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Bill Marcella
August 27, 2017
Whirlpool sxs stopped dispensing water. Ice maker works fine. Sounds like the unit engages when depressed but no water. Refrigerator is 13 years old and otherwise works great.
For model number GS2SHAMXQ00
Hi Bill,
Thank you for the question. The first thing we recommend checking is the water filter. In order to operate properly they need to be replaced every 6 months. If the filter is fine and the tubing as all intact, we suggest checking the water inlet valve. The valve has two sides, one for the ice maker and one for the water dispenser. Sounds like the dispenser side might be defective.
Hope this helps!
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James
August 16, 2017
Water drips from water dispensing tube.
For model number ED5VHGXML10
Hi James,
Thank you for your inquiry. I would suggest taking a look at your water valve and testing it with a multi-meter to make sure that both solenoids on the part are working properly. Then do a physical check of your water line to make sure that there are no leaks. Good luck with your repair.
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 2 reviews.
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Ice Door broken letting warm air into Ice Maker system which kept freezing up.
I didn't have to buy a new Ice door kit. The part on the Refrig. door I needed I found out was unavailable. The door parts (Ice door parts and the asembly for the water unit) screws into that part. I found out that I would have to replace the whole refrig. door which was $900.00. I took every apart got me some pvc glue used it on the door and bought the original screw online with some other assorted parts,Door switch, etc. and was able to repair in about an hour. Some of the parts are very fraigle so you have to be very careful or you will be buying some new replacement parts.The new nickel and dime parts are expensive. My Icemaker was leaking where the Ice was clumping together in the bin, and when I checked the unit was $125.00. I found a new one and replaced it for about half that price. I am now very happy! (a least until the next project.)
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★★★★★
★★★★★
William S - July 11, 2018
Verified Purchase
Worked great
I had no issues with getting the part very quickly (1 day) and it was the exact replacement for the water dispenser. No problem installing and it now works great.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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