Timer Knob Base

Hi Don, Thank you for contacting us. Checking the model number I am showing the part of the knob that has the D shape to grip the shaft is the Timer Dial Skirt part number PS11741104. If you wish to set up a return for this knob and a new order for the skirt please do not hesitate to give us a call. You are also welcome to visit our new Live Chat, Monday to Friday from 8AM to 4PM EST Hope this helps!

Hello Judy, Thanks for your question. You may need the timer dial skirt and the timer knob cap in order to get this part to fit, though this may vary from model to model. I hope this helps.

Hello Thai, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: lid check switch, lid switch assembly and the timer switch. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

Hello MJ, thank you for your question. The timer knob for your model comes in two parts. The skirt, that has the indicator line on it that points to the selection you're on, which is Part Number: PS11741055 and the rubber grip Part Number: PS11739297 that you would grab. The cap has been discontinued, but can be reused from the original knob. You can see pictures and installation videos of these parts on our site. We would recommend replacing both parts to fix this issue. I hope this helps!

Hello Paula, Thank you for the question. This is an indication the Timer Switch PartSelect Number PS11739431 is defective and may need to be replaced. We hope this helps!