and have a great day!
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Henry
September 6, 2019
My 4 year old stove has 2 large elements and 2 smaller ones. One of the large elements turns red hot all on its own even though the we have set it on low. Does it have its own thermostat that needs replacing ? Why does it do that? How do we fix it?
For model number IVE3230
Hi Henry, the control for that element likely needs to be replaced, part WP3149400 or thermostat and senor part WP3196548. Thank you for your question and good luck with your repair!
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George
February 18, 2019
Four months ago, my left front eye (with accusimmer) quit heating in both modes. A repairman replaced the infinite control switch (p/n wp3149400) and the eye worked until 2 weeks ago when it quit again. I ordered and installed another switch, which did not solve the problem. Is there a thermocouple or fuse that protects only the power to the left front or could it be another issue?
For model number RF388LXKQ0
Hello George, Thank you for the question. Unfortunately it sounds like the element may be defective. When the switch stopped working it could have out a strain on the element. Thank you for your inquiry, good luck with this repair!
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Ginny
November 20, 2017
I have an oven not turning on. The stove top elements work but no heat in the oven at all. Will the safety thermostat (part #wp3196548 manufacturer #) only turn off the oven or does it turn off the stove top as well? If it turns off the stove top at the same time then this will not be the issue.
For model number RF 3020XGW0
Hi Ginny,
Thank you for your inquiry. If the oven is not heating you will need to check both oven heating elements and the oven thermostat. I hope this helps. Thank you and have a great day!
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Irene
December 14, 2017
The hot surface light stays on all the time. We had a repairman diagnose and and while we thought it would be an infinite switch that needed to be replaced, he instead said it was the thermostat sensor for the left front burner. I have looked through countless websites for replacement parts for this model and cannot find any part like that. This part came up when i plugged it into your website. Is this perhaps what the technician was referring to? Or is there a thermostat sensor for each individual burner?
For model number WFE525C0BB0
Hi Irene, Thank you for the question. The sensor for the element is only sold with the element its self. If you look at the element there is a probe that protrudes into the middle of the element, this would be the sensor. Hope this helps!
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Cyrus
January 15, 2018
Oven won't turn on. Says contact service fae0 cooling fan speed to low
For model number WEC530H0DW0
Hi Cyrus,
Thank you for your question. If you are getting the FAE0 error code, then there could be an issue with either the airflow in the oven, the oven cooling fan or the wiring connected to it. To try and fix the issue, turn the circuit breaker off for one minute and then turn it back on. Wait at least one minute to see if the error code comes up again. If it does, you may have to have a repairman come out and see what is causing the issue. I hope this helps. Thank you and have a great day!
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Bert
March 31, 2018
Oven, electric, Whirlpool: Model wfe371lvs0
Purch.: 2/3/12
problem: turned on the oven to 400°; odor noticed then the control panel went blank. tried pushing various touch button but no lights came on. then turned on a surface heating element. the display came back to life. turned the oven on back to 400° but no heat was coming on… and when i turned off the surface element, 10 seconds later the oven display/control went blank..
i tried the broiler as well. had to turn on the surface unit to get power to the display panel. turned on the broiler but no heat generated in the actula coil.
can you tel me what part needs to be replaced?
For model number WFE371LVS0
Hello Bert, Thank you for your inquiry. We would recommend testing the thermal fuse/safety thermostat, and the electronic control board. Also check the wiring as there may be a loose or burnt wire connection. To determine if a wire has burned out, inspect the wires leading to the elements or control board. If a wire is burned out, it will often be visibly burnt. Hope this helps!
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Brian
November 9, 2018
The oven is overheating. Set to 350 degrees and oven heats to 400 degrees or more. Replaced the temp sensor two days ago. Worked for a day.
For model number WFE540H0AS0
Hello Brian, Thank you for the question. The next part to check would be the Safety Thermostat, PartSelect Number PS11740991. If this part is defective it may also burn the Temperature sensor . Hope this helps, good luck with this repair!
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Steve
December 1, 2019
Clock is on but oven only goes to 180 and none of the top burners work
For model number wfe715hoeso
Hello Steve,
Thank you for your question. Our sources suggest replacing the electronic control board under part PS11753212 for your model to fix the issues. Hope this helps!
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Fred
December 18, 2019
Oven says it is 350 degrees on control, but does not bake very fast. Set temperature higher but still does not seem to be hot enough. Bottom element turns red momentarily. Would this be a sensor problem? Or could this be a thermo fuse problem?
For model number 665.95172300
Hello Fred, thank you for your inquiry. If the temperature sensor inside the oven is not working as intended, it can cause the oven to not heat to the correct temperature. I hope this information helps!
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