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September 25, 2019
Is there a defrost timer on this unit. And if so where is it at, and do you have such a part thank you.
Hi Scott, I am not seeing a defrost timer for this model, you can double check with the manufacturer but I checked both the manual and parts list. Thank you for your question and good luck with your repair!
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March 6, 2020
Freezer not cold enough
For model number WZF34X16DW00
Thank you for your question. If the freezer is too warm, there are some parts that you will need to check to see which one is causing the issue. You will need to check the defrost heater, the thermistor, the temperature sensor, the evaporator fan motor and fan blade, the condenser fan motor and the electronic control board. You will need to test the parts with a multi-meter. Here is a link to one of our videos on YouTube that you may use as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. For the electronic control board, you will need to check it for signs of damage, wear and burn marks. If it shows any of these signs, you will need to replace it. For more information on how to check these parts, please check under Appliance Repair on our website. The information for some of these parts can be found under both the refrigerator and freezer icons. We hope this helps. Thank you and have a great day.