Electronic Control Board WP2321746

Hi Stephanie, Thank you for your question. Try resetting the refrigerator by cutting power to it for approximately 30-45 minutes and then plugging it back in. If this does not resolve the issue, the electronic control board will need to be replaced. The part number listed under your model number for the electronic control board is PS11740442. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

Hello Johnell, Thank you for the question. We suggest testing the Capacitor and the Compressor Start Relay on the Compressor. The start relay boosts the compressor, and then shuts off as soon as the motor gets up to speed. The Capacitor provides the voltage or energy current required to start the compressor and keep it running. We hope this helps!

Hi Don, it is more likely to be the emitter and receiving board part W10757851. The only way to know for sure is to test with a multi-meter. Thank you for your question and good luck with your repair!

Hello Johnell, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!

Hi V, Thank you for your question. If your ice dispenser is not dispensing ice, there are some parts that you will need to check to see which one is causing the issue. You will need to check the ice container, the tub wear pads, and the dispenser control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!