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★★★★★
★★★★★
Robert I - May 18, 2018
Verified Purchase
Perfect fit replacement part
This was the exact part that needed replacing. A+
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Average Repair Rating: 1.8 / 5.0, 2 reviews.
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Drains but doesn't spin, door lock does not engage.
Door locked light did not come on and did not have 120 VAC across the Wax Motor. Also the Wax Motor did not extend out to make contact with the Door Lock, Spin Enable Switch. General guidance is to replace drive belt and to replace Wax Motor along with the Door Lock, Spin Enable Switches (total of two limit switches). This did not corr
... Read moreect the problem. Checked for power and traced loss of power back to the Control Board where resistor R11 was found to be burnt out. Replaced Resistor with new Carbon Film unit, rating of 3.9 K-ohms, 1/4 W and 5%. As a prcaution, replace the Triac (manufactue part number NTE5657), component identified as Q6, rating of 0.8 Amp, 600 VAC. Semiconductor parts must be obtained from somewhere other than Parts Select (unable to find in the small town I live in, I located on the internet at Mouser.com). Unit works great now.
Wax motor was operational but door would not always lock. Rebuilt the latch mechanism with new parts including all three switches. Latch now makes an audible click when it engages, like it did when new.
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Jerry
January 30, 2020
Neptune Maytag stackable washer and dryer.Will not spin clothes dry i bought a door lock/enable switch hoping this could be the problem the door locks and unlocks as it supposed to can you help me or do you think the switch is the problem thank you
For model number MHW20000AWW
Hello Jerry, thank you for your inquiry. Will not spin is the most common symptom for Maytag MHW2000AWW. Most of the time is is due to the wax motor. This can be found under part number PS11739333. We hope this information helps!
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William
October 21, 2023
Serial 69870369CR, washer problem. Washer starts, runs, fills, agitates, door locks, but washer will randomly stop ("ON" light goes out). Once it has stopped, and while "Door Locked" is still lit, pressing the "Start" button will relight the "ON" light but no activity occurs, system will time out, and "ON" light again goes out. If instead you wait until "Door Locked" light goes out, then press "Start," operation will normally resume. Unit is new enough (2003) that it contains the updated motor and controller design. Motor does not growl or make unusual noise. Agitation is normal. Rinse and spins cycles, fill and drain, are normal when they do run. Motor controller has been removed, visually inspected, and replaced. Timer has been replaced but that did not fix the random stopping problem. What should I replace next?
For model number MLG2000AWW
Hi William, thank you for contacting us. Based on the description that you have provided, the issue is with the door lock switch, part number PS11739335. The door lock switch secures the washer door shut during operation. If the door lock switch is defective, the washer will not spin or start. We would recommend checking the door lock switch to fix the issue. We hope this sorts out your problem!
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Penney
August 1, 2019
At first rinse cycle machine shuts off but door stays locked. Works if i manually put into rinse cycle. Replaced wax motor and timer- replace door latch?
For model number MAH4000AWW
Hi Penney, thank you for your question. Yes if your door is not locking then you may want to take a look at your door lock being the issue. I hope that helps. Good luck with your repair.
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