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See part 15 in the diagram
( Grid squares measure 1x1 inch )

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Washer, Coupling

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PartSelect Number PS11739247
Manufacturer Part Number WP2198661
Manufactured by Whirlpool
Product Description

Washer, Coupling Specifications

This washer is sold individually.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Kenmore, Whirlpool, KitchenAid, Maytag.
Part# WP2198661 replaces these:
2198661
Questions and Answers

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1 question answered by our experts.
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    Tom
    February 26, 2018
    I replaced the ice auger in my ice bucket assembly. Now the motor coupler does not engage with the motor shaft, or does so briefly and then slips out. When this happens, the auger no longer turns and the dispenser no longer dispenses ice. While disassembling and reassembling the ice bucket assembly, i lost a washer that sits immediately above the coupler, and replaced it with a flat washer. Is this the problem? Is the proper washer a spring type that forces the coupler down onto the motor shaft?
    For model number KSCS25INSS02
    Hello Tom, thank you for your question. The washer that goes right after the coupler is part number WP2198661 and looks like a plain flat washer. I don't believe there is anything specific about it. I would recommend checking the assembly again to make sure all the spacers are in the right spot. It sounds like the coupler is slipping from the motor shaft. You might want to check the shaft and the Drive Shaft Coupling Sleeve, and Seal ( items# 26 36 30 on the bucket diagram). I hope this helps!

    1 person found this helpful.

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      Customer Repair Stories
       Average Repair Rating: 4.6 / 5.0, 3 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        The bin coupler broke in half
        When I inspected the ice bin I noticed the bin coupler was in half. So I ordered the part. I removed the screw that held in the old part. I saved the two washers. Simply following the diagram on the website made reassembly a piece of cake. It is obvious which piece is the coupling as only it can fit the other coupling. I put the screw back in and it was done.
        Other Parts Used:
        Ice Bin Coupling
        • Dan from Huntington Beach, CA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        55 of 62 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Ice not dispensing crushed or cubes but you can hear motor running.
        Remove Ice bucket, Remove Phillips screw from bottom of coupling. replace washer, Coupling and screw. replace bucket. very simple.
        Other Parts Used:
        Screw Top Ice Crusher Coupling
        • David from Santa Clarita, CA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        2 of 2 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Ice maker dispenser not working
        I found all my frige diagrams and was so easy to find needed parts
        Other Parts Used:
        Ice Bin Coupling Screw Washer, Plain
        • Oscar from Tucson, AZ
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver, Pliers, Screw drivers
        2 of 11 people found this instruction helpful.
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11739247
          Manufacturer Part Number: WP2198661
          Brand
          Model Number
          Description
          Kenmore
          10641522500
          Refrigerator
          Kenmore
          10641523500
          Refrigerator
          Kenmore
          10641524500
          Refrigerator
          Kenmore
          10641529500
          Refrigerator
          Kenmore
          10644022600
          Refrigerator
          Kenmore
          10644022601
          Refrigerator
          Kenmore
          10644022602
          Refrigerator
          Kenmore
          10644022603
          Refrigerator
          Kenmore
          10644023600
          Refrigerator
          Kenmore
          10644023601
          Refrigerator
          Kenmore
          10644023602
          Refrigerator
          Kenmore
          10644023603
          Refrigerator
          Kenmore
          10644024600
          Refrigerator
          Kenmore
          10644029600
          Refrigerator
          Kenmore
          10644029601
          Refrigerator
          Kenmore
          10644029602
          Refrigerator
          Kenmore
          10644029603
          Refrigerator
          Kenmore
          10644032600
          Refrigerator
          Kenmore
          10644032601
          Refrigerator
          Kenmore
          10644032602
          Refrigerator
          Kenmore
          10644032603
          Refrigerator
          Kenmore
          10644033600
          Refrigerator
          Kenmore
          10644033601
          Refrigerator
          Kenmore
          10644033602
          Refrigerator
          Kenmore
          10644033603
          Refrigerator
          Kenmore
          10644034600
          Refrigerator
          Kenmore
          10644039600
          Refrigerator
          Kenmore
          10644039601
          Refrigerator
          Kenmore
          10644039602
          Refrigerator
          Kenmore
          10644039603
          Refrigerator

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