Heater, Defrost WP2323198

Hi Edwin, Thank you for the question. You will need to test the heater with a Multi Meter. The resistance reading of the defrost heater should be between 21 and 27 ohms of resistance. Hope this helps!

Hello Michael, Thank you for the question. I suggest checking the Defrost Heater, PartSelect Number: PS11740459. The resistance reading of the defrost heater should be between 21 and 27 ohms of resistance. Hope this helps!

Hi Rick, Thank you for your inquiry. Yes, your defrost heater is fine at 23 ohms. I hope this helps. Thank you and have a great day!

Hello Mike, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: defrost heater, defrost thermostat, and the electronic defrost control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

Hi Brandon, Thank you for your question. Yes, this would be the correct part for your appliance. Good luck with your repair.

Hi Joe, Thank you for your question. The part numbers listed under your model number for both the timer and the defrost thermostat are PS11723171 and PS11750673. I hope this helps. Thank you and have a great day!

Hello Parrish, thank you for writing. There is more then one thermostat on this model. If you did not replace or test the Bi-Metal Defrost Thermostat, PartSelect Number: PS11750673 I woudl suggest doing so. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. If that thermostat is the one you replaced, you may have an issue with the control board, PartSelect Number PS897365. I looked up the part and it is listed as No Longer Available/Discontinued. There are no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!

Hello Yvonne, Thanks for your question. The bi-metal defrost thermostat is the most likely solution to your issue. Consider testing it with a multimeter for electrical continuity and replacing it if it shows no continuity. I hope this helps.

Hello David, thank you for contacting us. You model is controlled by a circuit rather than a timer. The manufacturer has discontinued that part and is no longer making it. It would be located behind the control panel for the temperature, it would be 2 small circuit boards with a ribbon connection between them. Good luck with the repair!

Hello Nguyen, Thank you for the question. You can remove the Heater from the appliance to inspect it for damage or test the heater with a multimeter to check the continuity. We hope this helps!