This thermostat assembly is used in refrigerator units and freezers as a sensor. The thermostat senses the temperature increase in the evaporator during the cycle of defrosting and turns off when ice is melted. If you have any of the following symptoms, replacing your thermostat could solve the problem: fridge does not start, is too warm, too cold, runs too long, or will not start. The tools needed for this repair project is a putty knife, Phillips and flat blade screw driver, 1/4 inch nut driver, and needle nose pliers. Remember to unplug refrigerator from power source as a safety precaution. Refer to the manual provided by the manufacturer for further installation instructions.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start | Fridge too warm | Freezer section too warm | Fridge too cold
Ask our experts a question about this part and we'll get back to you as soon as possible!
52 questions answered by our experts.
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Lorrie
October 3, 2017
Fridge runs then turns off and won't start again,but if you tap on the control box it will start again, thinking thermostat ps11739232.
For model number ED22PQXFW01
Hi Lorrie, Thank you for the question, In most cases the Thermostat Assembly,PartSelect Number PS11739232 would need to be replaced. Good luck with the repair!
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John
May 14, 2019
Purchased replacement thermostat. Old thermostat has vertical terminals with red wire on top and orange wire on the bottom. New thermostat has both terminals on top. The video shows old thermostat installation. Where do the wires go on the new thermostat?
For model number ED5vhexvb00
Hello John, thank you for your question. The refrigerator temperature control is not polarity sensitive, it is a 120 VAC, SPST switch. It won't make a difference which wire is attached to which terminal. Just make sure you don't accidentally attach the green ground wire to one of the terminals. I hope this helps!
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Michael Johnson
January 27, 2018
Freezer and refrigerator both not getting as cold. Motor runs continuous. My ice maker will not work. It has ice in the maker but it will not kick on.
For model number ED5LHEXTD00
Hello Michael, thank you for your question. I would check the thermostat, as well as the fan motor. The fan motor is located at the back of the freezer and blows the air from the freezer to the fridge section. You can also check the capacitor and start relay on your compressor. If the compressor is running continuously this might be the issue. I hope this helps!
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Brian
December 3, 2018
Frig stops working, I tap under the cold control,it starts up and runs good for a wile,now it has quit working all together
For model number ED5VHEXVB01
Hello Brian, Thank you for the question. This sounds like a defective Thermostat, Part Number: PS11739232 and it will need to be replaced. Thank you for your inquiry, good luck with this repair!
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Doug
August 7, 2018
I have a Whirlpool model# ed5lhextd00 refrigerator that stops running. If i turn the thermostat to the off position and wait about a minute before i turn it back on it does restart. Coils are clean, no frost issues, shut downs are now happening more frequently. What part could be causing this issue?
For model number ED5LHEXTD00
Hi Doug,
Thank you for your question. If the refrigerator is not running correctly, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the capacitor, the thermostat assembly, the start relay, the overload and the compressor. I hope this helps. Thank you and have a great day!
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Brian
May 8, 2018
Hi thank you for your last answer. I replaced my thermostat with this part number but the terminals are in different spots so wondering about the wires. The old one had one on top blue connector with 2 black wires and one directly below it orange connector with an orange wire. This one has 2 at the top one in front of the other. I connected the blue connector to the back one and orange to the front. Is this the correct way ? Thanks Brian
For model number GD22DKXFW01
Hi Brain,
Thank you for your question. There is a video listed with the part on our website that you may reference on how to install the thermostat assembly. I hope this helps. Thank you and have a great day!
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Lisa
October 21, 2019
Will this part fit my Whirlpool model number ed5vhexvb03
For model number ED5VHEXVB03
Hi Lisa, yes this part WP2198202 is fully compatible with model ED5VHEXVB03.
Thank you for your question and good luck with your repair!
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Brenda
November 22, 2019
My freezer isn’t freezing properly, gets to freezing point then things start to defrost again and fridge side is getting very little airflow. Do i need a thermostat or is it a deeper problem? I’m used to warm air coming out from under the fridge but this one is putting out a pretty v strong flow of cool air. Condenser problem??
Hi Brenda, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.
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AL
December 6, 2018
The tenant reports..."we tried turning the ice machine on last night, it made some ice, and today it all melted out onto the floor. the temperature is fluctuating all on its own. also, the fridge isn't as cold again today, where as yesterday my butter was frozen."
to me it sounds like the thermostat needs replacing...your thoughts please!!
thank you in advance for any assistance you can give!
For model number ED22RFXFW01
Hello Al, thank you for your question. Yes, this definitely sounds like a thermostat issue. We would recommend replacing the thermostat PartSelect Number: PS11739232 to fix the fluctuating temperature problem. I hope this helps!
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Anthony
August 29, 2017
My fridge will get cold for awhile, and then it will be warm for awhile. I have already replaced the defrost timer. Is the thermostat the next part I should replace?
For model number Ed5vhexvq02
Hi Anthony,
Thank you for the question. The next part we recommend would be the Bi-Metal Defrost Thermostat. If the appliance is getting warm during the defrost cycle you would need to replace this part.
