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Karen
December 6, 2018
My refrigerator door on the (if facing the fridge) right side will not close all the way when push gently or slamming it. You have to take a few extra seconds each time to see if remain close. We have had the refrigerator for a while and just move in 8 months ago.Does this mean the cam is the problem.
For model number ts25afxkq03 Estate
Hello Karen, thank you for your question. Yes, the most likely issue is the cam on the hinge, part number Part Number: PS11752991 and the lower door closing cam that is screwed to the door part number Part Number: PS11739042. These parts work together to close the door completely. Its recommended both parts are changed at the same time. Good luck with your repair!
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Karen
December 7, 2018
Is it best to replace both cam unit at the same time, even thoug one side of refrigerator door does not close properly. And will there be more problems if not fix quickly.
For model number Estate ts25afxkq03
Hello Karen, thank you for your question. It is recommended to replace both the cam pieces on the door that is not closing properly. The part number Part Number: PS11739042 is for the bottom of the door and Part Number: PS11752991 would mount to the bottom hinge. I hope this helps.
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GARY
November 17, 2019
Door clicks every time it is opened and closed. From what i have been reading it seems we need a new cam assembly. Want to get both upper and lower. Want to be sure i order correct parts. Which parts do i need?
For model number ED2GVEXVDOO
Hello Gary and thanks for writing.
cam assembly # PS11739045
Lower door cam # PS11739042
Door cam # PS1175
We hope this helps. Please contact us anytime
2991
