Average Repair Rating: 3.9 / 5.0, 1 reviews.
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door was locked
first i took the dispenser out for the soap, bleach , softerner. then took the four screws out of the inner front, panel at the opening removed it then, it had to 5/16 bolts at the top, to release the top of washer flip the lid open, and removed the latch assembly removed the three wires for the motors and put it back , as same as taking
... Read moreit apart. here's a hint,, if you need to open door there is a plastic line in the soap tray under it, pull , it will release the lock, mine was green color like weed eater line , it helps alot to have it open, thanks
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3 questions answered by our experts.
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Harold
October 24, 2019
Maytag Neptune washer. Does the door lock have a built in electrical connector for a safety switch ??
Thanks!
For model number MAH5500BWW
Hi Harold,
Thank you for your question. Yes, this door lock would have safety switch. I hope this helps. Thank you and have a great day!
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George
November 23, 2019
Door needs excessive force to get door locked to start the wash cycle
For model number mah5500bww
Hello George and thanks for writing.
Yes, that seems to be a sign off the door lock latch failing. You want to replace this as soon as possible as the excessive force needed to close this door might damage other parts as well. We hope this helps. Please contact us anytime.
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Carmel
May 6, 2024
what's the difference between the door latch assembly & the door lock latch ?
I have pulled on the neon coloured wire & was able to close it once, but since have not been able to close the door fully to start the machine.
Not sure which I should order
For model number MAH5500BWW
Hi Carmel, thank you for reaching out. We have researched and found that both of the parts are for the different series. The door latch assembly, part number PS11739444, is for the series 10, and the door lock latch, part number PS11739531, is for the series B4. You may need to order the compatible one to fix the issue. We hope that helps!
