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11740487-1-S-Whirlpool-WP23748-Retaining Ring
11740487-1-S-Whirlpool-WP23748-Retaining Ring 11740487-2-S-Whirlpool-WP23748-Retaining Ring https://www.partselect.com/Schematics/Maytag/17847.gif

Retaining Ring

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PartSelect Number PS11740487
Manufacturer Part Number WP23748
Manufactured by Whirlpool

The metal retaining ring, which is under an inch long, holds the rear wheels on the axels of the dryer. The main reason why it would need to replaced is if the retaining ring has sprung out of place or is damaged. Some the symptoms could be that your dryer does not tumble, it makes a loud buzzing noise, or if it pumps, but will not spin. The tools needed for this project are a putty knife, 5/16 nut driver, and snap ring pliers. Refer to the installation video and diagram for further instructions and guidance. Customers ranked this replacement project as easy.

This part works with the following brands: Amana, Speed Queen, Maytag, Crosley, Magic Chef, Admiral.

This part works with the following products: Dryer, Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will not agitate.
  • Pumps but will not spin.

Videos For installing this part.

Questions & Answers

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 36 reviews What's this?
31-36 of 36
 

0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Gene from cassopolis, MI

Loud squeeking during use of dryer

when i first heard the noise i thought it was the belt. after changing that i still heard the noise but louder.
so i took off the bottom face plate took off the door and the bracket holding the tumbler then took out the tumbler to see what was wrong.
being a 6' 4" 250lbs it was hard for me to see what was behind the motor. i finally saw that the idler wheel had come half way off of the lever.
I changed the pulley lever, pulley wheel and all the washers. it was fairly simple. and when done the noise was gone. it only costed me about $15 which made me happy cheap fix.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: Carlos from Azusa, CA

Dryer was noisy. Sounded like loud squeaking noise.

Disconnect the dryer from the electrical source. Using a nut driver, first remove the 2 screws of the lower panel and release the panel. Next remove 4 screws of the door panel and then remove the electrical connections to the door (6 wires). Remember to mark the wires prior to removing so you will remember were it plugs back in on reassembly. Remove the door panel. Then remove the 2 screws holding the top of the dryer and tilt the top open about 90 degrees to access the tumbler. Remove the belt by sliding off the tumbler. Remove the tumbler. You will then access the pulley. Using a pair of pliers, remove the retaining ring by pulling upwards. Then remove the washer and the pulley. Replace the parts with the new pulley, washer and retaining ring. This time would be a good time to replace the belt too. Thread the belt through the pulley and over the tumbler. Place the top back and screw in place. Reassemble the door wiring and reattach the door with the 4 screws. Reassemble the lower panel and plug the dryer back into the outlet and test. There should be no more noise if the noise is coming from the pulley and loose belt.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Richard from Houston, TX

Drum rollers were wore out and squeeling

I first removed the screws on the bottom section of the dryer. Then I removed the face/door remembering how the two wires on the dryer were hooked up. After that there are two screws that allow the top to flip up on some megshift hinges. this reveals the drum and the guts of the machine. Reaching under the drum I disconnected the belt by pulling the tension wheel down to release the pressure on the belt. Once that is done you can just pull out the drum. The rollers are on the back wall. You have to remove the lock washers on each wheel (provided you change both((I recommend)). Then the rollers just pull off. Remove the the two screws (1/4 in) . It's just a reversal from there. Always clean up all the lent/debris with a vacuum while your there. It's just a good thing to do. Thats it. good luck

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: mark from hartland, MI

Dryer sounded like a train going down the tracks

removed the front panels, removed the drum, then with with the ring pliers removed the worn out rollers and roller brackets and replaced with new. Vacuumed the inside and replaced the drum and panels.

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0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Customer: Arthur from Lebanon, ME

Noisy

Took apart front of dryer, took out tub, replaced pully wheel, put tub back in with new belt, and put front back on. I would recomend replacing wear pads when doing this type of job.

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20 of 604 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers, Socket set, Wrench set
Customer: Dan from Newfield, NY

Dryer wouldn't rotate the drum.

Removed the screws holding the bottom to the sides (but after taking it all apart, I think I could have done the repair by just taking the front off :-(.
Removed the screws holding the front to the sides. Noted the wiring (three wires go to the front door switch). Removed the wires from the switch (they are quick connects, so no tools necessary). Removed the front. Pull the drum out.
Disconnected the spring from the idler pulley lever. Removed the bolt and nut holding the idler pulley lever assembly to the bottom. (The old pulley had basically frozen in place which caused the belt to break). Put the new washers, wheel assembly and retaining ring on the new idler pulley lever. Bolted it back in place. Connected the spring. Put the new belt around the drum and slid the drum into place. Put the belt around the motor pulley and past the idler wheel (make sure it is on the correct side so this takes up the tension). Put the bottom screws back in. Connected the wires back up to the front. Put the front in place. (Make sure that the drum is properly seated in back so the front goes on and the drum will turn). Put the front screws back on.

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31-36 of 36

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11740487
Manufacturer Part Number: WP23748
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