Hope this helps!
fridge and freezer stopped maintaining proper temp
I followed the repair videos that were provided by partselect and installed a bi-metal defrost thermostat in the freezer and a thermostat assembly in the fridge. The installation was not hard and everything is now working as it should. Thanks
Refrigerator would not stay cold and freezer would thaw.
I watched the repair video and did exactly as described. Excellent video and step by step instructions. Follow them and you cannot go wrong.
Michael from SYLVA, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
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Thermostat didn't work as suppose to be
I follow the video From The Tech Guy ( Gentleman ). Thank you... Best Regards .Fco
Francisco from KENNETH CITY, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Refrigerator would run, then stop on it's own would start again if I would change the temp setting on refrigerator
just as the installation video show (very helpful) however the sheath tube that was pulled off of the old capillary tube did not go back on the new tube near as easy as the video showed. Got it on however and refrigerator is working like a champ now
Duane from CASA GRANDE, AZ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
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Thermostat stopped working. Only cooled at highest setting.
Repair video was excellent but thermostat unit was slightly different then original. Fortunately guessed right regarding connections. Also very difficult to place the insulating plastic on wiring. Not very smooth. Also removing panel was different then in video. Needed to remove the panel to reveal two screws underneath that need to be removed along with the ones at the ceiling.
stefan from BLOOMINGBURG, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Freezer would stop operation either during defrost cycle or normal operation and would intermittently start after the fridge thawed out.
I took apart the thermostatic switch and cleaned the contacts (noticed carbon or corrosion dust beneath the switch). I installed the old switch back in the fridge until new switch arrived. This seemed to solve the problem. I ordered a new thermostatic switch and a new defrost timer since these two items if defective, cause similar symptoms to my problem. I replaced both items and the refrigerator has worked normally since. Replacing both parts was straight forward process. Hope this helps.
The unit would run fine, cool to set temp. then warm up and not restart. Used your trouble shooter and it recomended replacing the capacitor.
Replaced the capacitor per your video. Tested and the problem persisted. Next replaced the thermostat per your video. Tested and the unit functions properly. The challenge was the connector locations on the new thermostat were different than the original. Front and back instead of top and bottom. I could not find an answer for wire installation. So I guessed and placed the double red wires on the spade closest to the door and the single orange wire on the rear spade. It worked this way and I did not try it the other way. Fridge is working and my wife is happy. Regards, Ricky
Freezer would go from zero to 55 degrees. Ruined all my food.
Followed instructions in video.
William from CARROLLTON, GA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
51 Reviews
4.7
Filter By Rating:
5 Stars
40
4 Stars
7
3 Stars
3
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0
1 Star
1
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
David L - 9 days ago
Verified Purchase
Part replacement was easy to repair.
Part I received was received earlier than expected. The repair was done in about an half hour. The repair video was easy to follow very much appreciated.
★★★★★
★★★★★
Michael B - December 13, 2022
Verified Purchase
Part Perfect…Success
Thank you for your help !
MERRY CHRISTMAS ??
★★★★★
★★★★★
Jake C - December 4, 2022
Verified Purchase
Perfect Part
Needed a thermostat for my refrigerator and got an exact match which worked perfectly.
★★★★★
★★★★★
Mark K - November 2, 2022
Verified Purchase
Quality part Ez to follow video.
The part is what I ordered. In nicely protected package. Installed it with the well spoken video Ez to follow. The refrigerator is up and working. Wife is happy. So I am happy. Thank you!
★★★★★
★★★★★
Juan M - October 7, 2022
Verified Purchase
Worked as expected
The part was in great condition. My refrigerator is working well now. Thank you for your fast delivery.
★★★★★
★★★★★
Cruz M - August 25, 2022
Verified Purchase
Easy repair / great repair videos
I want to thank your company, your repair videos on line are on point. I ordered the part it said I needed when I explained the problem I was having with my fridge. The part arrived and I did what the video said to do and how to put it in and bingo ! I plugged it in and it started up, I checked it ever couple of hours and it worked nice and cold everything working great. I will definitely use your company again thank you
★★★★★
★★★★★
Elizabeth J - August 13, 2022
Verified Purchase
Success!
The part arrived quickly and in good condition. The reason for the 4 star and not 5 star review was the ‘prongs’ or ‘terminals’ on the new part were slightly different so I was unable to connect it exactly in the same way as the old part. The terminals were side by side instead of one above the other making it impossible to tell which prong should go where. The tech I called could not tell me either. He finally said it should make no difference. So I just connected them and hoped for the best. IT WORKED!
I was able to repair my refrigerator! I am thankful for the quality part, the excellent help and the videos that showed me how to do this repair.
★★★★★
★★★★★
Matthew M - June 6, 2022
Verified Purchase
Part was fantastic; Delivery took forever!!
Part is great; it was an easy fix!
★★★★★
★★★★★
Terrence A - March 26, 2022
Verified Purchase
It worked
Part took care of problem
★★★★★
★★★★★
Jeremy D - March 4, 2022
Verified Purchase
The part worked great
This solved my problem
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11739232
Manufacturer Part Number: WP2198202
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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