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See part 16 in the diagram
Replacing your Kenmore Refrigerator Ice Bin Coupling play video
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Ice Bin Coupling

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11 Reviews

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS11739762
Manufacturer Part Number WP2220457
Manufactured by Whirlpool
Product Description

Ice Bin Coupling Specifications

This part is located at the bottom of the ice bucket.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Kenmore, KitchenAid, Whirlpool, Maytag.
Part# WP2220457 replaces these:
AP6006686, 2198604, 2220457
Questions and Answers

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3 questions answered by our experts.
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    Shery
    September 17, 2017
    My refrigerator is not dispensing ice. It's making ice, just not dispensing. When I press the pad on the door to dispense the ice, I can hear the motor running but nothing is coming out...crushed or cube. no ice is stuck anywhere. is the coupling the problem? it does not look to be broken (haven't taken it out.)
    For model number GS6NBEXRS00
    Hi Shery, Thank you for the question. I suggest removing the bin and maybe taking it apart to see if there is something broken inside. It sounds like the Auger may not be turning and pushing the ice out. Check to make sure the auger is secure and if so try looking inside the ice bin to see if anything broke or became lose. Hope this helps!

    6 people found this helpful.

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    Charles
    September 18, 2019
    Makes ice but will not dispense ice with ice falpper
    For model number ED2FHAXSBOO
    Hello Charles, thank you for writing. This could be due to a faulty Ice Door, part number PS11723180 for your model. You may also want to consider this Ice Bin Coupling, part number PS11739762 as the cause. Good luck with your repair!

    2 people found this helpful.

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    Tim
    August 19, 2019
    The plastic gear on the bottom of the removeable bucket that couples with the metal coupling is worn out...where do if find this part?
    Hello Tim, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

    1 person found this helpful.

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      Part Videos

      Replacing your Kenmore Refrigerator Ice Bin Coupling

      Replacing your Kenmore Refrigerator Ice Bin Coupling play video
      Customer Repair Stories
       Average Repair Rating: 4.7 / 5.0, 31 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      The bin coupler broke in half
      When I inspected the ice bin I noticed the bin coupler was in half. So I ordered the part. I removed the screw that held in the old part. I saved the two washers. Simply following the diagram on the website made reassembly a piece of cake. It is obvious which piece is the coupling as only it can fit the other coupling. I put the screw back in and it was done.
      Other Parts Used:
      Washer, Coupling
      • Dan from Huntington Beach, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      55 of 62 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Ice machine wouldn't dispense ice from the door.
      Removed the broken coupling with the new one from your store. It took less than 10 minutes. The video you provided on the website was very helpful.
      Other Parts Used:
      Coupling
      • Linda from Jackson, MS
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      18 of 24 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Ice bin coupling cogs broke off
      Remove ice maker from freezer, place on its side on table. Remove single screw securing coupling from shaft without removing shaft from housing. Remove old coupling, and attach new coupling using single screw.

      This is a great time to completely clean the Ice maker bin and crusher unit.
      • Stephen from Oregon City, OR
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      9 of 10 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Ice maker gear broke into pieces
      It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks.

      J. Keith Miller
      • Joseph Keith from High Point, NC
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      7 of 7 people found this instruction helpful.
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      Broken ice bin coupling
      Online parts detail made identifiying the correct part very easy. $10 fix instead of a $150 service call. Once the right part was identified, fixing it was very easy.
      • Bradley from Woodstock, MD
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      7 of 11 people found this instruction helpful.
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      broken part
      this site is invaluable - we searched and came upon it and the schematics for the model of fridge we have allowed us to identify exactly the part that we needed to replace. It was terrific - great site.
      • Steve from San Jose, CA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      3 of 4 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Ice would not exit the ice bin
      It was so easy. I had no idea. My husband and I were directed to your site and we ordered the part with scepticism but with hope that it would solve the problem. As soon as it came in, my husband installed it in five minutes. It was working immediately. Thank you.
      • Lourdes from Pembroke Pines, FL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Pliers
      3 of 4 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      ice wouldn't come out
      1. Tried to unscrew the bolt that held the broken coupling.
      2. Had to have daughter hold on the plastic spinner on the other side so that the bolt would unscrew and not make the whole mechanism spin.
      3. Screw came out.
      4. Put coupling in place.
      5. Put screw back in and tightened everything up.
      Really easy, once the screw actually began coming out.
      • glen from Eugene, OR
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers, Socket set
      3 of 4 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      In the door ice maker coupling was broken, therefore, it would not dispense ice.
      Ordered the parts, three days later they arrived. Put the coupling and the washer in place and screwed the dispenser back in place. Oh yeah, also installed the new filter that I ordered. Piece of cake.
      Other Parts Used:
      Water Filter Washer, Plain
      • Tina from Lawrenceburg, IN
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      3 of 4 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Frost build-up in freezer at ice door opening
      The only real difficultly I had replacing the ice door was getting the exterior trim off the freezer door. You have to push down on the bottom of the trim to release the tabs that hold it in place. After removal of the trim, the rest of the repair is pretty straight forward.
      The ice door kit solved the problem!
      • Gary from Austin, TX
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers
      3 of 6 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      11 Reviews
      4.6
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        9
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        1
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS11739762
      Manufacturer Part Number: WP2220457
      Brand
      Model Number
      Description
      Kenmore
      10641522500
      Refrigerator
      Kenmore
      10641523500
      Refrigerator
      Kenmore
      10641524500
      Refrigerator
      Kenmore
      10641529500
      Refrigerator
      Kenmore
      10644022600
      Refrigerator
      Kenmore
      10644023600
      Refrigerator
      Kenmore
      10644024600
      Refrigerator
      Kenmore
      10644029600
      Refrigerator
      Kenmore
      10644032600
      Refrigerator
      Kenmore
      10644033600
      Refrigerator
      Kenmore
      10644034600
      Refrigerator
      Kenmore
      10644039600
      Refrigerator
      Kenmore
      10644102300
      Refrigerator
      Kenmore
      10644103300
      Refrigerator
      Kenmore
      10644109300
      Refrigerator
      Kenmore
      10644322400
      Refrigerator
      Kenmore
      10644323400
      Refrigerator
      Kenmore
      10644324400
      Refrigerator
      Kenmore
      10644329400
      Refrigerator
      Kenmore
      10644422600
      Refrigerator
      Kenmore
      10644423600
      Refrigerator
      Kenmore
      10644424600
      Refrigerator
      Kenmore
      10644429600
      Refrigerator
      Kenmore
      10644432600
      Refrigerator
      Kenmore
      10644433600
      Refrigerator
      Kenmore
      10644434600
      Refrigerator
      Kenmore
      10644439600
      Refrigerator
      Kenmore
      10650442900
      Refrigerator
      Kenmore
      10650442901
      Refrigerator
      Kenmore
      10650442902
      Refrigerator

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