If your freestanding ice maker is not producing ice properly, the ice cutter grid assembly may need replacing. The cutter grid is located within the main unit of the ice maker and contains thin, heated wires that slice the ice into cubes that are then deposited in the ice bin. If the cutter grid is broken, ice can back up within the ice maker. This part is sold as a complete assembly and is used with freestanding ice makers. Be sure to wear work gloves to protect your hands when completing this repair. This is an OEM part that sources directly from the manufacturer.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Alfredo O - March 15, 2022
Verified Purchase
Great part
Great part worked perfect
★★★★★
★★★★★
Phillip W - January 9, 2022
Verified Purchase
Perfect!!!!!
Everything was perfect!!! Why..........
1 - The order was easy to complete.
2 - The high quality part arrived in a few days.
3 - I used a YouTube video to show me how to install the cutter grid.
4 - Everything works to perfection
Perfect!!!!
★★★★★
★★★★★
Jan R - February 5, 2021
Verified Purchase
Fast Delivery for Ice Maker Part
We didn't think we would miss our ten-year-old under the counter ice maker, but we did. I ordered the part that we needed, and it arrived very quickly. We hired a professional appliance repair tech to install it. Within an hour, we had ice!!!!! So glad we decided to repair it and very pleased that the part was still available!!!!
★★★★★
★★★★★
Kelle C - January 23, 2019
Verified Purchase
like new
ice make works like new
★★★★★
★★★★★
Michael B - October 2, 2018
Verified Purchase
worked great as usual
everything was seemless
★★★★★
★★★★★
Michael B - August 7, 2018
Verified Purchase
Partselect delivered the part on time and for the price quoted online.
Part was easy to remove and reinstall,
★★★★★
★★★★★
David S - July 5, 2018
Verified Purchase
Broken wires - ice cutter
New ice cutter arrived promptly and fit perfectly. A breeze to install
★★★★★
★★★★★
Randy G - July 3, 2018
Verified Purchase
Just what I needed.
Got it installed and I’ve mak works like a charm.
★★★★★
★★★★★
Bonnie P - June 19, 2018
Verified Purchase
Happy to have ice again
The picture online was perfect and the came quickly and fit. Yeah ice again
★★★★★
★★★★★
Mark D - January 24, 2018
Verified Purchase
Part came quick
Part was delivered quickly and with instructions sent online! very easy to install. Will shop with Part Select again.
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Customer Repair Stories
Average Repair Rating: 2.8 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Replace the ice cutter grid.
The real difficulty is removing the screws. Even with a nut driver the space available makes them difficult to remove. I went to the hardware store and replaced the screws with screwdriver slots for re-installation.
Replaced the assy. But, I would have been happier if you sold just the wires. I could have replaced the wires at a much lower cost and may have taken less than an hour to replace the wires.Still happy - the ice maker works.
Tony from HOUSTON, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
5 of 5 peoplefound this instruction helpful.
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Broken ice cutter grid
Unplugged the unit. Removed 2 screws to remove front cover to access the cutter grid.removed 2 screws to the cutter grid, unsnapped power connector and removed broken grid. Slid new grid in place, reconnected power connector, replaced screws, plugged in ice maker and slid back in place. Very easy!!!
John from NORMAN, OK
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
2 of 4 peoplefound this instruction helpful.
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Cutter on Ice Maker failed and needed to be replaced
I completely broke down the unit cleaning or replacing any part with rust. The replacement grid assembly (cutter) came from partselect within days of ordering. I was able reassemble the unit with the new grid assemble. Now have fresh ice. Thanks Partselect... you made this do-it-your-selfer very HAPPY! My wife cannot beleive I got th
... Read moree unit back together.
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Thomas from Powell, OH
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver
4 of 9 peoplefound this instruction helpful.
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Grid Assembly had a broken wire and would not separate the ice sheets into cubes
I removed the 2 screws on each side of the grid and disconnected the electrical plugs attached to the grid. I slid the broken unit out. I then carefully slid the new unit in making sure not to pinch any of the electrical wires. I replaced the mounting screws, plugged the 3 connectors back into place and turned the ice maker back on. I ha
... Read mored ice cubes within a couple of hours
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Brad from Bakersfield, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
33 of 37 peoplefound this instruction helpful.
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replaced defective parts
had to have a strong box on the floor to support the double oven when removed. lot's of screws and wires to contend with.
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5 questions answered by our experts.
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Stephen
May 3, 2019
What voltage should be delivered to cutting wires? Also, what should the resistance be on this part?
For model number Kuic15ntrs1
Hello Stephen, Thank you for the question. The voltage to the grid should be 9.4Vac. The grid cutter should read closed for continuity. Very sorry but we do not list the resistance for this grid. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!
4 people found this helpful.
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Jayme
June 27, 2019
Will the kuic15lnxs0. Work
For model number KUIC15NLXS
Hello Jayme, thank you for your question. The cutter grid PartSelect Number: PS11740334 is the compatible replacement unit for your model. I hope this helps!
2 people found this helpful.
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Massimiliano
June 28, 2021
My ice maker is making ice slowly (a separate problem), but when the slab move onto the grid, it is taking a long time for grid to cut the cubes. In some cases, the next sheet will move onto the grid before the previous is finished. So, it seems to be cutting the cube, but slower than normal. Any thoughts on how to diagnose/repair?
Thanks,
Max
For model number KUIS18NNJB8
Hello Massimiliano, Thank you for the question. We suggest testing the Evaporator Thermistor. At room temperature the resistance should be 10,200 to 12,600 ohms resistance. To get a more accurate reading you will need to place the thermistor in ice water for approximately 5 minutes. At 32 degrees Fahrenheit, the reading should be 30,200 to 37,000 ohms resistance and at 0 degrees Fahrenheit the reading should be 81,000 to 99,000 ohms resistance. Hope this helps!
Ice maker hardly making ice despite 2 cleaning cycles and lots of troubleshooting. It seems that the ice slab doesn't slide fully on to cutter grid and then the water runs over the slab and into the ice tank. Do i need a new cutter grid assembly, or what do you suggest?
For model number KUIA15NRHS8
Hi Sam, thank you for your question. You may need a new assembly. You may also want to double check that your water inlet valve is running correctly as well. If those parts are fine then it might actually be your control that is the issue. I hope that helps. Good luck with your repair.
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Bobby
December 11, 2021
I noticed a piece of the wire cutter is broke in a spot. The ice maker has basically quit making ice. I’m guessing the brake in the wire cutter is the cause? Do I need an entirely new grid cutter assembly or just a new wire cutter? Thanks!
For model number KUIS18NNTS1
Hello Bobby, Thank you for the question. The individual Ice Cutting Grid Wire can be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
