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★★★★★
★★★★★
Bobby W - October 23, 2019
Verified Purchase
Easy to change
This fixed the problem machine making great ice now.
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Larry
December 10, 2018
Ice cutter not worming up. Could this be thermo or transformer?
For model number kitchenaid kuis18nnts1
Hello Larry, thank you for your question. Chances are the heater wires that are part of the cutting grid have failed or are broken. he cutter grid is located within the main unit of the ice maker, and contains thin, heated wires that slice the ice into cubes that are then deposited in the ice bin. If the cutter isn't warming up to cut the ice into cubes the cutter should be replaced. I hope this helps!
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Schipp
September 3, 2019
Unit will not stop making ice. What part shuts the production off and how can i check or replace?
For model number KUIS18NNTS0
Hello Schipp, Thank you for the question. I suggest testing the Ice Maker Bin Thermostat, PartSelect Number PS11740332. At room temperature the resistance should be 10,200 to 12,600 ohms resistance. To get a more accurate reading you will need to place the thermistor in ice water for approximately 5 minutes. At 32 degrees Fahrenheit, the reading should be 30,200 to 37,000 ohms resistance and at 0 degrees Fahrenheit the reading should be 81,000 to 99,000 ohms resistance. Hope this helps!
Hello Cathy, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Mike
November 24, 2022
Ice slab is forming be won’t slide down for harvesting. I get an error code with the on/off light and fast ice light flashing
For model number Whirlpool GI15NDXZB1 ice maker
Hello Mike, thank you for contacting us. We would recommend checking the transformer, part number PS11755510. It supplies power to the ice maker pump and display panel lights. If this does not help, the issue is probably related to the pump, part number PS16555297, and the control board, part number PS12346592. Please reach out to customer service if you need help placing an order. Glad to be of help!
My ice maker makes too much ice and leaks onto the floor. What controls ice production, the bin thermostat or the ice control thermister?
For model number kuic15nlts0
Hi Ramses, thank you for reaching out. Based on our understanding of the issue, we would suggest that you check the bin thermostat, part number PS11755741, and replace it if necessary. We hope this solves your problem!
My ice machine began with not a bin full of water overflowing outside the ice maker bin and not draining. We blew out all drains, performed multiple cleaning cycles and thoroughly cleaned complete machine. The ice machine appeared to be working except it appears and sounds as if the water is not going up to the evaporator or slide to freeze. We have changed the recirculating pump as well as the pump and still water is not making it to the evaporator or slide to freeze. Condenser is working and cooling.
Could this now be the evaporator thermistor? I am tired of ordering replacement parts. Please help.
For model number KUIC15NRTS1
Hello Christy, thank you for your inquiry. We would recommend checking the water inlet valve. If it is fine, you may need to replace the water level sensor, part number PS11756166. Good luck with your repair!
