Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Shery
September 17, 2017
My refrigerator is not dispensing ice. It's making ice, just not dispensing. When I press the pad on the door to dispense the ice, I can hear the motor running but nothing is coming out...crushed or cube. no ice is stuck anywhere. is the coupling the problem? it does not look to be broken (haven't taken it out.)
For model number GS6NBEXRS00
Hi Shery,
Thank you for the question. I suggest removing the bin and maybe taking it apart to see if there is something broken inside. It sounds like the Auger may not be turning and pushing the ice out. Check to make sure the auger is secure and if so try looking inside the ice bin to see if anything broke or became lose.
Hope this helps!
6 people found this helpful.
Was this helpful?
Thank you for voting!
Charles
September 18, 2019
Makes ice but will not dispense ice with ice falpper
For model number ED2FHAXSBOO
Hello Charles, thank you for writing. This could be due to a faulty Ice Door, part number PS11723180 for your model. You may also want to consider this Ice Bin Coupling, part number PS11739762 as the cause. Good luck with your repair!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Tim
August 19, 2019
The plastic gear on the bottom of the removeable bucket that couples with the metal coupling is worn out...where do if find this part?
Hello Tim, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Ken
29 days ago
Does part. WP2220457 coupling fit this Kenmore model ?
For model number 10658919800
Hello Ken, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX11739143. Thank you for your inquiry, good luck with this repair!
Is there a coupling that will work for my Kenmore elite refridgerator?
For model number 10651162210
Hi Betty,
Thank you for your question. There is a coupling listed for the ice dispenser. The part number listed under your model number for the coupling is FIX11739763. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
The bin coupler broke in half
When I inspected the ice bin I noticed the bin coupler was in half. So I ordered the part. I removed the screw that held in the old part. I saved the two washers. Simply following the diagram on the website made reassembly a piece of cake. It is obvious which piece is the coupling as only it can fit the other coupling. I put the screw back in and it was done.
Remove ice maker from freezer, place on its side on table. Remove single screw securing coupling from shaft without removing shaft from housing. Remove old coupling, and attach new coupling using single screw.
This is a great time to completely clean the Ice maker bin and crusher unit.
Stephen from Oregon City, OR
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
10 of 11 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice maker gear broke into pieces
It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks.
J. Keith Miller
Joseph Keith from High Point, NC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
7 of 7 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Broken ice bin coupling
Online parts detail made identifiying the correct part very easy. $10 fix instead of a $150 service call. Once the right part was identified, fixing it was very easy.
Bradley from Woodstock, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
7 of 11 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
broken part
this site is invaluable - we searched and came upon it and the schematics for the model of fridge we have allowed us to identify exactly the part that we needed to replace. It was terrific - great site.
Steve from San Jose, CA
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice would not exit the ice bin
It was so easy. I had no idea. My husband and I were directed to your site and we ordered the part with scepticism but with hope that it would solve the problem. As soon as it came in, my husband installed it in five minutes. It was working immediately. Thank you.
Lourdes from Pembroke Pines, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
3 of 4 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
ice wouldn't come out
1. Tried to unscrew the bolt that held the broken coupling. 2. Had to have daughter hold on the plastic spinner on the other side so that the bolt would unscrew and not make the whole mechanism spin. 3. Screw came out. 4. Put coupling in place. 5. Put screw back in and tightened everything up. Really easy, once the screw actually began coming out.
glen from Eugene, OR
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
3 of 4 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
In the door ice maker coupling was broken, therefore, it would not dispense ice.
Ordered the parts, three days later they arrived. Put the coupling and the washer in place and screwed the dispenser back in place. Oh yeah, also installed the new filter that I ordered. Piece of cake.
The only real difficultly I had replacing the ice door was getting the exterior trim off the freezer door. You have to push down on the bottom of the trim to release the tabs that hold it in place. After removal of the trim, the rest of the repair is pretty straight forward. The ice door kit solved the problem!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Robert B - September 18, 2022
Verified Purchase
solved problem
solved problem
★★★★★
★★★★★
Dennis M - May 26, 2022
Verified Purchase
Fast service, part worked perfectly
See title
★★★★★
★★★★★
Brian S - September 5, 2021
Verified Purchase
Ice bin coupling
Was a perfect fit, just what I needed.
★★★★★
★★★★★
Raymond S - September 3, 2021
Verified Purchase
Right part, sloooow delivery
One star for having the part available and one star for it fixing my issue. These small parts are unbelievably expensive for what they are and the delivery snafu had me waiting 10 days for a simple part. For those reasons, no further stars can be awarded.
★★★★★
★★★★★
Terry P - July 17, 2021
Verified Purchase
worked great
great item
★★★★★
★★★★★
Viola L - November 25, 2020
Verified Purchase
Awesome repair, quick and easy.
Ice machine was up and running in minutes. very short minutes.
★★★★★
★★★★★
John A - October 29, 2020
Verified Purchase
Easy install
Quick fix. Replacement is straight forward and utube video is available.
★★★★★
★★★★★
Cindy P - September 27, 2019
Verified Purchase
Easy repair
The part was perfect and arrived in a timely manner. Great service! I will highly recommend them to others.
★★★★★
★★★★★
Juan I - January 21, 2019
Verified Purchase
Easy repair - worked great!
The part and the instruction video resulted in a quick and easy repair.
Thanks PartSelect! Great service.
With our Fix app model plate image recognition technology, we'll recommend the parts guaranteed to fit your appliance. Simply snap a photo, and we'll take care of the rest.
"I love love love this app. It's so nice to have useful information (receipts, manuals, parts lists, warranty info, pictures, etc.) on all of my household appliances and devices in one place."
You added to your cart
✖
$
Qty:
Total item(s) in cart:
Order Subtotal
$
*Taxes and shipping will be applied during checkout
