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Replacing your Whirlpool Refrigerator Heater, Defrost play video
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Heater, Defrost

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PartSelect Number PS11739991
Manufacturer Part Number WP2263749
Manufactured by Whirlpool
Product Description

Heater, Defrost Specifications

The defrost heater is similar to the burners on an electric stove. It's located just beneath the cooling coils, which are concealed behind a panel in the freezer compartment. The heater gets hot. And, because it's close to the cooling coils, any ice or frost build-up melts.
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Troubleshooting
This part fixes the following symptoms:
Fridge too warm | Freezer not defrosting
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Roper, Kenmore, Estate.
Part# WP2263749 replaces these:
AP6006902, 2166031, 2176942, 2263749
Questions and Answers

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3 questions answered by our experts.
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    Terry Sanders
    December 6, 2017
    Frezzer frezzes up and fridge doesn't get cold. I removed the defrost heater element and checked continuity and it read 30. Is that the problem?
    For model number ET8GTMXKQ00
    Hi Terry, Thank you for your question. There are some parts that you will need to check to see which one is causing the issue. You will need to check the capacitor, the push-on-start relay, the evaporator fan motor, the fan blade, the bi-metal defrost thermostat, the defrost heater, the refrigerator defrost board, the temperature control board, the fresh food door gasket and the relay start combination. I hope this helps. Thank you and have a great day!

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    Bob
    May 29, 2019
    The back of my freezer gets frozen and causes frost build up in the freezer as well as blocks the air vents to the fridge. Defrost timer replaced, and the unit does cycle on and off. If the defrost heater does not resolve it what else could it be? Evap motor, fan, cap, relays all appear in order.
    For model number RT14DKXKQ01
    Hello Bob, Thank you for the question. I suggest testing the Defrost Thermostat, PartSelect Number PS11739158. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

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    John
    May 31, 2019
    Does this part only come on if the freezer is below a certain temperature? E.G., if i have a fully defrosted fridge, and move my defrost timer so that the compressor kicks off and the defrost cycle should kick on, should this heater immediately begin transferring heat? Or does there need to be ice conditions present?
    For model number RT14DKXKQ01
    Hello John, thank you for writing. The Defrost Heater heats the Evaporator Coil for short periods of time to melt the frost that has formed on it. The Defrost Timer controls whether either the Compressor or Defrost Heater are on, but ensuring that they are not both on at the same time. We hope this answers your question.

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      Part Videos

      Replacing your Whirlpool Refrigerator Heater, Defrost

      Replacing your Whirlpool Refrigerator Heater, Defrost play video
      Customer Repair Stories
       Average Repair Rating: 3.4 / 5.0, 2 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        Freezer wasen't cooling refrigerator
        Removed the old defrost heater screws and connected the new one. I have 46 apartment units here and have had about 15 defrost heater's replaced by service repair person at a very expensive cost. To my surprise it was extremly easy and a lot less in cost.
        • Joann from ATCHISON, KS
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        33 of 42 people found this instruction helpful.
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        Fridge wont defrost
        Freezer freezes and wont defrost. Ice clogs up the coils and the fridge gets hot. Repairman said it was the timer so I replaced that and it didnt fix it. Ordered defrost heater and installed and it is still not fixed. 150$ so far. Should have thrown it away like the repairman suggested.
        • james from Mcdonough, GA
        • Difficulty Level:
          Very Difficult
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Nutdriver
        21 of 39 people found this instruction helpful.
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          Customer Reviews
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          3 Reviews
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11739991
              Manufacturer Part Number: WP2263749
              Brand
              Model Number
              Description
              Kenmore
              10631400200
              Refrigerator
              Kenmore
              10631402200
              Refrigerator
              Kenmore
              10631404200
              Refrigerator
              Kenmore
              10631409200
              Refrigerator
              Kenmore
              10631410200
              Refrigerator
              Kenmore
              10631412200
              Refrigerator
              Kenmore
              10631414200
              Refrigerator
              Kenmore
              10631419200
              Refrigerator
              Kenmore
              10632842010
              Refrigerator
              Kenmore
              10632852010
              Refrigerator
              Kenmore
              10632852011
              Refrigerator
              Kenmore
              10632853010
              Refrigerator
              Kenmore
              10632853011
              Refrigerator
              Kenmore
              10632862010
              Refrigerator
              Kenmore
              10632862011
              Refrigerator
              Kenmore
              10632863010
              Refrigerator
              Kenmore
              10632863011
              Refrigerator
              Kenmore
              10632872010
              Refrigerator
              Kenmore
              10632873010
              Refrigerator
              Kenmore
              10632882010
              Refrigerator
              Kenmore
              10632883010
              Refrigerator
              Kenmore
              10632889010
              Refrigerator
              Kenmore
              10639420990
              Refrigerator
              Kenmore
              10639422990
              Refrigerator
              Kenmore
              10639424990
              Refrigerator
              Kenmore
              10639427990
              Refrigerator
              Kenmore
              10639430990
              Refrigerator
              Kenmore
              10639432990
              Refrigerator
              Kenmore
              10639434990
              Refrigerator
              Kenmore
              10639437990
              Refrigerator

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