This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker dispenses too much ice | Leaking | Door Sweating
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Estate.
Part# WP2180224 replaces these:
AP6005964, 2180224, WP2180224VP
Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
8 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Grace
August 10, 2017
How to install ice chute
For model number Gd5rhaxs01
Hi Grace,
Thank you for your inquiry. There is an installation video underneath this part information. It will tell you how to install this part. Good luck!
18 people found this helpful.
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George
October 30, 2017
My ice shute is broken from the connectors on the inside of the refrigerator, how can i repair it and what parts do i need to order. Thanks.
For model number ED22TQXFW00
Hi George,
Thank you for your question. Here is a video on how to replace this part: https://youtu.be/2ncgPH1bq7s . This would be the part that you are looking for. Good luck with your repair.
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Rhonda
February 27, 2018
My ice maker keep freezing up & won’t let the ice come out of the door. Think that the flap is missing can i purchase on?
For model number ED22TQXFW00
Hello Rhonda, thank you for your question. The ice door kit is part number W10823377. In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Ron
July 22, 2019
Ice maker door will not close, should i buy just the door (wp2180224) or but the replacement kit (w10823377) that includes the door, spring, and plunger?
For model number EDLHAXW000
Hello Ron, thank you for your question. It is recommended to replace the replacement kit part number w10823377. I hope this helps!
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Eileen
April 26, 2023
Does the ice chute fit my Refrigerator
For model number 106.56683501
Hi Eileen,
Thank you for your question. Yes, this would be the correct ice guide for your refrigerator. We hope this helps!
1 person found this helpful.
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Sal
January 7, 2019
Dont get water at water tray
Hello Sal, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Sal
January 7, 2019
Ice maker dose not get water to water tray
For model number ksrs25ftbt00
Hello Sal, thank you for your question. If the icemaker is not getting water to it, the first part to check are the water lines from the valve to the icemaker and the water valve itself, PartSelect Number: PS11749231. Here is a link that will tell you how to test that part.
https://www.partselect.com/Refrigerator+test-water-valve+repair.htm.
If the valve is fine, we would recommend replacing the ice maker motor module part number PartSelect Number PS2341896. I hope this helps!
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Louis
July 25, 2021
How to fix ice dispenser. No problem making ice but will not give ice from dispenser.
For model number 106.55522400
Hello Louis, Thank you for the question. Is the Ice Maker is making ice and the Ice Bucket is turning to dispense but the ice is not making it through the Dispenser, we suggest checking the Ice Door Kit to see if it is stuck closed and not opening to allow the ice to dispense. We hope this helps!
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Part Videos
Replacing your Whirlpool Refrigerator Ice Guide
Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 48 reviews.
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Ice maker
Replaced ice maker before so not a bad job. Problem was with the new ice maker from you. Waited a couple days after install n still no ice, contacted you for a replacement and when pulling out your ice maker, it slipped from my hand n broke plastic part when it hit the floor , so I ordered another. I don’t blame you for a bad part which was supplied to you, but you need to say something to the supplier -No ice -Take old one out -Put new one in -No ice -Take that one out -Put another in Oh well, got ice now
Pinhole leak in the water supply line to the fridge + bad ice guide
Reviewed the installation instructions...and it turned out they were both dead on! Had to loosen the parts that were accessible from the front (but not remove them) as I had to work the fridge around the island in the kitchen and had some access restrictions, but other than that it was a simple and easy fix.
Turned water to fridge off until parts arrived. Vacuumed water from drain pan and cleaned under neath fridge. Removed filter and housing from fridge. Installed new parts. Turned water on, checked for leaks and flushed filter for several minutes.
placed the tabs in the correct slot and the clicked the final two tabs onto the ice maker arm. so simple.
Linda from LIGONIER, IN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Condensation around door chute.
Simply replaced the chute flap (door) To seal from cold air escaping. Cleaned dust collection from coil. Refrigerator is much more efficient and compressor lasts longer if coil is kept clean. 12 year old fridge runs like new. Suggestion, remove front kick plate. Shine light. If you can't see coil clean it. I made a crevis tool to hook on the vacuum to reach under and in coil. Much cheaper than a burned out compressor or new fridge.
Ice dispenser was missing the piece that kept the ice from scattering everywhere but into the cup.
With the new dispenser guide in hand, I squatted on the floor and could see the slots where each ear of the guide should fit. I popped it into the slots.
beth from SUMRALL, MS
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Replaced Ice Deflector
Look off outer cover and snapped in ice deflector replaced cover Easy
Philip from LARGO, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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ICE GUIDE BROKE OFF OF DISPENSER LEVER
REMOVED OLD ICE CHUTE AND REPLACED WITH NEW ICE GUIDE THANKS TO INSTRUCTIONS ON PARTSELCTS VIDEO THE REPLACEMENT WAS DONE IN LESS THAN 2 MINUTES
VERLIN from IDAHO FALLS, ID
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Replacement of the Ice Guide
This one is not rocket science, however, it does take some careful "fudging" to accomplish without additional disassembly. The Ice Guide is held in place by three tabs. The tricky part is "tilting" the center tab into it's hole/slot on the ice dispenser lever (center hole), then tilting it up to snap into place.... there is a very tight tolerance here, with the opening of the ice/water dispensing unit. Be sure to "lock out" the ice maker/water dispenser, in order to be able to use the light. Once snapped in place, all is well.
Gary from WEST CHESTER, OH
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
2 of 2 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
58 Reviews
4.8
Filter By Rating:
5 Stars
51
4 Stars
5
3 Stars
0
2 Stars
1
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Craig R - April 30, 2023
Verified Purchase
Worked well.
Easy to install. The correct part arrived quickly. Worked well.
★★★★★
★★★★★
Bob C - August 11, 2022
Verified Purchase
Exact match
Part was a perfect fit.
★★★★★
★★★★★
Kevin B - November 22, 2021
Verified Purchase
Very easy to install
Fast delivery easy instructions
PartSelect is great to order from
★★★★★
★★★★★
Tina W - August 24, 2021
Verified Purchase
Great part
The part was just we needed to fix our ice dispenser. It was easy to install! Thank you!
★★★★★
★★★★★
Sherilyn L - October 27, 2020
Verified Purchase
fit perfect
very easy to repair but should come with instructions. would order from you again.
★★★★★
★★★★★
Howardshosted - October 21, 2020
Verified Purchase
Worked great
Easy install
★★★★★
★★★★★
Donald M - September 18, 2020
Verified Purchase
just like the original
the original broke. old refrigerator so I thought I couldn't get it anymore but found it here and it was an exact match and really easy to put on
★★★★★
★★★★★
Jacqueline S - September 1, 2020
Verified Purchase
Perfect fit
This part was a perfect fit. Our refrigerator is over ten years old so I was thinking I wouldn't be able to replace the part but this is exactly the same as the piece that broke off. Very happy with my purchase.
★★★★★
★★★★★
Brian B - August 12, 2020
Verified Purchase
As Advertised
Perfect fit. Got it in no time!
★★★★★
★★★★★
Kippy E - May 27, 2020
Verified Purchase
Perfect Fit!
Perfect fit, however, I did have to look on youtube how to put it on, It wasn't as simple as just pushing it on. But I'm happy with the install and product.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11739026
Manufacturer Part Number: WP2180224
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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